
How many times have you looked at a job posting only to see the mention of free fruit? Sure it’s nice to have free food, but what purpose does it serve and does it have anything to do with employee wellbeing?

The fourth episode of our brand-new video series, Decoding: Banking as a Service, is here! If you missed it (or any of the others) catch up here. Here’s a rundown of this episode if you prefer reading to watching 📖

Behavioural design is the process of using psychological insights into how people think and act irrationally, to design better products and services. Sounds good, right? But…er… what does that actually look like?

Businesses are slowly awakening to the idea that it's time to consider new sources of growth when it comes to securing their futures. They’ve realised that, sometimes, designing the most engaging customer value propositions requires leaning on the brand strength of other players outside of your domain.

Buy Now Pay Later (BNPL) is one of the hottest trends in fintech. The concept of 0% finance has been around for decades, but it’s caught fire in the last 3 years with new market entrants like Affirm, Afterpay and Klarna transforming how this works for consumers in an e-commerce setting. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

While FinTech folk salivate – and the big banks bloviate – about PSD2 and the open banking reforms coming our way in 2018, we wondered whether those outside of this bubble will actually notice? What does PSD2 actually mean for customers?

A Black-owned bank is defined as one in which at least 50% of voting shares are owned by African-Americans. They’re a dwindling force in the States today.

Throughout history, humans have found direction from statements of intent that suggest 'better' ways of living.

The first episode of our brand-new video series, Decoding: Banking as a Service, is live! If you missed it, catch up here. Here’s a rundown of the episode if you prefer reading to watching 📖

Nothing’s worse than not having any options, but having too many can be just as bad.

We now live in a world where almost anyone can build and launch innovative, regulated financial products as easily as they can create a Shopify page - that’s the magic of Banking as a Service (BaaS).

As 11:FS wraps up its 5th year in business, we can’t help but think about what the next 5 will look like. And our ambitions are big. It’s only just on the right side of scary.

Richard Brown, CTO at R3, says that blockchain allows us to, for the first time, build systems and technologies that run between different organisations that don’t trust each other and bring them to consensus. This means potentially significant savings for financial services, especially in file reconciliation and manual activity. For blockchain to succeed in finance, multiple firms must work together, and Corda is helping to do just that.

As we roll into 2018 thoughts inevitably turn to the big themes that we might expect (and hope) to see for user experience in the financial services industry this year.

Jobs To Be Done (JTBD) is a theory. Its main aim is to explain why customers start - and stop - using different products and services in the market. Stripped down to the essentials, it’s a fairly straightforward concept first introduced by Harvard professor Clayton Christensen that can be adapted into a useful tool for product development.

In the first show of 2018 Simon Taylor and Colin G Platt bring you the week's news, plus an interview with Coindesk's Peter Rizzo.

As it's the Christmas break we are not here this week, so instead of the usual news overview we're giving you an interview-only special show, featuring Tim Swanson and Somil Goya from new smart contracts start up Adjoint.

Seasons Greetings to all our listeners! We bring you a festive hamper of outtakes from over the last year on Fintech Insider!

In this episode, host David Brear and co-hosts Nigel Walsh and Sarah Kocianski visit Aviva's Digital Garage for InsurTech Insider's very first takeover show!

It's the After Dark Christmas Special and that means we're bringing you a recap of all the top stories from 2017, recorded in front of a live audience. Regular hosts Simon Taylor, David M. Brear, Jason Bates and Chris Skinner are joined by friends of the show Sarah Kocianski and Leda Glyptis.

Sam Maule hosts the latest State of the Union show, recorded live from the South East Fintech Venture Conference in Charlotte, North Carolina.

Colin G Platt rejoins Simon Taylor for a second consecutive show in London to break down the week's news.

Jason Bates and Simon Taylor are joined by Kadhim Shubber, Liz Lumley, Sarah Kocianski and wonderful surprise guest Ghela Boskovich.

Jason Bates talks to a crack team of experts to find out about the pressures facing small businesses and the solutions that rapid technological change can provide

Coling G Platt is actually in the building this week to join Simon Taylor for the week's top news and a very special interview with R3's David Rutter.

This week David is joined by longtime friend of 11:FS, Sarah Kocianski, and James York, Founder of Worry+Peace, to discuss insurance as a platform, and we also speak to Sascha Wischek, CEO of Fjuul.

Simon and Colin discuss Bitcoin highs, Ether bonds, rogue ICOs, and much more. Plus, a special interview with Commissioner Brian Quintenz from the CFTC and a discussion on ICOs recorded live from RegTech Rising.

David, Jason and Simon are joined by Ali Paterson, Valentina Kristensen & Tanya Andreasyan for a look back over the week's news.

In this Insights episode, David recorded live from the Tavern Stand at Lords Cricket Ground to explore new ways of working, with Andy Ellis and Peter Ryan-Bell from RBS, and Tunde Olanrewaju from McKinsey.

This week very special friend of the show Sarah Kocianski is in the hosting seat as neither David, Jason and Simon were available this week. She is joined by guests including Anna Bennett, Nina Mohanty, Liz Lumley and Sophie Winwood.

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

