Global

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Culture

Reimagining Processes and Culture in Business

In my entire career to-date, I never heard a vendor describe themselves as simply a vendor. We do a thing, you pay for the thing, we shake hands and go our separate ways.

5min read
Article
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Design

What happened to gamification?

As we emerged from lockdown(s) and started meeting in person, banks, fintechs and FS companies of all shapes and sizes had been busy doubling down on their digital efforts.

5min read
Article
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Cloud

Machine Learning: Discover Your Problems Before They Happen

We knew we had to pull out all the stops for the first IRL After Dark since records began. Well, March 2020.

5min read
Article
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Regulation

FCA Sandbox leads regulation

As Policy Director of the Financial Conduct Authority, David Geale is responsible for policy across financial services, from consumer credit through to senior exec accountability in banks, and many things in between. He spoke to FinTech Insider about the FCA’s focus on innovation.

5min read
Article
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Podcast

One Fintech Nation: Bringing the Nation Together - The Network Effect

It’s week 3 of our One Fintech Nation series in association with Tech Nation. Here’s a quick review of our latest incredible podcast episode looking at how Fintech is a force for good. As you’ve seen in recent posts on fintech inclusion it’s an issue close to our hearts here at 11:FS. You can/should/need/have to listen to it now.

5min read
Article
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Culture

The biggest problem of all, is not knowing what it is

Traditionally, tech teams place their QA function outside of core development. They form entire herds of QA people that come at the end of a feature being developed and do what they can. Most of the time they’re not even based on the same floor, or they’re outsourced entirely. But why is this?

5min read
Article
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consulting

Jobs to be done: Commoditised products have no purpose

This is the fourth instalment of a 6 part series that explores the Jobs to be Done (JTBD) for US SMBs that we identified in our recent research. Each blog post explores one of the jobs and how we examined it with a JTBD canvas. If you missed the first post that explains JTBD and the canvas, check it out before reading this.

5min read
Article
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Santander

11 Biggest Fintech Stories of Q2 2018

There’s a sweltering heat wave hitting the city and I’ve never been so thankful for the office air conditioning. We’ve just entered July, everyone’s moving onto their Q3 targets and writing reports on Q2. So what happened in Q2 for the fintech world? And where are we about to go for Q3? I take a look at the 11 biggest stories that happened in fintech over the last three months.

5min read
Article
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Banking

The problem with SMB finance is…everything

China has long been on the radar of those with ambitions of marrying technological innovation with a payments-savvy population of big spenders. Traditionally, though, China’s economy had been centrally-planned, driven by investment and built around large state-owned enterprises (SOE). Banks had focused mainly on providing services for these SOEs, under-serving SME and retail consumers. So, naturally, with Alibaba and Tencent so successfully serving other areas – e-commerce and social media respectively – it should come as no surprise that they’ve found themselves filling this vacuum.

5min read
Article
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Podcast

Amazon teams up with American Express for SMBs

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. Sticking to our Monday news blog format, we’re going to take a close look at one of the most interesting stories of the week’s show. For analysis straight from industry experts subscribe to our podcast! Fintech Insider host and 11:FS co-founder Simon Taylor sits down with Freddy Kelly, Veronique Barbosa, Tanya Andreasyan, and Philip Clarke to discuss the news, including Amazon teaming up with American Express for SMBs.

5min read
Article
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Financial inclusion

One Fintech Nation: Fintech for Good

Today we’ve got the second in our four part mini-series on fintech in the UK with Tech Nation (go listen to the first one here if you haven’t already). Our latest episode on uniting the fintech kingdom focuses on what makes the UK such a unique regulatory environment. We also take a look at whether Brexit will remove the UK’s fintech crown. This post is just a little teaser for what’s coming out at 4pm today. In our podcast we examine why UK fintech is so attractive and how to keep the flow of talent and companies coming in. You can/should/need/have to listen to it asap.

5min read
Article
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Design

Jobs to be done: Design, Test, oh shit...

