Global

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Podcast

Flux Founders on Digital receipting and Fintech partnerships

In a beautiful flat on the edge of San Francisco’s sun-kissed Inner Sunset neighbourhood, the inimitable Sam Maule invited a plethora of fintech experts over for dinner. Across two evenings in the run up to our After Dark San Francisco show, Sam serves up chilli, tacos, and foodie fintech insights. You can listen to them here and here. Disclaimer: The food was actually cooked by Ollie Judge, Head of Media at 11:FS.

5min read
Article
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Mobile banking

11 Mobile Trends That Will Delight Your Customers

At 11:FS, we spend a lot of time looking at next-generation mobile trends and technology. Every now and again we come across a product or feature that just blows us away. It can be as simple as a smart integration with another product or as complicated as a whole app that’s powered by bleeding edge technology.

5min read
Article
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Banking

Want to see the best digital banking experiences on the market?

“Thank you to the Academy…” Sure. Classic Oscar speech energy.But do you know what hits harder than a polite golf clap from a panel of judges? Winning when your actual customers vote. And that’s what happened at the 2025 British Bank Awards, where 11:FS was named Consultancy of the Year. Again! 2019. 2020. 2021. 2023. And now 2025.

5min read
Article
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Banking

The digital transformation journey

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication procedures and how they are being implemented by UK banks.

5min read
Article
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Blockchain

Lessons from the Ice-Block King, Part One

11:FS are pleased to announce that Lisa Gansky joined us as a Non-Executive Director, on 3rd July 2017.

5min read
Article
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Banking

How to Transform Your Bank - Part 1 - Banking’s Red Queen's Race

As a designer, it’s an all too familiar scenario: you’re about to undertake work on an exciting new digital product or service. It has the potential to have it all, only for you to be handed what all product designers dread - the existing constraints of a rigid and outdated brand playbook. It can certainly feel like a crushing blow. But approached in the correct manner, these constraints can be transformed into an opportunity to take both the product and the brand to the next level.

5min read
Article
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Banking

Digital Banking is 1% done

Digital Banking is only 1% Finished. That’s our motto at 11:FS. You can see it plastered across everything we do, we talk about it at events, and it’s in all of our client work. Taking a paper statement to the telephone, to a website and then a mobile app isn’t where digital banking ends; it’s where it begins. Digital Banking having 99% to go is a statement of optimism, of opportunity and its how you differentiate, as consumer expectations will only grow in the coming years.

5min read
Article
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Blockchain

What was the Bitcoin fork and what is Bitcoin Cash?

On 1st August at approximately 12:20 UTC, the cryptocurrency known as Bitcoin formally began a process to fork – or split into two- creating Bitcoin Cash, a new currency. It is unclear exactly what the implications of this will be in the long term but here’s a summary of what we know so far:

5min read
Article
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Blockchain

How to get a job in Blockchain

It’s about trust. Why do banks insist on having everything? Because they think if they only insist on some, they’ll never get the rest.

5min read
Article
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Podcast

InsurTech Insider: everything you need to know about InsurTech

Fintech is technology used in the financial services industry, insurtech is technology used in a subset of that industry, insurance. And yet while one is typically considered fascinating, worthy of pages of mainstream media coverage, mention of the other is often greeted with eye-rolling outside of specialist circles.

5min read
Article
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11:FS

11:FS announces its American expansion

Sam Maule joins 11:FS as Managing Partner, Americas

5min read
Article
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Banking

Are challenger banks just better legacy banks?

This week I had the super-smart Mariano Belinky tell me that the current crop of challenger banks are really just ‘better mousetraps’.

5min read
Article
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Blockchain

The SEC's verdict on The DAO tokens: explained

A few weeks ago, I outlined the problems with the financial products that supposedly address small and medium sized businesses’ (SMBs) needs, and how they are chronically underserved by incumbent financial institutions (FIs) across all sectors. Since then, we’ve explored how things are changing in the SMB insurance space and delved into the developments in the areas of bank account opening, payments and loans in our podcasts. I’ve also been busy trying to discover, articulate and demonstrate what “best in class” in this industry looks like in my latest research report.

5min read
Article
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APIs

The virtues of digital : creating a truly digital bank

At 11:FS we like to say that digital banking is 1% finished, well the same is true of Open Banking. The unknown potential of the regulation far outstrips what is being done right now. And that potential has caught the imagination of foreign regulators.

5min read
Article
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digital transformation

DIGITAL TRANSFORMATION: THE GREAT LIE – Part 3 - The future is a fast moving target

Dave Bruno, Co-Founder at YNOME and Head of WM Innovation at UBS, explains how digital can scale wealth management for everyone.

5min read
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podcast
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Fintech Insider

202 Interview: Ross Dalzell

Simon sits down with Ross Dalzell, Head of Business Banking Product and Propositions at Barclays Bank to discuss the future of fintech, the SME market, and how open banking is set to transform the financial landscape.

21min listen
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Blockchain Insider

41. Twitter Blocks Bitcoin, Monero Splits Opinion & is Ripple a Security

Simon and Colin pick out the latest in blockchain news. Looking at what’s happening to Bitcoin’s twitter turkey, is Ripple a security, and Soros surging into cryptocurrency. We also have an interview with Tim Swanson, George Wolfson, and John Collins when Colin met them at the Deconomy conference.

1h10 listen
201
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Fintech Insider

201 Insights Live: Breaking into Fintech

We’re live at Cass Business School Finance Conference with a panel of movers and shakers in the fintech world. Our host Ross Gallagher is joined by a panel well versed in how to break into and excel in the fintech space. What skills you need, when you need to apply them and what the next generation of fintech talent needs to know.

