
For many large financial institutions, cloud is, increasingly, the answer. Not that they’re necessarily sure what the question is, but the answer is definitely cloud.

When news broke a week or so ago that, Swedish payment fintech, iZettle planned to IPO this year, I pondered whether it would be the first of a flood of European fintech IPOs. We now know it won’t.

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication requirements and asks if consumers and their bank are prepared.

Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched off before they’d finished in 2020. Not a great stat.

I think we’re all agreed that innovation is crucial to the continuing success of any organisation. But what does innovation really mean?

This year we’ve made a true commitment to double down on our D&I efforts across 11:FS, starting with a company-wide discovery phase led by Elysian, looking into the current makeup of the business and piloting a survey to dive deeper into the thoughts and opinions of our Elevens. 💭

InsurTech is an industry that’s really taken off in the last few years with many different tech and AI developments and new challengers springing up, as talent breaks away from incumbents to go it alone. We thought it was the perfect time to discuss all the new developments in a brand new podcast.

Despite attempts to portray the opposite, traditional financial organisations are struggling to innovate. In fact in many cases they are having to spend a fortune simply to stand still. As we highlighted in our recent report, this is due to three principal reasons:

Picking apart the week on the Fintech Insider News show alongside hosts Sarah Kocianski and David M. Brear are Lucy Woolfenden, Marketing Director at Yolt and Pol Navarro, Digital Innovation Director at TSB. Sarah also catches up with Alex Park, Digital Director at Metro Bank for a one to one interview. Listen here for the episode in full, stream it below or read on for extra insights.

Long-time supporter signs as lead sponsor for the expanded second season of the Fintech League.

Omnichannel is the king of the buzzwords in retail banking. It’s the idea that “customers should receive a consistent seamless service across all channels.” In this utopia the branch, phone, web, and mobile app all come together as one. But if you’re a fan of omnichannel, you might want to sit down, because I’ve got some bad news.

Our third After Dark event was a our 2017 wrap up Christmas Special – a festive fintech event, looking back on the last year in the industry, and looking forward to 2018, with some very special guests, and the return of the Fintech Wall of Emoji!

11:FS is pleased to announce that today we are launching the beginner’s guide to Open Banking! It’s a hot topic in the fintech space at the moment and users need to know what they’re getting themselves into.

Simon Taylor interviewed Mike Kelly, CEO and founder of Curl for Fintech Insider, a new payments network. They discuss Curl’s origin story, their payments network and how Open Banking is going to make a huge difference. Listen to the interview in full on the podcast here or stream it below or catch the highlights on YouTube.

When the World Bank launched a focus on financial inclusion in 2011, about 2.5-3 billion people lacked access to even the most basic financial services. Since then, dramatic progress has been made. Between 2011 and 2014 an astonishing 700 million people gained bank accounts (twice the population of the US). In the latest World Bank Findex report, it was stated that a further 8% of the world opened an account.

On the latest episode of Insurtech Insider, Sarah sits down with James Garthwaite and Luke Mullett to discuss all things Art Insurance.

We. Are. Here. Live from Olympia London at Blockchain Live! Simon and Colin are joined by a great guest, Teana Baker-Taylor to discuss the latest and greatest news in blockchain in front of a great live audience. We also have an exclusive interview with Dan and Brendan from Block.one.

On this special episode, we're buzzing to be taken over by PensionBee. At their offices on Southwark street, we're with some of the top tier of PensionBee's team to bring you an insight into pensions.

On this week's episode, David, Sam and Simon are sit down with Ahmed Zaidi and Kathryn Harris to discuss the latest and greatest news in fintech.

Sarah Kocianski interviews Co-Founder of Simple Bank, Shamir Karkal. They take a look at what it means to create a product that actually helps customers achieve their goals.

On the latest episode of Insurtech Insider, Sarah and David sit down with Lea Nonninger and James York, shaking up our usual topic-based format we take a look at all the Insurtech news that's happened in the past week.

Today we’re bringing you a special bonus episode of Fintech Insider. Ross sits down with Richard Davies, Commercial Director, TSB to discuss their new design competition. Collaborating with 11:FS, the competition aims to bring in more innovative tools for small businesses to thrive.

On today's show, Sarah Kocianski is with a great roundtable of guests to celebrate Islamic Finance week and drill down on what Islamic Fintech really is.

On this week's episode, Simon and Colin are joined by a great guest, Ville Sointu to talk about the latest and greatest news in blockchain.

On this week's episode, Sarah and Ross sit down with Lois Ollerenshaw and Valentina Kristensen to discuss the greatest and latest stories in fintech.

On this week's episode, Sara is joined by three great guests: Olivia Vinden, Obi Nwosu, and Richard Burton to talk about the latest news in blockchain. Colin also has a great interview with William Mougayar from JM3 Capital.

On the latest episode of Insurtech Insider, Sarah and Nigel sit down with Emil Pfeiffer and Oliver Ralph. Sarah also has two great interviews with Jason Futers and Barney Schauble to get a bit more insight.

On this week's news show Sarah and Simon are joined by our guests: Alexa Fernandez and Ryan Edwards-Pritchard to talk about the latest and greatest fintech news stories this week. We also have a great bit of insight from Doug Bobenhouse on US credit card debt.

On this week's episode, Simon and Sara sit down with Aman Kohli and Ryan Radloff to talk about the latest news in blockchain. Colin also has a great interview with Michael Sonnenshein from Grayscale investment.

In this week's episode, Simon, David and Sarah are joined by a trio of fintech CEOs to discuss the week's news. We have Caroline Plumb, CEO of Fluidly, Anil Stocker, CEO of MarketInvoice and Tom Eyre, CEO of Loqbox, and special reports from Dominic Lindley and Oliver Ralph.

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
It's not just a buzzword.
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

