Global

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Insurance

Why should insurance companies care about their UX/UI design?

The insurance industry is a tricky beast. With the sector picking up pace in the race to become truly digital, businesses face the challenge of maintaining trust while overhauling how their service is delivered.

3min read
Article
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Design

Design drill down #6 | Making the leap from AI to humanity

Designers can all too easily think design is at the centre of the universe. Perhaps sometimes it can be a self-indulgent activity where it's no longer design for people, but for other designers. Maybe it’s good to have a reality check. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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Unfiltered

Would you rather be a fintech Super App or a bank?

Every time I see a fintech announce they are applying for a charter, I wonder ‘do you really want to be a bank?’ This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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DAO

Seriously, what is DAO?

There is huge growth projected for digital financial services in Southeast Asia but up to 50% of the population are unbanked and will therefore remain excluded from this explosion.

3min read
Article
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Product

How to drive business value with design principles

There’s no place like home. There’s no place like home. How many times do we need to click our heels together before buying a home becomes a reality?

3min read
Article
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Engineering

What we’ve learned from 4 years of building fintechs

Four years doesn’t sound like much but in the rapidly changing world of fintech it feels like forever. It’s hard to say for sure when the phenomenon started.

3min read
Article
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Business model innovation

Inspiring business model innovation in banking

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. Following on from a great response last week we’re going to be doing another close look at the most interesting story of the week’s show. Again you can let us know in the comments below or at our community site, Fintech Insider News. Fintech Insider hosts Sarah and Ross sit down with Daniel Hegarty, CEO and Co-Founder of Habito, and Nina Mohanty, Business Development at Bud to discuss the news, including what might just be the next stage of online shopping.

3min read
Article
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Software

Why we partnered with Google

So. We’ve partnered with Google. Hasn’t everyone? Well, for us this is more than a press release. Sure, 11:FS Foundry is already hosted on Google Cloud Platform (GCP). But let's look at why we wanted to partner more deeply.

3min read
Article
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Payments

What next for the BNPL phenomenon?

Buy Now Pay Later (BNPL) has been taking the world by storm.

3min read
Article
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Product design

How to create culturally relevant brands through a community-led approach

At a recent Halloween Fintech Insiders After Dark event, the audience was asked to hold up their challenger bank cards. About 75% of the 200 person audience help up a challenger bank card (despite much of the audience having incumbent bank email addresses). Monzo, Starling, Curve, and Soldo were all represented. One particularly enthusiastic attendee even came dressed as a Monzo card. Sure, the podcast is called Fintech Insider so you could call it a skewed sample, but still.

4min read
Article
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Product management

Don't get lost, renew your roadmap

Opening an easter egg always has that moment of delight. As a child, you’re giddy with excitement as cardboard gives way to plastic which gives way to foil-wrapped chocolate. But as you get older and wiser that delight starts to fade.

4min read
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Design

Why superstitions are important for financial services

We’re all aware of superstitions. Some of us a little more than others. Like digital finances, they don’t physically exist - but they’re far from a joke. Here are just a few of the reasons why FS companies should start brushing up on them. This article was written by Darja König - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

2min read
Article
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Microservices

Why it's time to take microservices to the next level

If you’ve ever worked with engineers, you’ll have heard them talk about microservices. A few years ago, you might’ve been left with the impression that they were ‘The Answer’ - the thing that would solve all your problems.

3min read
Article
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NFT

WTF is an NFT?

By now we’ve surely all heard of NFTs. Seemingly overnight they’ve grown from a niche internet phenomenon to a household buzzword with everyone from Gary Vaynerchuk, Tim Berners Lee, Banksy and even Lionel Messi having a piece of the pie.

3min read
Article
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Insurtech

Celebrating 100 episodes of Insurtech Insider

It feels more than a little bewildering to be reflecting on 100 episodes of Insurtech Insider. In that time, we’ve seen insurtech go from being a concept to an actual (big!) thing.

3min read
199
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Fintech Insider

199. Insights: HL Techover

This episode is a very special Takeover from Hargreaves Lansdown’s brand new tech office in Warsaw! Ross and Pete are head up this "techover" joined by some of the company’s top people: Chris Hill, CEO; David Davies, CIO; Chris Worle, Director of Digital Marketing and Michael Glowinski, HL Tech General Manager. You can find us on Twitter @FintechInsiders or @11FSTeam or find us on Facebook, YouTube and Instagram or drop us a line podcasts@11fs.com

1h04 listen
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Blockchain Insider

40. Dodgy Words from Binance, Vitalik Buterin Savages Faketoshi and Bluezelle's CEO Pavel Bains

Simon and Sara hash out the latest in blockchain news. Whether it’s dodgy words coming from binance or Buterin’s incredible take down of a supposed Satoshi, they’re examining what’s going on in the crypto space and what it means.

48min listen
12
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Insurtech Insider

Insurtech Insider Episode 12: London Market Disruption

On today’s episode, Sarah and Nigel are joined by a cavalcade of insurtech insiders to give you the very best in insurtech roundtable discussion. Will Thorne, Innovation Leader at The Channel Syndicate, Oliver Ralph, Insurance Correspondent at The Financial Times, Bernadine Bröcker Wieder, Co-Founder & CEO, Vastari and Alex Hearn, Managing Director at Slipcase.

39min listen
198
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Fintech Insider

198. Insights: HMT's International Fintech Conference

We are recording at the International Fintech Conference in London! Simon interviews a bevy of fintech experts for their insights into the next year: - David Duffy, CEO, CYBG and recently named Fintech Envoy to England. - Eileen Burbidge, HM Treasury’s Special Envoy for FinTech and Partner at Passion Capital - Al Lukies CBE, Motive Partners; PM’s FinTech Envoy - Nikhil Rahti CEO, London Stock Exchange Group - Adrienne Harris, Chief Business Development Officer and General Counsel of States Title, Inc. - Imran Gulamhuseinwala, Global Head of FinTech, EY - John Glen MP and Economic Secretary to the Treasury

48min listen
197
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Fintech Insider

197. News: Clickbait

In this episode Laura Watkins and David Brear take a look at the last week’s top stories, alongside Jeff Tijssen, Monzo’s Leah Templeman and Bud’s Ed Masleveckas.

59min listen
196
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Fintech Insider

196. Insights: Wealth Tech 2018

Recording live at Blackrock’s WealthTech 2018 at Code Node, London we bring you an interview with Blackrock's Stephen Cohen on why wealth finance and tech are going to come together in the near future. We also have a roundtable with practical insight into buzzwords, acronyms, gamechangers, emerging tech and the death of spreadsheets. And to cap things off we have another interview this time with Eileen Burbidge, Partner at Passional Capital, on the major trends of the moment and where wealth sits within that. Hosted as ever by the inimitable Simon Taylor.

57min listen
39
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Blockchain Insider

39. Coinbase Goes ERC-20, Bitcoin’s Lightning Lift Off and Coinfloor’s Obi Nwosu

On today’s episode Sara Feenan takes point as host while Colin Platt beams in from a faraway French field. Joined by Anthony Macey, the trio discuss Blockchain’s once in a generation opportunity status, Securities, G20 and more! We also bring you an interview with the brilliant Obi Nwosu of Coinfloor.

1h06 listen
195
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Fintech Insider

195. Interviews, IFGS 2018: Alipay, Onfido, InvestHK and More

This show’s slightly different from normal. We recently attended the Innovate Finance Global Summit and had the pleasure of interviewing a veritable host of fintech movers and shakers which we have condensed into one easy listening podcast. It’s your fintech multivitamin for the day.

51min listen
194
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Fintech Insider

194. News: Peter the Leopard

Helene Panzarino, Monty Munford, and Ryan Garner, join hosts Ross and Simon to discuss this week's top fintech and banking stories!

1h09 listen
193
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Fintech Insider

193. Interview: Chris Skinner, Author - Digital Human

Jason and David speak to Chris Skinner about his new book, Digital Human, following up on his bestseller Digital Bank and its sequel ValueWeb.

30min listen
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Blockchain Insider

38. LIVE: Lightning Strikes Bitcoin and Binance Gets Its DEX on

On today's episode, we are live in front of our very first live audience from Vlerik Business School as Simon, Colin, and Jason are joined by Sara Feenan and Richard Crook to discuss crypto lightning, clueless investors and more! We've also got a great interview with Preston Byrne who can't quite believe where we are.

1h10 listen
11
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Insurtech Insider

InsurTech Insider Episode 11: Cyber Insurance + Lemonade CEO interview

On today's episode, David and Nigel were joined by Hiscox's Gareth Wharton and Zurich's Thomas Clayton. We also bring you an awesome interview with the CEO of Lemonade, Daniel Schreiber!

55min listen
192
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Fintech Insider

192. News: Everyone and their grandmother is buying into it

Alexandra Cheung and Charlie Wood join David, Jason and Ross to tackle the week's biggest stories in banking and fintech!

1h07 listen
191
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Fintech Insider

191. Interview: Aneesh Varma, CEO - Aire

Simon Taylor speaks to Aneesh Varma, CEO and founder of Aire.

27min listen
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Blockchain Insider

37. Sandra Ro, Women in Blockchain and Tracking Crypto Crime

On today's episode, Simon and Colin talk about Binance bounties, Traceable Bitcoin and much more! We also bring you an interview with the wonderful Sandra Ro! Her insights were excellent as always.

1h listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen