Banks are having a midlife crisis. Their tech is at that stage where it’s old enough to gather regrets. Lots of them. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
Fintechs regularly provide updates on how many customers they have. Motivations for doing so are varied — garnering headlines, proving naysayers wrong, or right, keeping investors happy and so on. More interestingly, they also have a variety of definitions of “customer” that are not always clear.
I think we can all accept that clear customer insight, the right business drivers, market opportunities, etc. should inform great proposition design.
If there’s one region that’s been bookmarked by every 2024 predictions list in terms of innovation and investment, it’s the Middle East. And as the region emerges as a fintech hotspot, its unique commitment to Islamic finance is drawing attention.
Everyone’s got a bike these days, right? How many bikes would you admit to owning? Is your ‘multi-bike’ strategy paying off? Now ask yourself the same questions about your use of cloud.
As financial services continues to ride the digital transformation wave, there is a big problem emerging: recruiting the tech talent required to achieve the scale of change needed.
Brexit, GDPR, robo-regulation, fintech bridges, and envoys. Those were the big topics at the Treasury’s International Fintech Conference (IFTC) this year, held at Tobacco Dock.
This article was originally published in February 2021. In light of a looming cost-of-living crisis, soaring inflation and spiralling interest rates, we feel it’s more relevant now than ever. So, after a bit of tinkering, we’ve republished it. Enjoy.
Markets, from the UK through to Hong Kong and the US, have become highly competitive. With more choice than ever before, how do you make your proposition stand out?
2020 has seen plenty of fintech M&A - LendingClub buying Radius Bank, Intuit acquiring Credit Karma and of course with Visa buying Plaid. You might think the current crisis would reduce activity but it could create more opportunities.
One of the dirty secrets of the fintech and banking community is that everyone thinks that everyone else understands how it all works and that they’re the only one who doesn’t really get it.
11:FS Pulse has brought competitor insights to life. Now we’re going further, involving the entire community to redefine and continually advance what the ‘best’ means in digital financial services.
There’s quite a lot of technical lingo in this Unfiltered. We know that’s not really our style, but we’re talking about some big ideas here. If you’re into crypto and keen to see what else we know, get in touch. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
In this guest blog Bailey Kusar, co-founder and CEO of Toucan, examines how open banking can be used to deliver services that better support people with mental health conditions to manage their finances.

In the first show of 2018 Simon Taylor and Colin G Platt bring you the week's news, plus an interview with Coindesk's Peter Rizzo.

As it's the Christmas break we are not here this week, so instead of the usual news overview we're giving you an interview-only special show, featuring Tim Swanson and Somil Goya from new smart contracts start up Adjoint.

Seasons Greetings to all our listeners! We bring you a festive hamper of outtakes from over the last year on Fintech Insider!

In this episode, host David Brear and co-hosts Nigel Walsh and Sarah Kocianski visit Aviva's Digital Garage for InsurTech Insider's very first takeover show!

It's the After Dark Christmas Special and that means we're bringing you a recap of all the top stories from 2017, recorded in front of a live audience. Regular hosts Simon Taylor, David M. Brear, Jason Bates and Chris Skinner are joined by friends of the show Sarah Kocianski and Leda Glyptis.

Sam Maule hosts the latest State of the Union show, recorded live from the South East Fintech Venture Conference in Charlotte, North Carolina.

Colin G Platt rejoins Simon Taylor for a second consecutive show in London to break down the week's news.

Jason Bates and Simon Taylor are joined by Kadhim Shubber, Liz Lumley, Sarah Kocianski and wonderful surprise guest Ghela Boskovich.

Jason Bates talks to a crack team of experts to find out about the pressures facing small businesses and the solutions that rapid technological change can provide

Coling G Platt is actually in the building this week to join Simon Taylor for the week's top news and a very special interview with R3's David Rutter.

This week David is joined by longtime friend of 11:FS, Sarah Kocianski, and James York, Founder of Worry+Peace, to discuss insurance as a platform, and we also speak to Sascha Wischek, CEO of Fjuul.

Simon and Colin discuss Bitcoin highs, Ether bonds, rogue ICOs, and much more. Plus, a special interview with Commissioner Brian Quintenz from the CFTC and a discussion on ICOs recorded live from RegTech Rising.

David, Jason and Simon are joined by Ali Paterson, Valentina Kristensen & Tanya Andreasyan for a look back over the week's news.

In this Insights episode, David recorded live from the Tavern Stand at Lords Cricket Ground to explore new ways of working, with Andy Ellis and Peter Ryan-Bell from RBS, and Tunde Olanrewaju from McKinsey.

This week very special friend of the show Sarah Kocianski is in the hosting seat as neither David, Jason and Simon were available this week. She is joined by guests including Anna Bennett, Nina Mohanty, Liz Lumley and Sophie Winwood.

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

