Global

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Banking

Laurent le Moal - CEO, PayU on 250 ways to accept payment

The last few weeks have shone the spotlight on leadership teams at banks and how they have responded to the unprecedented circumstances created by a global pandemic.

5min read
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Blockchain

Stefan Thomas, on Ripple, Interledgers & XRP

Jason Bates interviewed Stephen Barclay, MP – the Economic Secretary to the Treasury, for Fintech Insider Interviews to gauge his views on the UK fintech scene, and the government’s role in facilitating the rise of fintech, how fintech can help the government, what the impact of Brexit will be and the Treasury’s message to the rest of the world.

5min read
Article
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Banking

Digital Transformation: The Great Lie – Part 2. How do you know if you’re on track?

A three-part series by 11:FS Non-Executive Director, Lisa Gansky Last week Lisa discussed how to become truly digital you must take a leap of faith, ask questions, make a mess and ultimately shake up business models completely. True transformation must fully pervade an organisation’s culture; it must be far more than just a project. Read part 2 in full here

5min read
Article
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Blockchain

Tezos co-founders Kathleen & Arthur Brietman, on Tezos and token sales

The first few weeks of 2017 bombarded us with articles predicting the future of FinTech and financial services. Chris Skinner, our Non-Executive Director at 11:FS, analysed them all and identified the top 11 trends that the leading banking and FinTech experts agree we should be following now.

5min read
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Wealth management

Why it’s good to be an SME

If you are an SME, the chances are you have been seriously neglected by your bank. Your accounting software or Excel spreadsheets are probably your only go to points to understand the state of your business. Your invoice management is likely to be scatty at best, and cash flow optimization is probably not something available in a few clicks. Oh, and it probably took you a couple weeks to actually apply and get your bank account.

5min read
Article
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Banking

Digital Transformation: The Great Lie - Part 1. The 3 steps of Digital Transformation

A three-part series by 11:FS Non-Executive Director, Lisa Gansky Last week Lisa discussed how becoming truly digital requires a leap of faith, to boldly go where no one else has yet gone, even if it seems crazy at the time, and to ignore basic human instinct asking how? where? how long? how far? She outlined the three steps on the journey: The Digital Makeover – ask never ending questions if you want to evolve The Joy of Decoupling – refashioning process and perspective Is That Even Legal? – Innovation that completely redefines norms Read part 1 in full here

5min read
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Interviews

Jonathan Larsen - CIO at Ping An - on their $1bn global fintech fund

65 million years ago, gigantic monster roamed the same places where today Starbucks and Costa Coffees are. Having dragged themselves out of the primordial goo and evolved themselves to the top of the food chain, the Dinosaurs were oversized in their appetites, attitudes and on top of the world. What can the monsters of today learn from the monsters of the past to avoid the extinction events that wiped out the dinosaurs? Let us explore, with Jurassic Park puns and quotes aplenty… hold on to your butts.

5min read
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Culture

How will Financial Services operating systems and structures look in the future?

In the first of a new series we’re talking to our brilliant 11s to get to know them a little bit more. From the consultants building new digital propositions and the research team using cultural insights to inform them, through to the engineers bringing those services to market, the operations team that keeps the lights on, and everyone else in between.

5min read
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Banks + FinTechs = Powerful new customer journeys

The talk of disruption of banking by fintech companies has quelled a little recently as realisation sets in as to just how difficult that actually is. The talk now is of partnerships between the two that mutually benefit both parties. We have not really seen many partnerships in the true sense between fintech and the old banks yet, they are still using fintechs in traditional vendor relationships.

5min read
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Blockchain

Introducing Blockchain Insider!

As you may have noticed I’ve been doing a lot of teasing around this for the last few months. Well today...right now...is the grand reveal as we celebrate the public launch of our 11:FS values.

5min read
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One year

11:FS report card: a round up of a fantastic first year

I used to hate when my parents came into high school for the annual speech from my teachers that I should be trying a lot harder. Unlike my report cards at school, I think the 11:FS end of year report would read pretty damn well as every single person that has worked for 11:FS couldn’t have done more to make it a success over the last year.

5min read
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Culture

What do we want banking to look like in 2020?

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski analyses Chime's recent outages and challengers' reliance on third-party processors.

5min read
Article
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Data

Why startups often get CRM wrong

A guest post by Jessica Holzbach, Head of Customer Relations at Penta CRM is often misconstrued or just written off as email marketing. As such, startups often forget to factor in true customer retention management into their marketing strategies, until they have too many customers that their current methods are not scalable.

5min read
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Blockchain

Should I buy cryptocurrency? What’s going on here? Is it a bubble?

Taste your product, be big and fast, invest in your own teams and partner with Snoop Dogg. Chief Commercial Officer of Klarna, Michael Rouse has more than a few nuggets of wisdom to share.

5min read
Article
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Banking

The Race is On: How 3 Challenger Banks Plan to Win Customers (and Make Money)

This post appeared first in The Times and Raconteur in the UK in June 2016. Until the financial crisis banks had enjoyed decades of growth unencumbered by the disruption seen in the newspaper, telecommunications and music industries. During the good years banks’ profits soared and, while they embraced customer-facing internet and mobile apps, the foundations, processes and technology on which banks are built, despite billions spent on technology, would look familiar to those who worked there in the 1970s. UK banks now face the perfect storm of significant technological advancements plus a regulator and government that want to foster innovation, and an ever-growing disillusionment of banking customers to banks’ offerings.

5min read
202
podcast
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Fintech Insider

202 Interview: Ross Dalzell

Simon sits down with Ross Dalzell, Head of Business Banking Product and Propositions at Barclays Bank to discuss the future of fintech, the SME market, and how open banking is set to transform the financial landscape.

21min listen
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Blockchain Insider

41. Twitter Blocks Bitcoin, Monero Splits Opinion & is Ripple a Security

Simon and Colin pick out the latest in blockchain news. Looking at what’s happening to Bitcoin’s twitter turkey, is Ripple a security, and Soros surging into cryptocurrency. We also have an interview with Tim Swanson, George Wolfson, and John Collins when Colin met them at the Deconomy conference.

1h10 listen
201
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Fintech Insider

201 Insights Live: Breaking into Fintech

We’re live at Cass Business School Finance Conference with a panel of movers and shakers in the fintech world. Our host Ross Gallagher is joined by a panel well versed in how to break into and excel in the fintech space. What skills you need, when you need to apply them and what the next generation of fintech talent needs to know.

39min listen
200
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Fintech Insider

200. 11:FS Turns TWO! Company culture, consultancy, and cupcakes

It’s our Second Birthday and we’ve hit 200 episodes! To celebrate this brilliant occasion and totally planned event we’ve got something a little bit different for you. Bringing you the very best in 11:FS talent we have a panel made up of the least camera shy of our staff members. Hosts Simon, Jason, and David are joined by an allstar group of 11:FS staff including: Ross Methven, Co-founder and Research Lead Ross Gallagher - Principal Consultant Jeff Tijssen, Head of Consultancy Ollie Judge, Head of Media Laura Watkins, Head of Content Creation Sophie Theen, HR & Talent Sadly Sam Maule couldn’t make it to London for the show but we have an interview with him to outline the challenges of consulting and making a startup work in the USA.

59min listen
199
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Fintech Insider

199. Insights: HL Techover

This episode is a very special Takeover from Hargreaves Lansdown’s brand new tech office in Warsaw! Ross and Pete are head up this "techover" joined by some of the company’s top people: Chris Hill, CEO; David Davies, CIO; Chris Worle, Director of Digital Marketing and Michael Glowinski, HL Tech General Manager. You can find us on Twitter @FintechInsiders or @11FSTeam or find us on Facebook, YouTube and Instagram or drop us a line podcasts@11fs.com

1h04 listen
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Blockchain Insider

40. Dodgy Words from Binance, Vitalik Buterin Savages Faketoshi and Bluezelle's CEO Pavel Bains

Simon and Sara hash out the latest in blockchain news. Whether it’s dodgy words coming from binance or Buterin’s incredible take down of a supposed Satoshi, they’re examining what’s going on in the crypto space and what it means.

48min listen
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Insurtech Insider

Insurtech Insider Episode 12: London Market Disruption

On today’s episode, Sarah and Nigel are joined by a cavalcade of insurtech insiders to give you the very best in insurtech roundtable discussion. Will Thorne, Innovation Leader at The Channel Syndicate, Oliver Ralph, Insurance Correspondent at The Financial Times, Bernadine Bröcker Wieder, Co-Founder & CEO, Vastari and Alex Hearn, Managing Director at Slipcase.

39min listen
198
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Fintech Insider

198. Insights: HMT's International Fintech Conference

We are recording at the International Fintech Conference in London! Simon interviews a bevy of fintech experts for their insights into the next year: - David Duffy, CEO, CYBG and recently named Fintech Envoy to England. - Eileen Burbidge, HM Treasury’s Special Envoy for FinTech and Partner at Passion Capital - Al Lukies CBE, Motive Partners; PM’s FinTech Envoy - Nikhil Rahti CEO, London Stock Exchange Group - Adrienne Harris, Chief Business Development Officer and General Counsel of States Title, Inc. - Imran Gulamhuseinwala, Global Head of FinTech, EY - John Glen MP and Economic Secretary to the Treasury

48min listen
197
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Fintech Insider

197. News: Clickbait

In this episode Laura Watkins and David Brear take a look at the last week’s top stories, alongside Jeff Tijssen, Monzo’s Leah Templeman and Bud’s Ed Masleveckas.

59min listen
196
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Fintech Insider

196. Insights: Wealth Tech 2018

Recording live at Blackrock’s WealthTech 2018 at Code Node, London we bring you an interview with Blackrock's Stephen Cohen on why wealth finance and tech are going to come together in the near future. We also have a roundtable with practical insight into buzzwords, acronyms, gamechangers, emerging tech and the death of spreadsheets. And to cap things off we have another interview this time with Eileen Burbidge, Partner at Passional Capital, on the major trends of the moment and where wealth sits within that. Hosted as ever by the inimitable Simon Taylor.

57min listen
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Blockchain Insider

39. Coinbase Goes ERC-20, Bitcoin’s Lightning Lift Off and Coinfloor’s Obi Nwosu

On today’s episode Sara Feenan takes point as host while Colin Platt beams in from a faraway French field. Joined by Anthony Macey, the trio discuss Blockchain’s once in a generation opportunity status, Securities, G20 and more! We also bring you an interview with the brilliant Obi Nwosu of Coinfloor.

1h06 listen
195
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Fintech Insider

195. Interviews, IFGS 2018: Alipay, Onfido, InvestHK and More

This show’s slightly different from normal. We recently attended the Innovate Finance Global Summit and had the pleasure of interviewing a veritable host of fintech movers and shakers which we have condensed into one easy listening podcast. It’s your fintech multivitamin for the day.

51min listen
194
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Fintech Insider

194. News: Peter the Leopard

Helene Panzarino, Monty Munford, and Ryan Garner, join hosts Ross and Simon to discuss this week's top fintech and banking stories!

1h09 listen
193
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Fintech Insider

193. Interview: Chris Skinner, Author - Digital Human

Jason and David speak to Chris Skinner about his new book, Digital Human, following up on his bestseller Digital Bank and its sequel ValueWeb.

30min listen
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Blockchain Insider

38. LIVE: Lightning Strikes Bitcoin and Binance Gets Its DEX on

On today's episode, we are live in front of our very first live audience from Vlerik Business School as Simon, Colin, and Jason are joined by Sara Feenan and Richard Crook to discuss crypto lightning, clueless investors and more! We've also got a great interview with Preston Byrne who can't quite believe where we are.

1h10 listen
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Minimum Lovable Brand | 11:FS Explores

5min watch
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Fintech Marketing Podcast Season 2 Preview

Fintech Marketing Podcast Season 2: Coming soon

4min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen