Getting tech right in banks is hard. We get this because our experts have worked in some of the biggest financial services institutions and experienced how things can be done differently. In this article, we’ll share some of the insights that we’ve learnt along the way.
Mortgages and ancient sex positions aren’t two things you’d usually put together (or want to read about at the same time, for that matter). But digital mortgage broker Habito has ripped up the rulebook and created a Mortgage Kamasutra book in its place. And we can’t help but respect them for it.
Around the globe, millions are feeling the pinch as the cost-of-living crisis continues. The biggest fall in living standards since records began is forecast in the UK, while inflation rates are starting to cool after a tumultuous year across the pond.
60% of time spent on the internet in China is on WeChat. For young people, this is their primary gateway to financial services. In fact, in China, more transactions now occur, by volume, through non-banks than through banks. James Lloyd, Asia-Pacific FinTech Leader at EY, talks to us about how tech companies like WeChat are filling market gaps left by the banks.
One of the phrases you often encounter when reading things about mental health is "It's OK to not be OK." Whilst I get the sentiment, as someone who has been there, it really isn't OK. It sucks.
We all employ a user-centred design (UCD) approach to inform what products we build and how they should work, but all that customer insight gives us one oft-overlooked learning: the actual language customers use to speak about their problems.
Did you know that when they’re not dishing up masterly analysis, everyone’s favourite web3 wizards - 11:FS Global Strategy Director, Crypto Mauricio Magaldi and Visa Head of Crypto Cuy Sheffield - like to dabble in a spot of divination? I know, right?!
As I sit here trying to write something strictly about fintech, there’s only one thing on my mind: how important it is to have an employer that truly values pregnant employees.
Tottenham Hotspur are completely cashless (and trophyless) at their new stadium. Lionel Messi has launched the ‘Messiverse’ in partnership with blockchain platform Ethernity. Manchester City and Laybuy have teamed up to offer a Buy Now Pay Later (BNPL) service to fans. And that’s just the tip of the iceberg.
We’ve recently made an amazing hire at 11:FS to be our new Chief of Staff, in the digital era that’s huge news and here’s why.
Despite the global economic climate, a lot of banks and fintechs have dipped their toes into the crypto waters in recent months.
You don’t have to spend much time in retail banking before you come across legacy systems - a catch-all term often used to explain why banks are so slow and unresponsive.
I recently heard someone suggest that ‘insurance is just like gambling.’ Bit of a stretch, but I could see their point. Both are fundamentally risk-based, and it raised an interesting question - do you ever really ‘win’ in insurance?
A couple of weeks ago I went into an overpriced London salad shop for lunch. Before I could part with my hard-earned money for some wilted spinach and avocado, the connection on the iPad I was ordering on went down.
When launching a new product or improving an existing one, it's tempting for product teams to look at competitors as a starting point. But if the goal is to launch a proposition that truly solves your customers' problems, do you even need to look at your competitors in the first place?

Simon sits down with Ross Dalzell, Head of Business Banking Product and Propositions at Barclays Bank to discuss the future of fintech, the SME market, and how open banking is set to transform the financial landscape.

Simon and Colin pick out the latest in blockchain news. Looking at what’s happening to Bitcoin’s twitter turkey, is Ripple a security, and Soros surging into cryptocurrency. We also have an interview with Tim Swanson, George Wolfson, and John Collins when Colin met them at the Deconomy conference.

We’re live at Cass Business School Finance Conference with a panel of movers and shakers in the fintech world. Our host Ross Gallagher is joined by a panel well versed in how to break into and excel in the fintech space. What skills you need, when you need to apply them and what the next generation of fintech talent needs to know.