This is the fourth instalment of a 6 part series that explores the Jobs to be Done (JTBD) for US SMBs that we identified in our recent research. Each blog post dives into one of the jobs and how we examined it with a JTBD canvas. If you missed the first post that explains JTBD and the canvas, check it out before reading this.

5min read
Article
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Culture

Wellbeing: How Mental Health Impacts Everyone

There’s a lot of recession talk at the moment. Are we entering the next recession? Are we already in it? We all remember the 2008 financial crisis, and, more recently, the Covid-19 pandemic and lockdowns, and all the financial trouble they caused.

5min read
Article
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11:FS

Jobs to be done: Customers don’t want your bank

I speak to a lot of banks and I get asked the same question: “How do I test my product ideas?” The secret is understanding how your customers measure value and align your proposition to their definition of success. However, the temptation for a lot of corporate innovation teams is to jump straight into product design which ultimately slows you down and sends you in the wrong direction. To set off in the right direction and accelerate to market you need to return the customer Job. Jobs To Be Done is a technique being used by some of the most innovative digital brands in the world.

5min read
Article
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Regulation

Why should banks join the cloud?

Henry Ford owned the plants that manufactured rubber, glass, and steel to build the Ford Model T. Now car companies have a network of specialist suppliers of glass, rubber, and other key parts. These suppliers are better at building glass or rubber than the car companies themselves. You know that Henry Ford’s business model is no longer viable; that’s why you subcontract for multiple pain points in the industry. Why focus on developing all your own security when you can outsource it to specialists?

5min read
202
podcast
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Fintech Insider

202 Interview: Ross Dalzell

Simon sits down with Ross Dalzell, Head of Business Banking Product and Propositions at Barclays Bank to discuss the future of fintech, the SME market, and how open banking is set to transform the financial landscape.

21min listen
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Blockchain Insider

41. Twitter Blocks Bitcoin, Monero Splits Opinion & is Ripple a Security

Simon and Colin pick out the latest in blockchain news. Looking at what’s happening to Bitcoin’s twitter turkey, is Ripple a security, and Soros surging into cryptocurrency. We also have an interview with Tim Swanson, George Wolfson, and John Collins when Colin met them at the Deconomy conference.

1h10 listen
201
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Fintech Insider

201 Insights Live: Breaking into Fintech

We’re live at Cass Business School Finance Conference with a panel of movers and shakers in the fintech world. Our host Ross Gallagher is joined by a panel well versed in how to break into and excel in the fintech space. What skills you need, when you need to apply them and what the next generation of fintech talent needs to know.

39min listen
200
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Fintech Insider

200. 11:FS Turns TWO! Company culture, consultancy, and cupcakes

It’s our Second Birthday and we’ve hit 200 episodes! To celebrate this brilliant occasion and totally planned event we’ve got something a little bit different for you. Bringing you the very best in 11:FS talent we have a panel made up of the least camera shy of our staff members. Hosts Simon, Jason, and David are joined by an allstar group of 11:FS staff including: Ross Methven, Co-founder and Research Lead Ross Gallagher - Principal Consultant Jeff Tijssen, Head of Consultancy Ollie Judge, Head of Media Laura Watkins, Head of Content Creation Sophie Theen, HR & Talent Sadly Sam Maule couldn’t make it to London for the show but we have an interview with him to outline the challenges of consulting and making a startup work in the USA.

59min listen
199
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Fintech Insider

199. Insights: HL Techover

This episode is a very special Takeover from Hargreaves Lansdown’s brand new tech office in Warsaw! Ross and Pete are head up this "techover" joined by some of the company’s top people: Chris Hill, CEO; David Davies, CIO; Chris Worle, Director of Digital Marketing and Michael Glowinski, HL Tech General Manager. You can find us on Twitter @FintechInsiders or @11FSTeam or find us on Facebook, YouTube and Instagram or drop us a line podcasts@11fs.com

1h04 listen
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Blockchain Insider

40. Dodgy Words from Binance, Vitalik Buterin Savages Faketoshi and Bluezelle's CEO Pavel Bains

Simon and Sara hash out the latest in blockchain news. Whether it’s dodgy words coming from binance or Buterin’s incredible take down of a supposed Satoshi, they’re examining what’s going on in the crypto space and what it means.