39min listen
200
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Fintech Insider

200. 11:FS Turns TWO! Company culture, consultancy, and cupcakes

It’s our Second Birthday and we’ve hit 200 episodes! To celebrate this brilliant occasion and totally planned event we’ve got something a little bit different for you. Bringing you the very best in 11:FS talent we have a panel made up of the least camera shy of our staff members. Hosts Simon, Jason, and David are joined by an allstar group of 11:FS staff including: Ross Methven, Co-founder and Research Lead Ross Gallagher - Principal Consultant Jeff Tijssen, Head of Consultancy Ollie Judge, Head of Media Laura Watkins, Head of Content Creation Sophie Theen, HR & Talent Sadly Sam Maule couldn’t make it to London for the show but we have an interview with him to outline the challenges of consulting and making a startup work in the USA.

59min listen
199
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Fintech Insider

199. Insights: HL Techover

This episode is a very special Takeover from Hargreaves Lansdown’s brand new tech office in Warsaw! Ross and Pete are head up this "techover" joined by some of the company’s top people: Chris Hill, CEO; David Davies, CIO; Chris Worle, Director of Digital Marketing and Michael Glowinski, HL Tech General Manager. You can find us on Twitter @FintechInsiders or @11FSTeam or find us on Facebook, YouTube and Instagram or drop us a line podcasts@11fs.com

1h04 listen
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Blockchain Insider

40. Dodgy Words from Binance, Vitalik Buterin Savages Faketoshi and Bluezelle's CEO Pavel Bains

Simon and Sara hash out the latest in blockchain news. Whether it’s dodgy words coming from binance or Buterin’s incredible take down of a supposed Satoshi, they’re examining what’s going on in the crypto space and what it means.

48min listen
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Insurtech Insider

Insurtech Insider Episode 12: London Market Disruption

On today’s episode, Sarah and Nigel are joined by a cavalcade of insurtech insiders to give you the very best in insurtech roundtable discussion. Will Thorne, Innovation Leader at The Channel Syndicate, Oliver Ralph, Insurance Correspondent at The Financial Times, Bernadine Bröcker Wieder, Co-Founder & CEO, Vastari and Alex Hearn, Managing Director at Slipcase.

39min listen
198
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Fintech Insider

198. Insights: HMT's International Fintech Conference

We are recording at the International Fintech Conference in London! Simon interviews a bevy of fintech experts for their insights into the next year: - David Duffy, CEO, CYBG and recently named Fintech Envoy to England. - Eileen Burbidge, HM Treasury’s Special Envoy for FinTech and Partner at Passion Capital - Al Lukies CBE, Motive Partners; PM’s FinTech Envoy - Nikhil Rahti CEO, London Stock Exchange Group - Adrienne Harris, Chief Business Development Officer and General Counsel of States Title, Inc. - Imran Gulamhuseinwala, Global Head of FinTech, EY - John Glen MP and Economic Secretary to the Treasury

48min listen
197
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Fintech Insider

197. News: Clickbait

In this episode Laura Watkins and David Brear take a look at the last week’s top stories, alongside Jeff Tijssen, Monzo’s Leah Templeman and Bud’s Ed Masleveckas.

59min listen
196
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Fintech Insider

196. Insights: Wealth Tech 2018

Recording live at Blackrock’s WealthTech 2018 at Code Node, London we bring you an interview with Blackrock's Stephen Cohen on why wealth finance and tech are going to come together in the near future. We also have a roundtable with practical insight into buzzwords, acronyms, gamechangers, emerging tech and the death of spreadsheets. And to cap things off we have another interview this time with Eileen Burbidge, Partner at Passional Capital, on the major trends of the moment and where wealth sits within that. Hosted as ever by the inimitable Simon Taylor.

57min listen
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Blockchain Insider

39. Coinbase Goes ERC-20, Bitcoin’s Lightning Lift Off and Coinfloor’s Obi Nwosu

On today’s episode Sara Feenan takes point as host while Colin Platt beams in from a faraway French field. Joined by Anthony Macey, the trio discuss Blockchain’s once in a generation opportunity status, Securities, G20 and more! We also bring you an interview with the brilliant Obi Nwosu of Coinfloor.

1h06 listen
195
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Fintech Insider

195. Interviews, IFGS 2018: Alipay, Onfido, InvestHK and More

This show’s slightly different from normal. We recently attended the Innovate Finance Global Summit and had the pleasure of interviewing a veritable host of fintech movers and shakers which we have condensed into one easy listening podcast. It’s your fintech multivitamin for the day.

51min listen
194
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Fintech Insider

194. News: Peter the Leopard

Helene Panzarino, Monty Munford, and Ryan Garner, join hosts Ross and Simon to discuss this week's top fintech and banking stories!

1h09 listen
193
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Fintech Insider

193. Interview: Chris Skinner, Author - Digital Human

Jason and David speak to Chris Skinner about his new book, Digital Human, following up on his bestseller Digital Bank and its sequel ValueWeb.

30min listen
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Blockchain Insider

38. LIVE: Lightning Strikes Bitcoin and Binance Gets Its DEX on

On today's episode, we are live in front of our very first live audience from Vlerik Business School as Simon, Colin, and Jason are joined by Sara Feenan and Richard Crook to discuss crypto lightning, clueless investors and more! We've also got a great interview with Preston Byrne who can't quite believe where we are.

1h10 listen
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Minimum Lovable Brand | 11:FS Explores

5min watch
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Fintech Marketing Podcast Season 2 Preview

Fintech Marketing Podcast Season 2: Coming soon

4min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen