Global

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11:FS Pulse

Why is competitor research so important?

I think I speak for a lot of people when I say - homework is crap. Evenings after school are for watching Takeshi’s Castle, not studying Pythagoras’ theorem.

3min read
Article
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BNPL

Has fintech made us more resilient or vulnerable to economic shocks?

As part of the editorial process for Fintech Insider we review a lot of stories and see how media outlets report on challenger banks. Some recent pieces had the distinct feel of unhappy incumbent bankers lobbying hard to change the narrative.

4min read
Article
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Design

Making inclusive design more inclusive

You may have heard of Marcus, it’s been kind of a big deal. But why and how? We recently sat down with Boe Hartman, CTO at Marcus by Goldman Sachs, to get the inside story.

3min read
Article
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Unfiltered

Why are banks so scared of changing their tech?

Banks are having a midlife crisis. Their tech is at that stage where it’s old enough to gather regrets. Lots of them. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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How loyalty broke and why web3 can fix it

Fintechs regularly provide updates on how many customers they have. Motivations for doing so are varied — garnering headlines, proving naysayers wrong, or right, keeping investors happy and so on. More interestingly, they also have a variety of definitions of “customer” that are not always clear.

5min read
Article
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Design

5 tips for designing purpose-first propositions in 2022

I think we can all accept that clear customer insight, the right business drivers, market opportunities, etc. should inform great proposition design.

3min read
Article
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Unfiltered

Fintech VCs must do more to help the LGBTQ+ community

If there’s one region that’s been bookmarked by every 2024 predictions list in terms of innovation and investment, it’s the Middle East. And as the region emerges as a fintech hotspot, its unique commitment to Islamic finance is drawing attention.

4min read
Article
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Crypto

What does the future hold for crypto regulation?

Everyone’s got a bike these days, right? How many bikes would you admit to owning? Is your ‘multi-bike’ strategy paying off? Now ask yourself the same questions about your use of cloud.

4min read
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11:FS 3.0

3min read
Article
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BNPL

How the Buy Now Pay Later landscape is shifting

As financial services continues to ride the digital transformation wave, there is a big problem emerging: recruiting the tech talent required to achieve the scale of change needed.

3min read
Article
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Unfiltered

Ignoring composability? Everyone’s paying the price

Brexit, GDPR, robo-regulation, fintech bridges, and envoys. Those were the big topics at the Treasury’s International Fintech Conference (IFTC) this year, held at Tobacco Dock.

4min read
Article
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Mortgages

Banks: Fix your mortgage process by becoming truly digital

This article was originally published in February 2021. In light of a looming cost-of-living crisis, soaring inflation and spiralling interest rates, we feel it’s more relevant now than ever. So, after a bit of tinkering, we’ve republished it. Enjoy.

4min read
Article
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Stocks

The fintech crash isn’t over…and that’s a good thing

Markets, from the UK through to Hong Kong and the US, have become highly competitive. With more choice than ever before, how do you make your proposition stand out?

5min read
Article
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CBDCs

Is the CBDC hype legit?

2020 has seen plenty of fintech M&A - LendingClub buying Radius Bank, Intuit acquiring Credit Karma and of course with Visa buying Plaid. You might think the current crisis would reduce activity but it could create more opportunities.

3min read
Article
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Product marketing

Most people don’t know what product marketing is

One of the dirty secrets of the fintech and banking community is that everyone thinks that everyone else understands how it all works and that they’re the only one who doesn’t really get it.

4min read
284
podcast
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284. Interviews: Bart Leurs, Rabobank

Jeff Tijssen interviews Chief Digital Transformation Officer of Rabobank, Bart Leurs. They take a look at all things digital happening in banking and how banks are working to implement digital transformation.

28min listen
284
podcast
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Fintech Insider

284. Interview: Bart Leurs, Rabobank

Jeff Tijssen interviews Chief Digital Transformation Officer of Rabobank, Bart Leurs. They take a look at all things digital happening in banking and how banks are working to implement digital transformation.

28min listen
78
podcast
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Blockchain Insider

78. Blockchain and Crypto Predictions 2019

We. Are. Here. Simon and Colin are predicting all the things that could happen in the world of blockchain in 2019.

33min listen
283
podcast
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Fintech Insider

283. Bonus: Blooper Reel 2018

A little bonus to end the year, we're not all perfect here at Fintech Insider. To prove it David's got a quick cut of some of the funniest mistakes we made this year.

3min listen
282
podcast
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Fintech Insider

282. Insights: Our Fintech Predictions 2019

On this week's episode, we're doing something a bit different. We're predicting all the things that'll definitely maybe happen in fintech in 2019.

52min listen
podcast
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Blockchain Insider

Bonus: Blooper Reel 2018

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5min listen
31
podcast
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Insurtech Insider

Insurtech Insider Episode 31: Weird Claims and 2019 Predictions

On the latest festive episode, we're doing something a little different. Sarah, David and Nigel sit down with Oliver Ralph to talk about some very strange claims this year and make a few predictions about insurtech next year.

53min listen
281
podcast
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Fintech Insider

281. Insights: 2018 in Review

On today's very special show, we’re going to be taking a look back at the best things to happen in fintech in 2018. Simon's hosting today and he's joined by David, Jason and Ross G.

1h13 listen
280
podcast
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Fintech Insider

280. Insights: US financial health

On this week's episode, we've got a great deep dive on the state of financial inclusion in the USA. Sam spoke to some fantastic industry experts working to tackle financial inclusion and financial health in the US, in all its capacities from regulation to credit scores and everything in between.

35min listen
77
podcast
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Blockchain Insider

77. Custody is Everything

We. Are. Here. Simon's joined by our great guests, Teana Baker-Taylor and John Detrixhe to discuss the latest and greatest news in blockchain.

1h03 listen
279
podcast
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Fintech Insider

279. News: It only works if you're alive

On this week's episode, Simon and Leda sit down with Livia Benisty and Ryan Edwards-Pritchard to discuss the latest and greatest news in fintech.

1h09 listen
278
podcast
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Fintech Insider

278. Fintech Insider: Live - Payments (F)innovation

David and Sarah bring you this special edition of Fintech Insider Live, recorded live at OP's Slush After Party at Pasilan Veturitallit, Helsinki. We have some of the best guests in the space and plenty of bad puns to keep you entertained.

48min listen
76
podcast
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Blockchain Insider

76. Vitalik Buterin

We. Are. Here. Simon and Colin are with one of the biggest names in the crypto world, Vitalik Buterin, to talk to him all about Ethereum and potential enterprise applications.

53min listen
podcast
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Fintech Insider

Bonus Sneak Peek: Vitalik Buterin, Founder of Ethereum

On this special bonus episode, Fintech Insider OG and Exec Producer Laura Watkins speaks to the people behind the podcast to find out how the show is made, and look back to some of the best bits from the past year.

2min listen
30
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Insurtech Insider

Insurtech Insider Episode 30: The Sexy Side of Insurance

On the latest episode of Insurtech Insider, David and Nigel sit down with Edel Ryan and James Burrows.

43min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen