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Financial services needs to start speaking to the female customer
There’s a lot of positivity, creativity and excitement within game developer communities. People are flocking to games for entertainment and there have never been more tools to create them.
With good product design, impatience is a virtue
Working with agencies can sometimes feel like you spend weeks or even months covering ground that you already know before you start seeing value.
How have insurance products changed in the last few years?
If you’re building a fintech or adding financial services to an existing platform, there’s no doubt that the concept of embedded finance with white-label solutions has passed you by.
Our top 3 tips for designing winning propositions in 2022
Everything that made senior bankers successful is what makes them less able to thrive in the digital economy.
Most people in FS don't understand how it all fits together
James Safford is a name you might not be familiar with from the 11:FS team. He’s starred in a couple of our shows with brilliant insights on what’s going on in the fintech space. James is a Market Research Analyst working on the 11:FS Pulse platform delivering insights into customer journeys globally. I took a moment to sit down with James and talk to him about how things differ working in fintech compared to publishing, and why he moved into the space after deciding against a lifelong dream.
Why did a crypto exchange pay $700m to have their name on a building?
This past weekend an estimated 177m people tuned in as Matthew Stafford’s (strong surname BTW) LA Rams defeated the Cincinnati Bengals at Super Bowl LVII.
A snapshot of diversity and inclusion at 11:FS in 2021
Continuous improvement is a huge focus at 11:FS. We’re always looking for the 1% improvements and 10x ideas (and everything in between) that will drive us forwards.
Designers are not the centre of the universe
The 11:FS research team recently finalised the first part of a major piece of work examining the services available to US Small to Medium-sized businesses. Here’s some of what we discovered.
The 5 biggest UX challenges for fintechs in 2022
Providing the best service to have the largest market share. That’s what banks want to be and want to have. And for a very long time they did.
Why a social media platform will win the digital wallet war
The killer digital wallet will not come from a fintech company - it will come from a social media platform. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
What’s making headlines in insurtech?
2022 is well underway and if you’re still wishing people a Happy New Year, it’s time to stop living in the past.
The 2022 design trends that will make a mark on financial services
As we begin 2022, we’re looking forward to seeing some innovative solutions in the fintech space, but there will be roadblocks along the way.
The state of financial services in the creator economy
I had the pleasure of interviewing Rob Frohwein, the CEO and co-founder of Kabbage, for the 11:FS Connection Interrupted podcast. Rob has plenty of stories to fall back on when discussing how his co-founders and he were able to start a company in the midst of the 2008 financial crash (great timing by the way Rob). They were able to successfully implement their concept of providing funding to small businesses and consumers online. As of the beginning of 2018 Kabbage has served 125k customers and made over $3.5 billion in loans.
Defining your tech debt is the first step to escaping it
In this special guest blog, Deniz Güven, CEO and Executive Director, Virtual Bank by Standard Chartered, discusses innovation in Hong Kong and the development of a Brave New Bank.
Our insurtech predictions for 2022
The UK is in the grip of a mental health crisis. Twin pillars of Covid and a cost-of-living crisis have pushed our collective anxiety to dizzying levels. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
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179. Interview: Scott O'Malia, CEO, ISDA
In this episode, Simon Taylor speaks to Scott O'Malia, CEO of ISDA, the International Swaps and Derivatives Association
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178. News: Always look on the bright side...
In this week's episode, Jason, Simon and David are joined by 11:FS Research team's Ross Gallagher, Capco's Charlie Wood and Fluidly CEO Caroline Plumb.
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177. Insights: Financial Services & Mental Health
Yesterday (1st February) was Time to Talk Day, a day dedicated to mental health awareness, and opening up the conversation around it in the aim of removing the stigma. In conjunction with this, Simon Taylor chaired a panel discussing Financial Services and Mental Health with James Routledge form Mental Health foundation Sanctus, and finance experts, Jo Ann Barefoot, Nick Cook and Ghela Boskovitch.
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176. State of the Union 5
Sam Maule is joined by Kabbage co-founder Kathryn Petralia, payments guru Ginger Schmeltzer and Worldplay's VC of innovation Joe Kleinwaechter to discuss Atlanta's Fintech scene and payments!
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175. News: The War For Talent
Simon Taylor, David M. Brear and Jason Bates are joined by The Economist banking editor Patrick Lane & Innovate Finance's very own Sophie Winwood to discuss the war for talent between the Fintech and Banking worlds.
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174. Interview. Derek Corcoran - Chief Experience Officer, Avoka
Founded 15 years ago, Avoka offer banks and financial companies customer-centric digital transformation through various acquisition products. Derek talks us through the business, his unique job title and how Avoka are working with legacy core banking systems to transform customer experience.
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30. Bitcoin Falls, Whales Rise and an Interview With bitFlyer CEO
After the fallout from the crypto bloodbath last week, Simon and Colin discuss how regulators continue to monitor these monumental price spikes and subsequent dumps. We also bring you interviews with bitFlyer's CEO and founder Yuzo Kano and COO Andy Bryant
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173. Investing's Future - a Platform for Your Future Wealth?
Simon Taylor was joined by a superstar panel including 11:FS Asset Management lead Pete Townsend, Scalable Capital CEO Adam French, Nutmeg CIO Shaun Port and Calastone CCO Jon Willis as they discussed investment for future generations.
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7: Are Autonomous Vehicles Driving the Future of Insurance?
Today our wonderful guest host Sarah Kocianski leads us into a great discussion all about autonomous vehicles and changing insurance models.
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29. Kraken on With Crypto After the Market Bloodbath
Simon Taylor and Colin G Platt discuss the crypto bloodbath we're currently witnessing, Kraken returning as well as bringing you interviews with two Ryan's, Blockstack founder Ryan Shea and the Two Bit Idiot & international man of mystery himself Ryan Selkis.
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170. Understanding Wealth: the Best Asset of Asset Managers
Simon Taylor is joined by Pete Townsend, Chris Mills and Zeynep Meric-Smith to discuss where asset management is heading for in 2018.
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169. FCA Crashes the BYOD Party
In this episode David and Jason were joined by colleagues Pete Townsend and Ross Gallagher (making his Fintech Insider debut), from our Pulse and Research Team, to tackle the latest news from the last week, alongside regular guests Sarah Kocianski and Charlie Wood. Regulatory based news unsurprisingly steals the limelight, however we also bring you that outrageous Kodak stock rise as well as and an interview with Claudia Bate- Author of "The Fads, The Fears and The Future" where overhyped trends and technologies are discussed.
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28. Where now for Ripple? & Blockchain gets all Zuck'ed up
Simon Taylor and Colin G Platt discuss Ripple's monumental rise, Bitconnect and an interview with Ville Sointu from Nordea.
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167. Insights: A Wealth of Disruption - How Wealth Management is Changing
Simon Taylor heads up an insights show focusing on wealth management, what it is and how it differs from asset management. He is joined by special guests Joe Parkin, Gemma Godfrey, Phil Smith, Olivia Vinden & Gareth Johnson.
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166. News: 'Tis the Season for Open Banking
We kick off 2018 with an all 11:FS cast as Simon Taylor, David M. Brear, Andra Sonea & Benedict Shegog discuss this weeks top news including upcoming regulation and the impact of open banking.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
11:FS Explores: Legacy banking systems ft. David M. Brear
David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