48min listen
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podcast
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Insurtech Insider

Insurtech Insider Episode 12: London Market Disruption

On today’s episode, Sarah and Nigel are joined by a cavalcade of insurtech insiders to give you the very best in insurtech roundtable discussion. Will Thorne, Innovation Leader at The Channel Syndicate, Oliver Ralph, Insurance Correspondent at The Financial Times, Bernadine Bröcker Wieder, Co-Founder & CEO, Vastari and Alex Hearn, Managing Director at Slipcase.

39min listen
198
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Fintech Insider

198. Insights: HMT's International Fintech Conference

We are recording at the International Fintech Conference in London! Simon interviews a bevy of fintech experts for their insights into the next year: - David Duffy, CEO, CYBG and recently named Fintech Envoy to England. - Eileen Burbidge, HM Treasury’s Special Envoy for FinTech and Partner at Passion Capital - Al Lukies CBE, Motive Partners; PM’s FinTech Envoy - Nikhil Rahti CEO, London Stock Exchange Group - Adrienne Harris, Chief Business Development Officer and General Counsel of States Title, Inc. - Imran Gulamhuseinwala, Global Head of FinTech, EY - John Glen MP and Economic Secretary to the Treasury

48min listen
197
podcast
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Fintech Insider

197. News: Clickbait

In this episode Laura Watkins and David Brear take a look at the last week’s top stories, alongside Jeff Tijssen, Monzo’s Leah Templeman and Bud’s Ed Masleveckas.

59min listen
196
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Fintech Insider

196. Insights: Wealth Tech 2018

Recording live at Blackrock’s WealthTech 2018 at Code Node, London we bring you an interview with Blackrock's Stephen Cohen on why wealth finance and tech are going to come together in the near future. We also have a roundtable with practical insight into buzzwords, acronyms, gamechangers, emerging tech and the death of spreadsheets. And to cap things off we have another interview this time with Eileen Burbidge, Partner at Passional Capital, on the major trends of the moment and where wealth sits within that. Hosted as ever by the inimitable Simon Taylor.

57min listen
39
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Blockchain Insider

39. Coinbase Goes ERC-20, Bitcoin’s Lightning Lift Off and Coinfloor’s Obi Nwosu

On today’s episode Sara Feenan takes point as host while Colin Platt beams in from a faraway French field. Joined by Anthony Macey, the trio discuss Blockchain’s once in a generation opportunity status, Securities, G20 and more! We also bring you an interview with the brilliant Obi Nwosu of Coinfloor.

1h06 listen
195
podcast
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Fintech Insider

195. Interviews, IFGS 2018: Alipay, Onfido, InvestHK and More

This show’s slightly different from normal. We recently attended the Innovate Finance Global Summit and had the pleasure of interviewing a veritable host of fintech movers and shakers which we have condensed into one easy listening podcast. It’s your fintech multivitamin for the day.

51min listen
194
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Fintech Insider

194. News: Peter the Leopard

Helene Panzarino, Monty Munford, and Ryan Garner, join hosts Ross and Simon to discuss this week's top fintech and banking stories!

1h09 listen
193
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Fintech Insider

193. Interview: Chris Skinner, Author - Digital Human

Jason and David speak to Chris Skinner about his new book, Digital Human, following up on his bestseller Digital Bank and its sequel ValueWeb.

30min listen
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Blockchain Insider

38. LIVE: Lightning Strikes Bitcoin and Binance Gets Its DEX on

On today's episode, we are live in front of our very first live audience from Vlerik Business School as Simon, Colin, and Jason are joined by Sara Feenan and Richard Crook to discuss crypto lightning, clueless investors and more! We've also got a great interview with Preston Byrne who can't quite believe where we are.

1h10 listen
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Minimum Lovable Brand | 11:FS Explores

5min watch
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Fintech Marketing Podcast Season 2 Preview

Fintech Marketing Podcast Season 2: Coming soon

4min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen