Global

Article
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Design

Don't design financial products: design financial behaviour

You know they say you shouldn’t start a diet and give up smoking at the same time? Or get married and start a new job? Or whatever?

5min read
Article
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SMB Banking

The Race for the Remedies Fund

Seven years ago, the first new retail bank in the UK in almost a century got its licence to open, as Chris Skinner noted in a recent blog post. Now, there are nearly 50 banks in the pipeline: app-only startup banks, foreign exchange payment cards, personal financial management apps, business accounts, and more. How are they all going to make money? And how will they differentiate themselves enough to win the hearts of customers? In episode 228 of FinTech Insider, we discuss with guests from FinTech challenger banks Fidor, Starling Bank, and Loot.

5min read
Article
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Culture

Leda Writes for Fintech Futures: Getting your executives on the journey

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to innovation in big banks and why partners, vendors and many more should take caution when talking to innovation.

5min read
Article
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Cloud

Strangling the big ball of mud

Core banking might not be the sexiest of subjects, but if you don’t get it right, your bank will suffer financially and lose its edge to the truly digital competitors coming your way. But how do you strengthen your core when you’re stuck with a Frankenstein legacy system? In episode 225 of FinTech Insider Insights, we break down what you need to do.

5min read
Article
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Culture

The ROI of Fruit

Last week, the Securities and Exchange Commission (SEC) in the US published an official report, following an investigation into a token sale by an organisation called The DAO, where it decided that these particular tokens the DAO were offering were in fact, securities and therefore subject to the requirements of the federal securities law in the US. Read the full story via Fintech Insider News here.

5min read
Article
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Innovation

Leda Writes for Fintech Futures: go hug your innovation team

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, with the aid of Bryan Adams lyrics, on why the best is yet to come.

5min read
Article
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Partnerships

Relationships: The 5 rules for success

Right now, every company is tackling how to handle the move to remote working. We made a decision recently to not return to the office until November and wanted to share how and why we got there.

5min read
Article
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11:FS Pulse

Second Annual 11:FS Pulse Awards: Best Incumbent Strategy

The ability to get users through the onboarding process quickly and painlessly has never been more in demand, with Signicat reporting an average drop-off rate of 52% during the onboarding processes of Europe’s retail banks in 2018.

5min read
Article
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11:FS Pulse

Second Annual 11:FS Pulse Awards: Best Onboarding Experience

The consulting firm CG42 recently reported that it expects the ten largest banks in the US to lose $159 billion in deposits to smaller competitors over the next year.

5min read
Article
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11:FS Pulse

Second Annual 11:FS Pulse Awards: One to Watch

You may have noticed from our newsletter (sign up here) and podcast (listen here or click play just below) that we’re celebrating our second birthday at 11:FS. It’s also Fintech Insider’s 200th episode. So to make it extra special we’ve done a roundtable with some of the most vital people in the 11:FS team who don’t normally get behind a microphone.

5min read
Article
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11:FS Pulse

Second Annual 11:FS Pulse Awards: Best Advertising Campaign

Users of Pulse will no doubt be familiar with our visual design rating, which sits at the bottom of each post and gives our analysts’ view on a journey’s design strengths.

5min read
Article
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11:FS Pulse

Second Annual 11:FS Pulse Awards: Best Design

This award is given to the incumbent financial institution that is executing the best digitalisation strategy.

5min read
Article
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Banking

Leda Writes for Fintech Futures: The view from your desk

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to assets, habits and the wand that chooses the wizard.

5min read
Article
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Wealth management

Wealth is the next big fintech game changer

If there is one thing we don’t talk about enough in the start-up world, it’s mental wellbeing. That’s strange, because it’s one of the most crucial things to get right in your company. I used to think that company culture is built on leadership and focus. I also used to believe that negative attitudes at work cannot lead to poor mental health or affect perceptions of health, beliefs, and results. Well, today is a different day. Armed with the growing awareness of the impact wellbeing can have on employees, businesses and the obvious link between positive workplace culture and productivity, I’m here to bust the myth that every start-up has a cut-throat environment which grinds down its employees.

5min read
Article
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11:FS

Second Annual 11:FS Pulse Awards: How our methodology has evolved

The One to Watch award is given to the company with the firmest foundations onto which it can build truly digital services in the next 12 months.

5min read
246
podcast
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Fintech Insider

246. Insights: Digital Identity

On today’s show, our hosts Ryan and Laura are going to take a bit of a deep dive into the world of digital identity, what is it, why do we need it and how is it changing? We’ll also look at the future of digital identity and see whether it looks bright or dystopian.

1h13 listen
60
podcast
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Blockchain Insider

60. DLT is faster than your post trade

On this week's episode, Simon and Sara sit down with Teana Baker-Taylor, Michele Curtoni, and Alex Hern to talk about the latest news in blockchain.

53min listen
22
podcast
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Insurtech Insider

Insurtech Insider Episode 22: AI in Insurance

On the latest episode of Insurtech Insider, Sarah sits down with Ahmed Zaidi, Erik Abrahamsson, and Janthana Kaenprakhamroy to discuss how AI can work together with insurance.

47min listen
245
podcast
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Fintech Insider

245. News: Everybody's suing everybody

On this week's news show Sarah, Simon, and David are joined by our guests: Lesley-Ann Vaughan, Andrew Nelson, and Emily Nicolle to talk about the latest and greatest fintech news stories this week.

1h14 listen
244
podcast
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Fintech Insider

244. Interviews: Tom Peters - The Excellence Dividend

Sam Maule interviews author Tom Peters going over what it means to be Thriving on Chaos, TED talks, and how to make things better.

42min listen
59
podcast
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Blockchain Insider

59. Why You Should Still Care About Tokens

On this week's episode, Simon sits down with Anthony Macey, Martin Bartlam, Noelle Acheson, and Todd McDonald to talk about the latest news in blockchain.

1h01 listen
243
podcast
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Fintech Insider

243. News: We have to have rules!

On this week's news show Ross and Sarah are joined by our guests: Valentina Kristensen, Ryan Garner, Sharon O’Dea to talk about the latest and greatest fintech news stories this week.

1h02 listen
242
podcast
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Fintech Insider

242. Insights: Challenging the Banking Battlefield

Today's show take a deep dive on the issue of challenger banks. David M. Brear and Laura Watkins guide us through what it means to be a challenger bank by speaking to those who've built them from the ground up.

48min listen
58
podcast
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Blockchain Insider

58. Buying Frappuccinos with Bitcoin

On this week's episode, Simon and Sarah sit down with Teana Baker-Taylor to talk about the latest news in blockchain. We also have a great conversation with Jeff Bandman.

59min listen
21
podcast
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Insurtech Insider

Insurtech Insider Episode 21: Health Insurance

On the latest episode of Insurtech Insider, Sarah sits down with Luca Schnettler and Ari Zadikov to discuss all things Health Insurance. Sarah also has a great interview with Yashish Dahiya at MoneyConf in June.

45min listen
241
podcast
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Fintech Insider

241. News: You don't need to understand it to use it

On this week's news show Ross, David, and Sarah are joined by a great pair of guests, Diana Paredes and Sian Lewin to talk about the latest and greatest fintech news stories this week.

1h08 listen
240
podcast
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Fintech Insider

240. Insights: Who will win the race for SMB loyalty?

Today's show takes a deep look on the long neglected issue of SMB banking. Sarah Kocianski guides us through the difficult world of SMB finances go discover who's improving life for SMBs.

33min listen
57
podcast
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Blockchain Insider

57. Assassination Markets & WTF ETFs

On this weeks episode, Simon sits down with Noelle Acheson, Vinay Gupta, and Stephane Malrait to talk about the latest news in blockchain.

53min listen
238
podcast
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Fintech Insider

238. Insights: Debunking the myth of AI

Today's show takes a look at a topic you've asked us to cover for a long time. We're taking on AI. Sarah Kocianski explores what AI can actually do for us, Machine Learning, rules based automation, Computer Vision, chatbots, and why AI experts don't want to work in financial services.

18min listen
56
podcast
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Blockchain Insider

56. Is Bitcoin back?

On this week's episode, Sarah sits down with Joon Ian Wong and Aaron Stanley to talk about the latest movements in the blockchain space. We also have a fantastic interview by Colin G Platt with Marieke Flament.

52min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen