Getting tech right in banks is hard. We get this because our experts have worked in some of the biggest financial services institutions and experienced how things can be done differently. In this article, we’ll share some of the insights that we’ve learnt along the way.
Mortgages and ancient sex positions aren’t two things you’d usually put together (or want to read about at the same time, for that matter). But digital mortgage broker Habito has ripped up the rulebook and created a Mortgage Kamasutra book in its place. And we can’t help but respect them for it.
Around the globe, millions are feeling the pinch as the cost-of-living crisis continues. The biggest fall in living standards since records began is forecast in the UK, while inflation rates are starting to cool after a tumultuous year across the pond.
60% of time spent on the internet in China is on WeChat. For young people, this is their primary gateway to financial services. In fact, in China, more transactions now occur, by volume, through non-banks than through banks. James Lloyd, Asia-Pacific FinTech Leader at EY, talks to us about how tech companies like WeChat are filling market gaps left by the banks.
One of the phrases you often encounter when reading things about mental health is "It's OK to not be OK." Whilst I get the sentiment, as someone who has been there, it really isn't OK. It sucks.
We all employ a user-centred design (UCD) approach to inform what products we build and how they should work, but all that customer insight gives us one oft-overlooked learning: the actual language customers use to speak about their problems.
Did you know that when they’re not dishing up masterly analysis, everyone’s favourite web3 wizards - 11:FS Global Strategy Director, Crypto Mauricio Magaldi and Visa Head of Crypto Cuy Sheffield - like to dabble in a spot of divination? I know, right?!
As I sit here trying to write something strictly about fintech, there’s only one thing on my mind: how important it is to have an employer that truly values pregnant employees.
Tottenham Hotspur are completely cashless (and trophyless) at their new stadium. Lionel Messi has launched the ‘Messiverse’ in partnership with blockchain platform Ethernity. Manchester City and Laybuy have teamed up to offer a Buy Now Pay Later (BNPL) service to fans. And that’s just the tip of the iceberg.
We’ve recently made an amazing hire at 11:FS to be our new Chief of Staff, in the digital era that’s huge news and here’s why.
Despite the global economic climate, a lot of banks and fintechs have dipped their toes into the crypto waters in recent months.
You don’t have to spend much time in retail banking before you come across legacy systems - a catch-all term often used to explain why banks are so slow and unresponsive.
I recently heard someone suggest that ‘insurance is just like gambling.’ Bit of a stretch, but I could see their point. Both are fundamentally risk-based, and it raised an interesting question - do you ever really ‘win’ in insurance?
A couple of weeks ago I went into an overpriced London salad shop for lunch. Before I could part with my hard-earned money for some wilted spinach and avocado, the connection on the iPad I was ordering on went down.
When launching a new product or improving an existing one, it's tempting for product teams to look at competitors as a starting point. But if the goal is to launch a proposition that truly solves your customers' problems, do you even need to look at your competitors in the first place?

On this special episode, we're buzzing to be taken over by PensionBee. At their offices on Southwark street, we're with some of the top tier of PensionBee's team to bring you an insight into pensions.

On this week's episode, David, Sam and Simon are sit down with Ahmed Zaidi and Kathryn Harris to discuss the latest and greatest news in fintech.

Sarah Kocianski interviews Co-Founder of Simple Bank, Shamir Karkal. They take a look at what it means to create a product that actually helps customers achieve their goals.

On the latest episode of Insurtech Insider, Sarah and David sit down with Lea Nonninger and James York, shaking up our usual topic-based format we take a look at all the Insurtech news that's happened in the past week.

Today we’re bringing you a special bonus episode of Fintech Insider. Ross sits down with Richard Davies, Commercial Director, TSB to discuss their new design competition. Collaborating with 11:FS, the competition aims to bring in more innovative tools for small businesses to thrive.

On today's show, Sarah Kocianski is with a great roundtable of guests to celebrate Islamic Finance week and drill down on what Islamic Fintech really is.

On this week's episode, Simon and Colin are joined by a great guest, Ville Sointu to talk about the latest and greatest news in blockchain.

On this week's episode, Sarah and Ross sit down with Lois Ollerenshaw and Valentina Kristensen to discuss the greatest and latest stories in fintech.

On this week's episode, Sara is joined by three great guests: Olivia Vinden, Obi Nwosu, and Richard Burton to talk about the latest news in blockchain. Colin also has a great interview with William Mougayar from JM3 Capital.

On the latest episode of Insurtech Insider, Sarah and Nigel sit down with Emil Pfeiffer and Oliver Ralph. Sarah also has two great interviews with Jason Futers and Barney Schauble to get a bit more insight.

On this week's news show Sarah and Simon are joined by our guests: Alexa Fernandez and Ryan Edwards-Pritchard to talk about the latest and greatest fintech news stories this week. We also have a great bit of insight from Doug Bobenhouse on US credit card debt.

On this week's episode, Simon and Sara sit down with Aman Kohli and Ryan Radloff to talk about the latest news in blockchain. Colin also has a great interview with Michael Sonnenshein from Grayscale investment.

In this week's episode, Simon, David and Sarah are joined by a trio of fintech CEOs to discuss the week's news. We have Caroline Plumb, CEO of Fluidly, Anil Stocker, CEO of MarketInvoice and Tom Eyre, CEO of Loqbox, and special reports from Dominic Lindley and Oliver Ralph.

On today’s show, our hosts Ryan and Laura are going to take a bit of a deep dive into the world of digital identity, what is it, why do we need it and how is it changing? We’ll also look at the future of digital identity and see whether it looks bright or dystopian.

On this week's episode, Simon and Sara sit down with Teana Baker-Taylor, Michele Curtoni, and Alex Hern to talk about the latest news in blockchain.
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

Fintech Marketing Podcast Season 2: Coming soon

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