It’s our Second Birthday and we’ve hit 200 episodes! To celebrate this brilliant occasion and totally planned event we’ve got something a little bit different for you. Bringing you the very best in 11:FS talent we have a panel made up of the least camera shy of our staff members. Hosts Simon, Jason, and David are joined by an allstar group of 11:FS staff including: Ross Methven, Co-founder and Research Lead Ross Gallagher - Principal Consultant Jeff Tijssen, Head of Consultancy Ollie Judge, Head of Media Laura Watkins, Head of Content Creation Sophie Theen, HR & Talent Sadly Sam Maule couldn’t make it to London for the show but we have an interview with him to outline the challenges of consulting and making a startup work in the USA.

This episode is a very special Takeover from Hargreaves Lansdown’s brand new tech office in Warsaw! Ross and Pete are head up this "techover" joined by some of the company’s top people: Chris Hill, CEO; David Davies, CIO; Chris Worle, Director of Digital Marketing and Michael Glowinski, HL Tech General Manager. You can find us on Twitter @FintechInsiders or @11FSTeam or find us on Facebook, YouTube and Instagram or drop us a line podcasts@11fs.com

Simon and Sara hash out the latest in blockchain news. Whether it’s dodgy words coming from binance or Buterin’s incredible take down of a supposed Satoshi, they’re examining what’s going on in the crypto space and what it means.

On today’s episode, Sarah and Nigel are joined by a cavalcade of insurtech insiders to give you the very best in insurtech roundtable discussion. Will Thorne, Innovation Leader at The Channel Syndicate, Oliver Ralph, Insurance Correspondent at The Financial Times, Bernadine Bröcker Wieder, Co-Founder & CEO, Vastari and Alex Hearn, Managing Director at Slipcase.

We are recording at the International Fintech Conference in London! Simon interviews a bevy of fintech experts for their insights into the next year: - David Duffy, CEO, CYBG and recently named Fintech Envoy to England. - Eileen Burbidge, HM Treasury’s Special Envoy for FinTech and Partner at Passion Capital - Al Lukies CBE, Motive Partners; PM’s FinTech Envoy - Nikhil Rahti CEO, London Stock Exchange Group - Adrienne Harris, Chief Business Development Officer and General Counsel of States Title, Inc. - Imran Gulamhuseinwala, Global Head of FinTech, EY - John Glen MP and Economic Secretary to the Treasury

In this episode Laura Watkins and David Brear take a look at the last week’s top stories, alongside Jeff Tijssen, Monzo’s Leah Templeman and Bud’s Ed Masleveckas.

Recording live at Blackrock’s WealthTech 2018 at Code Node, London we bring you an interview with Blackrock's Stephen Cohen on why wealth finance and tech are going to come together in the near future. We also have a roundtable with practical insight into buzzwords, acronyms, gamechangers, emerging tech and the death of spreadsheets. And to cap things off we have another interview this time with Eileen Burbidge, Partner at Passional Capital, on the major trends of the moment and where wealth sits within that. Hosted as ever by the inimitable Simon Taylor.

On today’s episode Sara Feenan takes point as host while Colin Platt beams in from a faraway French field. Joined by Anthony Macey, the trio discuss Blockchain’s once in a generation opportunity status, Securities, G20 and more! We also bring you an interview with the brilliant Obi Nwosu of Coinfloor.

This show’s slightly different from normal. We recently attended the Innovate Finance Global Summit and had the pleasure of interviewing a veritable host of fintech movers and shakers which we have condensed into one easy listening podcast. It’s your fintech multivitamin for the day.

Helene Panzarino, Monty Munford, and Ryan Garner, join hosts Ross and Simon to discuss this week's top fintech and banking stories!

Jason and David speak to Chris Skinner about his new book, Digital Human, following up on his bestseller Digital Bank and its sequel ValueWeb.

On today's episode, we are live in front of our very first live audience from Vlerik Business School as Simon, Colin, and Jason are joined by Sara Feenan and Richard Crook to discuss crypto lightning, clueless investors and more! We've also got a great interview with Preston Byrne who can't quite believe where we are.
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

Fintech Marketing Podcast Season 2: Coming soon

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

