Global

Article
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SMBs

Jobs to be Done: How to help US SMBs keep their personal assets separate from their business finances

Jobs To Be Done (JTBD) is a theory. Its main aim is to explain why customers start - and stop - using different products and services in the market. Stripped down to the essentials, it’s a fairly straightforward concept first introduced by Harvard professor Clayton Christensen that can be adapted into a useful tool for product development.

5min read
Article
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Town hall 27th July 2020: Business update from David

Good working culture is impossible without motivation. Therefore, it is essential to follow a model of organisation design that supports the conditions in which motivation can be maximised.

5min read
Article
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Banking

Leda Writes for Fintech Futures: the stress of being stressed

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to planning for the future, accountability and caring about everything.

5min read
Article
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Engineering

An introduction to engineering in 11:FS Consulting

At 11:FS, we build digital financial services, primarily banks. ‘Bank’ is a very broad term, of course, and our focus on client needs and ‘Jobs To Be Done’ approach (“People don’t want a mortgage, they want to buy a house”), means that we rarely set out to build a pure bank.

5min read
Article
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Banking

Leda Writes for Fintech Futures: the pretence of invincibility

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she ponders the difference between stress, and pressure - and the importance of acknowledging that stress without indulging it.

5min read
Article
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User experience

Designing experiences and inspiring the makers. Clouston Mahon

Despite the astronomical price-tag and highly breakable look of early foldable phones, we can confidently predict a future of interesting new design challenges thanks to flexible screens.

5min read
Article
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Culture

Leda Writes for Fintech Futures: living in a passive voice world

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she examines innovation, with a side order of Shakespeare.

5min read
Article
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Culture

Leda Writes for Fintech Futures: storytelling for introverts

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she delves into her wardrobe to talk about t-shirts as a metaphor for life, love and work.

5min read
Article
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Banking

Leda Writes for Fintech Futures: friends in low places

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she has the topic of innovation in her crosshairs.

5min read
Article
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Banking

Leda Writes for Fintech Futures: tell it cos it's a good story

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week it's the big sleep - not a Raymond Chandler book review, rather a look at payments innovation.

5min read
Article
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Banking

Leda Writes for Fintech Futures: on getting a job, but finding love. Every bloody time.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, she tells us why giving the people building your future a reason to believe in you and your right for a future is the corporate version of making your bed each morning.

5min read
Article
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11:FS

My productivity hack: self-reflection and setting priorities

The research on retail payments that I have done over the past couple of months had me thinking about my own payments journey and left me wondering how my own behaviour has evolved and what drove me to make such payments?

5min read
Article
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Banking

Leda Writes for Fintech Futures: another trip around the sun

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she recounts tales of bad bosses and the lessons learned.

5min read
Article
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COVID-19

How digital customer support can help banks during COVID-19 and beyond

At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.

5min read
Article
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Banking

Leda Writes for Fintech Futures: unsolicited advice on unsolicited advice

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.

5min read
20
podcast
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Blockchain Insider

20. The greatest (bitcoin) story ever told!

Simon Taylor and the birthday boy Colin G Platt (still enjoying the beach in sunny Australia) cover the best of the week's news, including the death of SegWit2x, the surge in Bitcoin Cash and the latest on the parity hack. Plus interviews with Michael Casey, advisor, author, speaker and commentator, and Daniel Cotti and David Sutter from TradeIX.

1h09 listen
153
podcast
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153. Insights: The future of banking and disruption

This week we bring you a very special Insights show, recorded live at BBVA's Global Summit in Madrid, where Simon Taylor hosts a panel to discuss the future of banking and disruption with Marko Wenthin, Leanne Kemp, and Elena Alfaro.

36min listen
152
podcast
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152. News: High Rate of Return

David, Jason, and Simon are joined by Fluidly Founder, CEO and OBE Caroline Plumb, and CEO and Founder of Norio Ventures, Pete Townsend for this week's news!

1h05 listen
151
podcast
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151. Interview: Amber Baldet

This week, Sam Maule talks to the wonderful Amber Baldet, Executive Director and Blockchain Programme Lead at J.P. Morgan.

16min listen
19
podcast
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Blockchain Insider

19. The prequel to the greatest (bitcoin) story ever told

Simon and Colin bring you another packed show covering the week's topsy turvy news, including SegWit2x, more on Bitcoin prices, Colin's long thing and some fantastic guests talking e-sports.

57min listen
150
podcast
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150. Fintech Insider: After Dark II

This week is an extremely special Halloween episode: After Dark II recorded in front of a live studio audience from our home at WeWork in Aldgate, London, and we're celebrating an important milestone; it's episode number 150!

1h listen
149
podcast
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149. Interview: Liesbeth Rigter, MoneYou & Eric Mouilleron, Bankable

In a special interview this week, David speaks to Liesbeth Rigter, CEO at MoneYou and Eric Mouilleron, CEO at Bankable, about their partnership and their plans for the future.

28min listen
148
podcast
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148. Live from Xerocon: part 2

David introduces the second installment from our trip to Xerocon 2017, featuring Edward Berks, Director of Sales, Banking and Fintech at Xero, Ian Christie, CEO at Boma Technologies, Margaret Laidlaw, Partner at Mazars, Mark Sykes, Partner at BDO and Anna Curzon, Chief Partner Officer at Xero.

28min listen
18
podcast
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Blockchain Insider

18. Bitcoin soaring, plus ICOs, hipsters and Tezos

This week, Simon and Colin catch up and the weeks news and talk to Stephen Palley, Software Development Lawyer, and Jeff Bandman, Principal at Bandman Advisors and former CFTC Fintech Advisor.

1h01 listen
147
podcast
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147. State of the Union 2

Sam Maule hosts a very special episode of Fintech Insider from a flat in Toronto! Sam's joined by Mike Sigal from 500 Fintechs (part of 500 Startups), Dion Lisle from CapGemini, Jo Lang from IBM, and April Rudin from The Rudin Group.

53min listen
146
podcast
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146. What's the price of getting 5H1T done?

This week Jason, David and Simon are joined by Sharon O'Dea, consultant, advisor, and blogger, and Kadhim Shubber, Tech 100 #68 and FT Alphaville journalist to discuss the week's top news.

1h listen
17
podcast
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Blockchain Insider

17. Bitcoin price explodes, ICOs implode and CEO of Ripple Interview

This week Simon and Colin talk through the Bitcoin good news story as well as Tezos, R3, and much more. Plus, we hear Sam Maule talk to Brad Garlinghouse, CEO of Ripple.

54min listen
144
podcast
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144. Live from Xerocon: part 1

This week, we cover David's time at Xerocon, where he hosted a panel on Frictionless Finance featuring Niall Cameron, Global Head of Digital at HSBC, Caroline Plumb OBE, CEO at Fluidly, Colin Goldstein, Head of Partnerships at iwoca, Stewart Roberts, Executive VP at iZettle, and Shachar Bialick, CEO at Curve.

1h listen
143
podcast
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143. News: O Canada!

This week Sam is joined by Kris Hansen, CTO at Koho, Dan Eberhard, founder of Koho, Barb MacLean, Director at Celero Solutions and Zac Cohen, General Manager at Trulioo in a special news show brought to you from Toronto, Canada.

1h02 listen
4
podcast
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4: InsureTech Connect, Las Vegas

In this week’s jam-packed show Nigel visits InsureTech Connect in Las Vegas and talks to Darin Reffitt, Vice President of Marketing at Splice Software; Quentin Colmant, co-Founder of Qover; Tim Hardcastle, CEO of Instanda; Chris Cheatham, CEO of Risk Genius; and Caribou Honig himself, co-founder of InsureTech Connect.

1h23 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen