
Jobs To Be Done (JTBD) is a theory. Its main aim is to explain why customers start - and stop - using different products and services in the market. Stripped down to the essentials, it’s a fairly straightforward concept first introduced by Harvard professor Clayton Christensen that can be adapted into a useful tool for product development.

Good working culture is impossible without motivation. Therefore, it is essential to follow a model of organisation design that supports the conditions in which motivation can be maximised.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to planning for the future, accountability and caring about everything.

At 11:FS, we build digital financial services, primarily banks. ‘Bank’ is a very broad term, of course, and our focus on client needs and ‘Jobs To Be Done’ approach (“People don’t want a mortgage, they want to buy a house”), means that we rarely set out to build a pure bank.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she ponders the difference between stress, and pressure - and the importance of acknowledging that stress without indulging it.

Despite the astronomical price-tag and highly breakable look of early foldable phones, we can confidently predict a future of interesting new design challenges thanks to flexible screens.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she examines innovation, with a side order of Shakespeare.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she delves into her wardrobe to talk about t-shirts as a metaphor for life, love and work.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she has the topic of innovation in her crosshairs.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week it's the big sleep - not a Raymond Chandler book review, rather a look at payments innovation.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, she tells us why giving the people building your future a reason to believe in you and your right for a future is the corporate version of making your bed each morning.

The research on retail payments that I have done over the past couple of months had me thinking about my own payments journey and left me wondering how my own behaviour has evolved and what drove me to make such payments?

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she recounts tales of bad bosses and the lessons learned.

At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.

In this week’s jam-packed show Nigel visits InsureTech Connect in Las Vegas and talks to Darin Reffitt, Vice President of Marketing at Splice Software; Quentin Colmant, co-Founder of Qover; Tim Hardcastle, CEO of Instanda; Chris Cheatham, CEO of Risk Genius; and Caribou Honig himself, co-founder of InsureTech Connect.

This week Simon Taylor and Colin G Platt delve into the week's top blockchain and crypto news, and we hear from Brian Behlendorf, Executive Director at the Hyperledger Project within the Linux Foundation, and from Paul Worrall, founder of Zonafide.

Jason Bates talks to Gavin Littlejohn, Mike Kelly, Anita Kimber and Matt Cox about PSD2 - what is it and what does it mean for the industry?

Meaghan Johnson is joined by the 11:FS Pulse team's Benedict Shegog, as well as Fintech Insider favourites Liz Lumley, Sarah Kocianski and Charlie Wood.

This week David Brear talks to Niall Cameron, Global Head of Institutional and Digital at HSBC about strategy, growth and fintech.

Simon and Colin explore the week's news, plus special interviews with Scott Nelson, CEO and Chairman of Sweetbridge, and Abasa Phillips, founder of Zilla.

Simon and Colin explore the week's news, plus special interviews with Scott Nelson, CEO and Chairman of Sweetbridge, and Abasa Phillips, founder of Zilla.

On this week's episode, Sam talks to Ron Herman, founder and CEO at Sionic Mobile, and Michael Crawford, Vice President at Fifth Third.

This week David is joined by Bianca Lopes, Sarah Kocianski and Jamie Campbell.

Jason Bates interviews Rod Drury, Founder and CEO of accounting software firm, Xero.

We bring you the latest headlines with very special guests and three interviews including r3, DTCC and Jibrel Network.

David, Jason and Simon are joined by special guests Valentina Kristensen and Andra Sonea to discuss this week's news.

Simon Taylor leads a roundtable discussion of Asset Management taking it right back to basics, for the uninitiated and experts alike

Simon and Colin break down the last week of news, including Jamie Dimon's latest bitcoin rant, and we bring you the rest of our interviews from Blockchain Live.

This week's news show was recorded live in front of an audience at our offices in WeWork Aldgate! David, Simon and Jason were joined by special guests Sarah Kocianski, Liz Lumley and Jamie Campbell for this very special edition of the show.

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

