Global

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Insurance

Why should insurance companies care about their UX/UI design?

The insurance industry is a tricky beast. With the sector picking up pace in the race to become truly digital, businesses face the challenge of maintaining trust while overhauling how their service is delivered.

3min read
Article
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Design

Design drill down #6 | Making the leap from AI to humanity

Designers can all too easily think design is at the centre of the universe. Perhaps sometimes it can be a self-indulgent activity where it's no longer design for people, but for other designers. Maybe it’s good to have a reality check. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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Unfiltered

Would you rather be a fintech Super App or a bank?

Every time I see a fintech announce they are applying for a charter, I wonder ‘do you really want to be a bank?’ This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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DAO

Seriously, what is DAO?

There is huge growth projected for digital financial services in Southeast Asia but up to 50% of the population are unbanked and will therefore remain excluded from this explosion.

3min read
Article
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Product

How to drive business value with design principles

There’s no place like home. There’s no place like home. How many times do we need to click our heels together before buying a home becomes a reality?

3min read
Article
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Engineering

What we’ve learned from 4 years of building fintechs

Four years doesn’t sound like much but in the rapidly changing world of fintech it feels like forever. It’s hard to say for sure when the phenomenon started.

3min read
Article
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Business model innovation

Inspiring business model innovation in banking

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. Following on from a great response last week we’re going to be doing another close look at the most interesting story of the week’s show. Again you can let us know in the comments below or at our community site, Fintech Insider News. Fintech Insider hosts Sarah and Ross sit down with Daniel Hegarty, CEO and Co-Founder of Habito, and Nina Mohanty, Business Development at Bud to discuss the news, including what might just be the next stage of online shopping.

3min read
Article
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Software

Why we partnered with Google

So. We’ve partnered with Google. Hasn’t everyone? Well, for us this is more than a press release. Sure, 11:FS Foundry is already hosted on Google Cloud Platform (GCP). But let's look at why we wanted to partner more deeply.

3min read
Article
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Payments

What next for the BNPL phenomenon?

Buy Now Pay Later (BNPL) has been taking the world by storm.

3min read
Article
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Product design

How to create culturally relevant brands through a community-led approach

At a recent Halloween Fintech Insiders After Dark event, the audience was asked to hold up their challenger bank cards. About 75% of the 200 person audience help up a challenger bank card (despite much of the audience having incumbent bank email addresses). Monzo, Starling, Curve, and Soldo were all represented. One particularly enthusiastic attendee even came dressed as a Monzo card. Sure, the podcast is called Fintech Insider so you could call it a skewed sample, but still.

4min read
Article
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Product management

Don't get lost, renew your roadmap

Opening an easter egg always has that moment of delight. As a child, you’re giddy with excitement as cardboard gives way to plastic which gives way to foil-wrapped chocolate. But as you get older and wiser that delight starts to fade.

4min read
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Design

Why superstitions are important for financial services

We’re all aware of superstitions. Some of us a little more than others. Like digital finances, they don’t physically exist - but they’re far from a joke. Here are just a few of the reasons why FS companies should start brushing up on them. This article was written by Darja König - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

2min read
Article
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Microservices

Why it's time to take microservices to the next level

If you’ve ever worked with engineers, you’ll have heard them talk about microservices. A few years ago, you might’ve been left with the impression that they were ‘The Answer’ - the thing that would solve all your problems.

3min read
Article
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NFT

WTF is an NFT?

By now we’ve surely all heard of NFTs. Seemingly overnight they’ve grown from a niche internet phenomenon to a household buzzword with everyone from Gary Vaynerchuk, Tim Berners Lee, Banksy and even Lionel Messi having a piece of the pie.

3min read
Article
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Insurtech

Celebrating 100 episodes of Insurtech Insider

It feels more than a little bewildering to be reflecting on 100 episodes of Insurtech Insider. In that time, we’ve seen insurtech go from being a concept to an actual (big!) thing.

3min read
podcast
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Blockchain Insider

Bonus: Interview with Richard Brown and Mike Hearn at CordaCon

Today we’re bringing you a special bonus episode of Fintech Insider. Ross sits down with Richard Davies, Commercial Director, TSB to discuss their new design competition. Collaborating with 11:FS, the competition aims to bring in more innovative tools for small businesses to thrive.

39min listen
252
podcast
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Fintech Insider

252. Insights: Islamic Fintech

On today's show, Sarah Kocianski is with a great roundtable of guests to celebrate Islamic Finance week and drill down on what Islamic Fintech really is.

33min listen
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Blockchain Insider

63. Chickens on the Blockchain

On this week's episode, Simon and Colin are joined by a great guest, Ville Sointu to talk about the latest and greatest news in blockchain.

1h10 listen
251
podcast
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Fintech Insider

251. News: “I haven’t had a debit card for over 2 months”

On this week's episode, Sarah and Ross sit down with Lois Ollerenshaw and Valentina Kristensen to discuss the greatest and latest stories in fintech.

55min listen
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Blockchain Insider

62. Religiously HODLing

On this week's episode, Sara is joined by three great guests: Olivia Vinden, Obi Nwosu, and Richard Burton to talk about the latest news in blockchain. Colin also has a great interview with William Mougayar from JM3 Capital.

1h07 listen
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Insurtech Insider

Insurtech Insider Episode 23: Catastrophe Insurance

On the latest episode of Insurtech Insider, Sarah and Nigel sit down with Emil Pfeiffer and Oliver Ralph. Sarah also has two great interviews with Jason Futers and Barney Schauble to get a bit more insight.

1h01 listen
249
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Fintech Insider

249. News: Hook them with a great service

On this week's news show Sarah and Simon are joined by our guests: Alexa Fernandez and Ryan Edwards-Pritchard to talk about the latest and greatest fintech news stories this week. We also have a great bit of insight from Doug Bobenhouse on US credit card debt.

1h01 listen
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Blockchain Insider

61. FOMO is Not an Investment Strategy

On this week's episode, Simon and Sara sit down with Aman Kohli and Ryan Radloff to talk about the latest news in blockchain. Colin also has a great interview with Michael Sonnenshein from Grayscale investment.

57min listen
247
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Fintech Insider

247. News: Who should we trust?

In this week's episode, Simon, David and Sarah are joined by a trio of fintech CEOs to discuss the week's news. We have Caroline Plumb, CEO of Fluidly, Anil Stocker, CEO of MarketInvoice and Tom Eyre, CEO of Loqbox, and special reports from Dominic Lindley and Oliver Ralph.

1h16 listen
246
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Fintech Insider

246. Insights: Digital Identity

On today’s show, our hosts Ryan and Laura are going to take a bit of a deep dive into the world of digital identity, what is it, why do we need it and how is it changing? We’ll also look at the future of digital identity and see whether it looks bright or dystopian.

1h13 listen
60
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Blockchain Insider

60. DLT is faster than your post trade

On this week's episode, Simon and Sara sit down with Teana Baker-Taylor, Michele Curtoni, and Alex Hern to talk about the latest news in blockchain.

53min listen
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Insurtech Insider

Insurtech Insider Episode 22: AI in Insurance

On the latest episode of Insurtech Insider, Sarah sits down with Ahmed Zaidi, Erik Abrahamsson, and Janthana Kaenprakhamroy to discuss how AI can work together with insurance.

47min listen
245
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Fintech Insider

245. News: Everybody's suing everybody

On this week's news show Sarah, Simon, and David are joined by our guests: Lesley-Ann Vaughan, Andrew Nelson, and Emily Nicolle to talk about the latest and greatest fintech news stories this week.

1h14 listen
244
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Fintech Insider

244. Interviews: Tom Peters - The Excellence Dividend

Sam Maule interviews author Tom Peters going over what it means to be Thriving on Chaos, TED talks, and how to make things better.

42min listen
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Blockchain Insider

59. Why You Should Still Care About Tokens

On this week's episode, Simon sits down with Anthony Macey, Martin Bartlam, Noelle Acheson, and Todd McDonald to talk about the latest news in blockchain.

1h01 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen