Global

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Insurance

Why should insurance companies care about their UX/UI design?

The insurance industry is a tricky beast. With the sector picking up pace in the race to become truly digital, businesses face the challenge of maintaining trust while overhauling how their service is delivered.

3min read
Article
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Design

Design drill down #6 | Making the leap from AI to humanity

Designers can all too easily think design is at the centre of the universe. Perhaps sometimes it can be a self-indulgent activity where it's no longer design for people, but for other designers. Maybe it’s good to have a reality check. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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Unfiltered

Would you rather be a fintech Super App or a bank?

Every time I see a fintech announce they are applying for a charter, I wonder ‘do you really want to be a bank?’ This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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DAO

Seriously, what is DAO?

There is huge growth projected for digital financial services in Southeast Asia but up to 50% of the population are unbanked and will therefore remain excluded from this explosion.

3min read
Article
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Product

How to drive business value with design principles

There’s no place like home. There’s no place like home. How many times do we need to click our heels together before buying a home becomes a reality?

3min read
Article
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Engineering

What we’ve learned from 4 years of building fintechs

Four years doesn’t sound like much but in the rapidly changing world of fintech it feels like forever. It’s hard to say for sure when the phenomenon started.

3min read
Article
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Business model innovation

Inspiring business model innovation in banking

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. Following on from a great response last week we’re going to be doing another close look at the most interesting story of the week’s show. Again you can let us know in the comments below or at our community site, Fintech Insider News. Fintech Insider hosts Sarah and Ross sit down with Daniel Hegarty, CEO and Co-Founder of Habito, and Nina Mohanty, Business Development at Bud to discuss the news, including what might just be the next stage of online shopping.

3min read
Article
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Software

Why we partnered with Google

So. We’ve partnered with Google. Hasn’t everyone? Well, for us this is more than a press release. Sure, 11:FS Foundry is already hosted on Google Cloud Platform (GCP). But let's look at why we wanted to partner more deeply.

3min read
Article
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Payments

What next for the BNPL phenomenon?

Buy Now Pay Later (BNPL) has been taking the world by storm.

3min read
Article
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Product design

How to create culturally relevant brands through a community-led approach

At a recent Halloween Fintech Insiders After Dark event, the audience was asked to hold up their challenger bank cards. About 75% of the 200 person audience help up a challenger bank card (despite much of the audience having incumbent bank email addresses). Monzo, Starling, Curve, and Soldo were all represented. One particularly enthusiastic attendee even came dressed as a Monzo card. Sure, the podcast is called Fintech Insider so you could call it a skewed sample, but still.

4min read
Article
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Product management

Don't get lost, renew your roadmap

Opening an easter egg always has that moment of delight. As a child, you’re giddy with excitement as cardboard gives way to plastic which gives way to foil-wrapped chocolate. But as you get older and wiser that delight starts to fade.

4min read
Article
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Design

Why superstitions are important for financial services

We’re all aware of superstitions. Some of us a little more than others. Like digital finances, they don’t physically exist - but they’re far from a joke. Here are just a few of the reasons why FS companies should start brushing up on them. This article was written by Darja König - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

2min read
Article
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Microservices

Why it's time to take microservices to the next level

If you’ve ever worked with engineers, you’ll have heard them talk about microservices. A few years ago, you might’ve been left with the impression that they were ‘The Answer’ - the thing that would solve all your problems.

3min read
Article
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NFT

WTF is an NFT?

By now we’ve surely all heard of NFTs. Seemingly overnight they’ve grown from a niche internet phenomenon to a household buzzword with everyone from Gary Vaynerchuk, Tim Berners Lee, Banksy and even Lionel Messi having a piece of the pie.

3min read
Article
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Insurtech

Celebrating 100 episodes of Insurtech Insider

It feels more than a little bewildering to be reflecting on 100 episodes of Insurtech Insider. In that time, we’ve seen insurtech go from being a concept to an actual (big!) thing.

3min read
54
podcast
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Blockchain Insider

54. Is Crypto Going Mainstream?

Simon and Sara are joined by Noelle Acheson and Joon Ian Wong from Coindesk to talk about the latest and greatest blockchain news. Including a brilliant tweet of the week.

