Global

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11:FS Pulse

Why is competitor research so important?

I think I speak for a lot of people when I say - homework is crap. Evenings after school are for watching Takeshi’s Castle, not studying Pythagoras’ theorem.

3min read
Article
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BNPL

Has fintech made us more resilient or vulnerable to economic shocks?

As part of the editorial process for Fintech Insider we review a lot of stories and see how media outlets report on challenger banks. Some recent pieces had the distinct feel of unhappy incumbent bankers lobbying hard to change the narrative.

4min read
Article
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Design

Making inclusive design more inclusive

You may have heard of Marcus, it’s been kind of a big deal. But why and how? We recently sat down with Boe Hartman, CTO at Marcus by Goldman Sachs, to get the inside story.

3min read
Article
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Unfiltered

Why are banks so scared of changing their tech?

Banks are having a midlife crisis. Their tech is at that stage where it’s old enough to gather regrets. Lots of them. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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How loyalty broke and why web3 can fix it

Fintechs regularly provide updates on how many customers they have. Motivations for doing so are varied — garnering headlines, proving naysayers wrong, or right, keeping investors happy and so on. More interestingly, they also have a variety of definitions of “customer” that are not always clear.

5min read
Article
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Design

5 tips for designing purpose-first propositions in 2022

I think we can all accept that clear customer insight, the right business drivers, market opportunities, etc. should inform great proposition design.

3min read
Article
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Unfiltered

Fintech VCs must do more to help the LGBTQ+ community

If there’s one region that’s been bookmarked by every 2024 predictions list in terms of innovation and investment, it’s the Middle East. And as the region emerges as a fintech hotspot, its unique commitment to Islamic finance is drawing attention.

4min read
Article
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Crypto

What does the future hold for crypto regulation?

Everyone’s got a bike these days, right? How many bikes would you admit to owning? Is your ‘multi-bike’ strategy paying off? Now ask yourself the same questions about your use of cloud.

4min read
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11:FS 3.0

3min read
Article
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BNPL

How the Buy Now Pay Later landscape is shifting

As financial services continues to ride the digital transformation wave, there is a big problem emerging: recruiting the tech talent required to achieve the scale of change needed.

3min read
Article
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Unfiltered

Ignoring composability? Everyone’s paying the price

Brexit, GDPR, robo-regulation, fintech bridges, and envoys. Those were the big topics at the Treasury’s International Fintech Conference (IFTC) this year, held at Tobacco Dock.

4min read
Article
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Mortgages

Banks: Fix your mortgage process by becoming truly digital

This article was originally published in February 2021. In light of a looming cost-of-living crisis, soaring inflation and spiralling interest rates, we feel it’s more relevant now than ever. So, after a bit of tinkering, we’ve republished it. Enjoy.

4min read
Article
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Stocks

The fintech crash isn’t over…and that’s a good thing

Markets, from the UK through to Hong Kong and the US, have become highly competitive. With more choice than ever before, how do you make your proposition stand out?

5min read
Article
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CBDCs

Is the CBDC hype legit?

2020 has seen plenty of fintech M&A - LendingClub buying Radius Bank, Intuit acquiring Credit Karma and of course with Visa buying Plaid. You might think the current crisis would reduce activity but it could create more opportunities.

3min read
Article
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Product marketing

Most people don’t know what product marketing is

One of the dirty secrets of the fintech and banking community is that everyone thinks that everyone else understands how it all works and that they’re the only one who doesn’t really get it.

4min read
51
podcast
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Blockchain Insider

51. ETH Passes Dowey Test, Ripple isn’t ready and is Bitcoin Un-Tethered?

Simon Taylor is back in the offices with the one and only Colin G Platt. It's been a while since Colin's been able to come in so we're excited to have him back on the show and breaking down all the latest blockchain news.

1h02 listen
227
podcast
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Fintech Insider

227. News: Pulse Team Takeover

Sarah and Ross are back behind the mic bringing you the latest and greatest in fintech news. Today they're joined by guests and 11:FS colleagues, Pulse Analyst James Safford, and Product Designer Lisa Matzi.

45min listen
50
podcast
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Blockchain Insider

50. Amber Baldet Goes Over Clovyr, EOS Launch Woes, And Ripple Gets Sued Again

Simon Taylor is joined by the one and only Amber Baldet to discuss the latest blockchain news.

57min listen
17
podcast
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Insurtech Insider

Insurtech Insider Episode 17: Fraud Prevention

On the latest episode of Insurtech Insider, Sarah and Nigel are joined by insurtech experts to give you the very latest in fraud prevention in insurance. Joining our hosts are George Herber, Business Development Manager at Friss, David Hartley, Director of Fraud and Financial Crime Practice at SAS Global and Greg Brown, Partner at Oxbow Partners.

41min listen
224
podcast
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Fintech Insider

224. Insights: SMB Banking... Are you being (under)served?

In this episode Sarah Kocianski uncovers the murky and difficult world of SMB Banking, focusing on three specific pain points: Getting an account, getting a loan and making and receiving payments.

30min listen
223
podcast
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Fintech Insider

223. News: More Popular than Beyoncé

Jason Bates and David Brear are back together after what seems like an eternity! They're joined by the wonderful Caroline Plumb as well as debutants Ryan Edwards-Pritchard from Funding options and Kirsty Grant from Seedrs. We also bring you an awesome snippet with CEO of Rooster Money Will Carmichael!

49min listen
222
podcast
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Fintech Insider

222. Fintech Insider Insights: Gimme Some Credit

Do you know your credit score? What makes your credit better or worse? Join Ross and Ollie as they explore the dark murky world of credit scoring.

27min listen
48
podcast
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Blockchain Insider

48. Tokenising the World, Bitcoin Price Probe and EOS Security Issues

On today's show Simon Taylor's back in town joined by Co-host Sara Feenan and wonderful guest Teana Baker-Taylor (no relation of course) to bring you this week's hottest blockchain and crypto news.

45min listen
16
podcast
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Insurtech Insider

InsurTech Insider: Episode 16. Pet insurance

David's back and he joins Sarah and special guest Oke Eleazu to discuss all things pet insurance as well as some of the top insurance news.

44min listen
221
podcast
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Fintech Insider

221. Fintech Insider: Live at TCF2018

David, Simon and Sarah lead a bevvy of insightful guests through a jam-packed, fast paced live show from Temenos' TCF2018 event in Dublin.

39min listen
220
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Fintech Insider

220. Fintech Insider Insights: Dirty Data

On the day GDPR becomes law, we bring you a story about data. Who has it? What do they do with it? Are we being listened to? Find out how GDPR will affect all our lives..

40min listen
47
podcast
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Blockchain Insider

47. Circle the Bitcoin Unicorn with R3 CTO Richard Brown

Colin G. Platt and Pete Townsend are joined by Richard Brown, from our Lead Sponsor, R3.

49min listen
219
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Fintech Insider

219. Digital Asset Management

In a special episode of Fintech Insider, Pete Townsend entered the funds industry for two days at two events and hosted two separate panels.

51min listen
218
podcast
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Fintech Insider

218. News: From Loot To Hoot

In this week's episode, Laura Watkins, Sarah Kocianski, and David M. Brear are joined by Charlie Wood from Capco and Simon Vans-Colina from Monzo.

1h03 listen
217
podcast
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Fintech Insider

217. Interview: Frederic Nze, Oakam

Sarah sits down with Frederick Nze to discuss what makes Oakam different from other lending services.

33min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen