Getting tech right in banks is hard. We get this because our experts have worked in some of the biggest financial services institutions and experienced how things can be done differently. In this article, we’ll share some of the insights that we’ve learnt along the way.
Mortgages and ancient sex positions aren’t two things you’d usually put together (or want to read about at the same time, for that matter). But digital mortgage broker Habito has ripped up the rulebook and created a Mortgage Kamasutra book in its place. And we can’t help but respect them for it.
Around the globe, millions are feeling the pinch as the cost-of-living crisis continues. The biggest fall in living standards since records began is forecast in the UK, while inflation rates are starting to cool after a tumultuous year across the pond.
60% of time spent on the internet in China is on WeChat. For young people, this is their primary gateway to financial services. In fact, in China, more transactions now occur, by volume, through non-banks than through banks. James Lloyd, Asia-Pacific FinTech Leader at EY, talks to us about how tech companies like WeChat are filling market gaps left by the banks.
One of the phrases you often encounter when reading things about mental health is "It's OK to not be OK." Whilst I get the sentiment, as someone who has been there, it really isn't OK. It sucks.
We all employ a user-centred design (UCD) approach to inform what products we build and how they should work, but all that customer insight gives us one oft-overlooked learning: the actual language customers use to speak about their problems.
Did you know that when they’re not dishing up masterly analysis, everyone’s favourite web3 wizards - 11:FS Global Strategy Director, Crypto Mauricio Magaldi and Visa Head of Crypto Cuy Sheffield - like to dabble in a spot of divination? I know, right?!
As I sit here trying to write something strictly about fintech, there’s only one thing on my mind: how important it is to have an employer that truly values pregnant employees.
Tottenham Hotspur are completely cashless (and trophyless) at their new stadium. Lionel Messi has launched the ‘Messiverse’ in partnership with blockchain platform Ethernity. Manchester City and Laybuy have teamed up to offer a Buy Now Pay Later (BNPL) service to fans. And that’s just the tip of the iceberg.
We’ve recently made an amazing hire at 11:FS to be our new Chief of Staff, in the digital era that’s huge news and here’s why.
Despite the global economic climate, a lot of banks and fintechs have dipped their toes into the crypto waters in recent months.
You don’t have to spend much time in retail banking before you come across legacy systems - a catch-all term often used to explain why banks are so slow and unresponsive.
I recently heard someone suggest that ‘insurance is just like gambling.’ Bit of a stretch, but I could see their point. Both are fundamentally risk-based, and it raised an interesting question - do you ever really ‘win’ in insurance?
A couple of weeks ago I went into an overpriced London salad shop for lunch. Before I could part with my hard-earned money for some wilted spinach and avocado, the connection on the iPad I was ordering on went down.
When launching a new product or improving an existing one, it's tempting for product teams to look at competitors as a starting point. But if the goal is to launch a proposition that truly solves your customers' problems, do you even need to look at your competitors in the first place?

On today's episode, David and Nigel were joined by Hiscox's Gareth Wharton and Zurich's Thomas Clayton. We also bring you an awesome interview with the CEO of Lemonade, Daniel Schreiber!

Alexandra Cheung and Charlie Wood join David, Jason and Ross to tackle the week's biggest stories in banking and fintech!

Simon Taylor speaks to Aneesh Varma, CEO and founder of Aire.

On today's episode, Simon and Colin talk about Binance bounties, Traceable Bitcoin and much more! We also bring you an interview with the wonderful Sandra Ro! Her insights were excellent as always.

For International Women's Day, Producer Laura and Sarah Kocianski co-host the news show alongside special guests, Caroline Plumb, CEO of Fluidly, Klarna's Laurel Wolfe and 11:FS' own Veronique Constans.

After celebrating International Women's Day, we bring you a plethora of interviews with leading women in Fintech! We bring you interviews with: -Rachel Kent - Head of Global Financial Institutions Sector, Hogan Lovells -Wendy Jephson - Co-founder & Chief Behavioural Specialist, Nasdaq Sybenetix -Sophie Bialaszewski - Head of Innovation, Lloyds Banking Group -Min Teo - VP of Operations, Yoyo Wallet -Adizah Tejani - Director of Marketing, Token, Inc

Today, Coinbase has got them self in some trouble after allegations that their staff may or may not have 'taken advantage' of Bitcoin Cash being launched on their platform, Mark Carney warns that crypto-assets must face similar regulatory scrutiny as financial markets and UK Shadow Home Secretary Dianne Abbott calls Bitcoin a Ponzi scheme? We also bring you a great interview with non other than Ethereum and Consesys founder Joe Lubin!

On today's episode we were joined by a plethora of insurance wizards to discuss Connected homes. Zurich head of market management Arslan Hannani, Cocoon co-founder Colin Richardson, PolicyCastle co-founder Kristian Feldborg and Fing head of business development Patrizia Cozzoli. How are IOT and data going to change a fragmented retail market with regards to insurance?

In this week's news show we had representation from both sides of the Atlantic as Nina Mohanty, Doug Bobenhouse and Valentina Kristensen joined new host Ross Gallagher in his first rodeo in the hosting seat, and Simon Taylor to discuss the week's biggest stories.

Today we bring you an interview with CEO of BrainTribe Stefan Ebner. BrainTribe aim to create the open source operating system for data, enabling a world of data democracy and mass innovation.

This week we had great news from both sides of the Atlantic, lots of team ups and partnerships plus some of the sillier crypto stories we've seen Taking on all of this along side host Simon Taylor were Megan Caywood, Chief Platform Officer at Starling; Edward Berks - Director of Banking, Fintech & Ecosystem at Xero, and our very own Ross Gallagher, Principal Consultant in our 11:FS Research Team.

In this episode Simon Taylor chairs a round table discussion on financial inclusion, based around Tech City UK's Fintech For All competition, and he's joined by the winner, event sponsors and event organisers.

Simon and Colin discuss the Whitehouse holding off on Bitcoin regulation, Ellen Degeneres explaining Bitcoin, Telegram's ICO money and much, much more. We also bring you an interview with Patrick Berarducci and Matt Corva from Consensys about Brooklyn Project.

In this very special show, we let our sister podcast Blockchain Insider takeover the mics, as Simon Taylor leads a roundtable focusing on blockchain and insurance and the different opportunities and ways of thinking that can be tapped into using smart contracts and DLT, while co-host Colin G Platt interviews Stephan Karpischek, Co-founder of Etherisc, who are building decentralized insurance applications.

In this episode, we bring you our fourth After Dark special, recorded in front of a live audience as Jason and Simon are joined by Niall Cameron, Ross Gallagher, Sarah Kocianski and Valentina Kristensen to discuss the week's biggest and silliest stories.
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

Fintech Marketing Podcast Season 2: Coming soon

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