50min listen
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Insurtech Insider

Insurtech Insider Episode 19: SMB Insurance

On the latest episode of Insurtech Insider, Sarah and Nigel sit down with SMB insurtech experts to give you an enlightening discussion on how SMBs are starting to have access to tailor-made insurance policies and what insurance they need. Joining our hosts today are Alex Wheal, Commercial Client Manager at Hiscox and Ania Kubow, Co-founder of Nimbla.

38min listen
233
podcast
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Fintech Insider

233. News: We no longer need traditional banks

On this week's news show, Sarah and David are joined by journalist Monty Munford and Husayn Kassai, CEO of Onfido to discuss the latest and most interesting news in the fintech space.

54min listen
232
podcast
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Fintech Insider

232. 11:FS Presents One Fintech Nation - Bringing the Nation Together: The Network Effect

In our final One Fintech Nation episode David takes a look at how fintechs and banks can work together. Our series with Tech Nation has looked at fintech solving real problems, UK fintech from an international perspective, and what's happening in UK fintech outside of London. This episode brings it all together.

32min listen
53
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Blockchain Insider

53. Is Anyone Doing Decentralisation Right?

Sarah and Sara are joined by Maya Kumar from Luno to talk about the latest news in the blockchain world.

46min listen
231
podcast
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Fintech Insider

231. News: Death is no excuse

Simon is our lone host on the show today. But he's joined by our four fantastic guests: Freddy Kelly, CEO of Credit Kudos, Veronique Barbosa, Co-founder and COO of FLUX, Tanya Andreasyan, Editor at Banking Technology, and Philip Clarke Founder of Hunch.

1h12 listen
52
podcast
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Blockchain Insider

52. Cryptowinter is Coming......or Not?

Sarah Kocianski is joined by Pete Rizzo and Anastasia Andrianova to discuss the latest news in the blockchain world.

50min listen
230
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Fintech Insider

230. 11:FS Presents One Fintech Nation - Fintech for Good

In this episode Sarah takes a look at how fintech in the UK is making positive changes for all kinds of people. In association with Tech Nation we examine what real problems fintech is solving for customers across the country.

34min listen
18
podcast
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Insurtech Insider

Insurtech Insider Episode 18: Accelerators, Hubs, and Innovation Labs

On the latest episode of Insurtech Insider, Sarah sits down with insurtech experts to give you an intense roundtable on accelerators, hubs, and innovation labs. Joining our host today are:James York, CEO and Founder, Worry+PeaceLiam Gray, Head of Research & Partner Management at Startupbootcamp InsurTechTshidi Hagan, Program Director at StartupbootcampTobias Taupitz, CEO and Co-founder at Laka

48min listen
51
podcast
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Blockchain Insider

51. ETH Passes Dowey Test, Ripple isn’t ready and is Bitcoin Un-Tethered?

Simon Taylor is back in the offices with the one and only Colin G Platt. It's been a while since Colin's been able to come in so we're excited to have him back on the show and breaking down all the latest blockchain news.

1h02 listen
227
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Fintech Insider

227. News: Pulse Team Takeover

Sarah and Ross are back behind the mic bringing you the latest and greatest in fintech news. Today they're joined by guests and 11:FS colleagues, Pulse Analyst James Safford, and Product Designer Lisa Matzi.

45min listen
50
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Blockchain Insider

50. Amber Baldet Goes Over Clovyr, EOS Launch Woes, And Ripple Gets Sued Again

Simon Taylor is joined by the one and only Amber Baldet to discuss the latest blockchain news.

57min listen
17
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Insurtech Insider

Insurtech Insider Episode 17: Fraud Prevention

On the latest episode of Insurtech Insider, Sarah and Nigel are joined by insurtech experts to give you the very latest in fraud prevention in insurance. Joining our hosts are George Herber, Business Development Manager at Friss, David Hartley, Director of Fraud and Financial Crime Practice at SAS Global and Greg Brown, Partner at Oxbow Partners.

41min listen
224
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Fintech Insider

224. Insights: SMB Banking... Are you being (under)served?

In this episode Sarah Kocianski uncovers the murky and difficult world of SMB Banking, focusing on three specific pain points: Getting an account, getting a loan and making and receiving payments.

30min listen
223
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Fintech Insider

223. News: More Popular than Beyoncé

Jason Bates and David Brear are back together after what seems like an eternity! They're joined by the wonderful Caroline Plumb as well as debutants Ryan Edwards-Pritchard from Funding options and Kirsty Grant from Seedrs. We also bring you an awesome snippet with CEO of Rooster Money Will Carmichael!

49min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen