Global

Article
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Design

Don't design financial products: design financial behaviour

You know they say you shouldn’t start a diet and give up smoking at the same time? Or get married and start a new job? Or whatever?

5min read
Article
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SMB Banking

The Race for the Remedies Fund

Seven years ago, the first new retail bank in the UK in almost a century got its licence to open, as Chris Skinner noted in a recent blog post. Now, there are nearly 50 banks in the pipeline: app-only startup banks, foreign exchange payment cards, personal financial management apps, business accounts, and more. How are they all going to make money? And how will they differentiate themselves enough to win the hearts of customers? In episode 228 of FinTech Insider, we discuss with guests from FinTech challenger banks Fidor, Starling Bank, and Loot.

5min read
Article
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Culture

Leda Writes for Fintech Futures: Getting your executives on the journey

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to innovation in big banks and why partners, vendors and many more should take caution when talking to innovation.

5min read
Article
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Cloud

Strangling the big ball of mud

Core banking might not be the sexiest of subjects, but if you don’t get it right, your bank will suffer financially and lose its edge to the truly digital competitors coming your way. But how do you strengthen your core when you’re stuck with a Frankenstein legacy system? In episode 225 of FinTech Insider Insights, we break down what you need to do.

5min read
Article
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Culture

The ROI of Fruit

Last week, the Securities and Exchange Commission (SEC) in the US published an official report, following an investigation into a token sale by an organisation called The DAO, where it decided that these particular tokens the DAO were offering were in fact, securities and therefore subject to the requirements of the federal securities law in the US. Read the full story via Fintech Insider News here.

5min read
Article
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Innovation

Leda Writes for Fintech Futures: go hug your innovation team

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, with the aid of Bryan Adams lyrics, on why the best is yet to come.

5min read
Article
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Partnerships

Relationships: The 5 rules for success

Right now, every company is tackling how to handle the move to remote working. We made a decision recently to not return to the office until November and wanted to share how and why we got there.

5min read
Article
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11:FS Pulse

Second Annual 11:FS Pulse Awards: Best Incumbent Strategy

The ability to get users through the onboarding process quickly and painlessly has never been more in demand, with Signicat reporting an average drop-off rate of 52% during the onboarding processes of Europe’s retail banks in 2018.

5min read
Article
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11:FS Pulse

Second Annual 11:FS Pulse Awards: Best Onboarding Experience

The consulting firm CG42 recently reported that it expects the ten largest banks in the US to lose $159 billion in deposits to smaller competitors over the next year.

5min read
Article
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11:FS Pulse

Second Annual 11:FS Pulse Awards: One to Watch

You may have noticed from our newsletter (sign up here) and podcast (listen here or click play just below) that we’re celebrating our second birthday at 11:FS. It’s also Fintech Insider’s 200th episode. So to make it extra special we’ve done a roundtable with some of the most vital people in the 11:FS team who don’t normally get behind a microphone.

5min read
Article
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11:FS Pulse

Second Annual 11:FS Pulse Awards: Best Advertising Campaign

Users of Pulse will no doubt be familiar with our visual design rating, which sits at the bottom of each post and gives our analysts’ view on a journey’s design strengths.

5min read
Article
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11:FS Pulse

Second Annual 11:FS Pulse Awards: Best Design

This award is given to the incumbent financial institution that is executing the best digitalisation strategy.

5min read
Article
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Banking

Leda Writes for Fintech Futures: The view from your desk

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to assets, habits and the wand that chooses the wizard.

5min read
Article
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Wealth management

Wealth is the next big fintech game changer

If there is one thing we don’t talk about enough in the start-up world, it’s mental wellbeing. That’s strange, because it’s one of the most crucial things to get right in your company. I used to think that company culture is built on leadership and focus. I also used to believe that negative attitudes at work cannot lead to poor mental health or affect perceptions of health, beliefs, and results. Well, today is a different day. Armed with the growing awareness of the impact wellbeing can have on employees, businesses and the obvious link between positive workplace culture and productivity, I’m here to bust the myth that every start-up has a cut-throat environment which grinds down its employees.

5min read
Article
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11:FS

Second Annual 11:FS Pulse Awards: How our methodology has evolved

The One to Watch award is given to the company with the firmest foundations onto which it can build truly digital services in the next 12 months.

5min read
9
podcast
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Insurtech Insider

InsurTech Insider Episode 9: Insurance on a Blockchain - the Blockchain Insider Takeover!

In this very special show, we let our sister podcast Blockchain Insider takeover the mics, as Simon Taylor leads a roundtable focusing on blockchain and insurance and the different opportunities and ways of thinking that can be tapped into using smart contracts and DLT, while co-host Colin G Platt interviews Stephan Karpischek, Co-founder of Etherisc, who are building decentralized insurance applications.

1h01 listen
184
podcast
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Fintech Insider

184. Fintech Insider After IV - The Valentine's Day Edition

In this episode, we bring you our fourth After Dark special, recorded in front of a live audience as Jason and Simon are joined by Niall Cameron, Ross Gallagher, Sarah Kocianski and Valentina Kristensen to discuss the week's biggest and silliest stories.

44min listen
33
podcast
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Blockchain Insider

33. Blythe Masters Interview, hacks, non-hacks & Europe's crypto crackdown

In this episode Simon is joined by Sara Feenan in place of Colin this week to cover the week's top stories and we have a fantastic interview from Blythe Masters, CEO of Digital Asset.

1h06 listen
181
podcast
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Fintech Insider

181. News: [The SME sector is] So Hot Right Now

In this episode, Simon and Jason are joined by Chris Skinner, Tanya Andreasyan, Kristian Luoma and Cliff Evans, to take on the week’s top stories.

1h04 listen
32
podcast
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Blockchain Insider

32. Jameson Lopp, the Market be down but Enterprise is up

In this episode, Simon, Colin and guest Sara Feenan dissect the week's news and we have a fantastic interview from Jameson Lopp!

1h25 listen
8
podcast
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Insurtech Insider

InsurTech Insider Episode 8: The Sharing Economy and changing insurance models

In this week's episode we focus on the Sharing and Gig Economies and changing insurance models as a result. We also chat to co-founders Mike Rudoy & Luke Cohler from New York based start-up, Jetty.

1h04 listen
179
podcast
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Fintech Insider

179. Interview: Scott O'Malia, CEO, ISDA

In this episode, Simon Taylor speaks to Scott O'Malia, CEO of ISDA, the International Swaps and Derivatives Association

27min listen
178
podcast
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Fintech Insider

178. News: Always look on the bright side...

In this week's episode, Jason, Simon and David are joined by 11:FS Research team's Ross Gallagher, Capco's Charlie Wood and Fluidly CEO Caroline Plumb.

57min listen
177
podcast
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Fintech Insider

177. Insights: Financial Services & Mental Health

Yesterday (1st February) was Time to Talk Day, a day dedicated to mental health awareness, and opening up the conversation around it in the aim of removing the stigma. In conjunction with this, Simon Taylor chaired a panel discussing Financial Services and Mental Health with James Routledge form Mental Health foundation Sanctus, and finance experts, Jo Ann Barefoot, Nick Cook and Ghela Boskovitch.

33min listen
176
podcast
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Fintech Insider

176. State of the Union 5

Sam Maule is joined by Kabbage co-founder Kathryn Petralia, payments guru Ginger Schmeltzer and Worldplay's VC of innovation Joe Kleinwaechter to discuss Atlanta's Fintech scene and payments!

58min listen
175
podcast
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Fintech Insider

175. News: The War For Talent

Simon Taylor, David M. Brear and Jason Bates are joined by The Economist banking editor Patrick Lane & Innovate Finance's very own Sophie Winwood to discuss the war for talent between the Fintech and Banking worlds.

59min listen
174
podcast
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Fintech Insider

174. Interview. Derek Corcoran - Chief Experience Officer, Avoka

Founded 15 years ago, Avoka offer banks and financial companies customer-centric digital transformation through various acquisition products. Derek talks us through the business, his unique job title and how Avoka are working with legacy core banking systems to transform customer experience.

29min listen
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podcast
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Blockchain Insider

30. Bitcoin Falls, Whales Rise and an Interview With bitFlyer CEO

After the fallout from the crypto bloodbath last week, Simon and Colin discuss how regulators continue to monitor these monumental price spikes and subsequent dumps. We also bring you interviews with bitFlyer's CEO and founder Yuzo Kano and COO Andy Bryant

1h03 listen
173
podcast
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Fintech Insider

173. Investing's Future - a Platform for Your Future Wealth?

Simon Taylor was joined by a superstar panel including 11:FS Asset Management lead Pete Townsend, Scalable Capital CEO Adam French, Nutmeg CIO Shaun Port and Calastone CCO Jon Willis as they discussed investment for future generations.

1h07 listen
7
podcast
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Insurtech Insider

7: Are Autonomous Vehicles Driving the Future of Insurance?

Today our wonderful guest host Sarah Kocianski leads us into a great discussion all about autonomous vehicles and changing insurance models.

42min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen