Global

Article
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Culture

Storytelling in Business: Tell a Story Worth Hearing

For many large financial institutions, cloud is, increasingly, the answer. Not that they’re necessarily sure what the question is, but the answer is definitely cloud.

5min read
Article
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Payments

Why iZettle’s exit strategy u-turn is so disappointing

When news broke a week or so ago that, Swedish payment fintech, iZettle planned to IPO this year, I pondered whether it would be the first of a flood of European fintech IPOs. We now know it won’t.

5min read
Article
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Podcast

Santander Stands Alone: A New Brand For Digital

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication requirements and asks if consumers and their bank are prepared.

5min read
Article
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Podcast

Oakam CEO Frederic Nze Talks Financial Inclusion

Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched off before they’d finished in 2020. Not a great stat.

5min read
Article
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Banking

Innovation Lab Theater: No Room For Thought

I think we’re all agreed that innovation is crucial to the continuing success of any organisation. But what does innovation really mean?

5min read
Article
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Banking

Digitisation, Digitalisation and Being Truly Digital

This year we’ve made a true commitment to double down on our D&I efforts across 11:FS, starting with a company-wide discovery phase led by Elysian, looking into the current makeup of the business and piloting a survey to dive deeper into the thoughts and opinions of our Elevens. 💭

5min read
Article
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Podcast

Insta-Pay: Instagram Offers One-Stop Shopping

InsurTech is an industry that’s really taken off in the last few years with many different tech and AI developments and new challengers springing up, as talent breaks away from incumbents to go it alone. We thought it was the perfect time to discuss all the new developments in a brand new podcast.

5min read
Article
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Banking

HSBC Group COO, Andy Maguire Explains Why Fintech is the Future of Banking

Despite attempts to portray the opposite, traditional financial organisations are struggling to innovate. In fact in many cases they are having to spend a fortune simply to stand still. As we highlighted in our recent report, this is due to three principal reasons:

5min read
Article
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Podcast

Fintech Insider News: Debutantes and Diversity

Picking apart the week on the Fintech Insider News show alongside hosts Sarah Kocianski and David M. Brear are Lucy Woolfenden, Marketing Director at Yolt and Pol Navarro, Digital Innovation Director at TSB. Sarah also catches up with Alex Park, Digital Director at Metro Bank for a one to one interview. Listen here for the episode in full, stream it below or read on for extra insights.

5min read
Article
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Data

Marketing in Fintech: What You Need to Know

Long-time supporter signs as lead sponsor for the expanded second season of the Fintech League.

5min read
Article
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Banking

The Cult of the Legacy Core Banking System Migration

Omnichannel is the king of the buzzwords in retail banking. It’s the idea that “customers should receive a consistent seamless service across all channels.” In this utopia the branch, phone, web, and mobile app all come together as one. But if you’re a fan of omnichannel, you might want to sit down, because I’ve got some bad news.

5min read
Article
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Podcast

Fintech Insider News: Underserved and Overcharged

Our third After Dark event was a our 2017 wrap up Christmas Special – a festive fintech event, looking back on the last year in the industry, and looking forward to 2018, with some very special guests, and the return of the Fintech Wall of Emoji!

5min read
Article
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Open Banking

11:FS Releases the Beginner’s Guide to Open Banking

11:FS is pleased to announce that today we are launching the beginner’s guide to Open Banking! It’s a hot topic in the fintech space at the moment and users need to know what they’re getting themselves into.

5min read
Article
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Banking

Microsoft Partners with 11:FS

Simon Taylor interviewed Mike Kelly, CEO and founder of Curl for Fintech Insider, a new payments network. They discuss Curl’s origin story, their payments network and how Open Banking is going to make a huge difference. Listen to the interview in full on the podcast here or stream it below or catch the highlights on YouTube.

5min read
Article
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Financial inclusion

Financial Inclusion and Why it's Necessary for Everyone

When the World Bank launched a focus on financial inclusion in 2011, about 2.5-3 billion people lacked access to even the most basic financial services. Since then, dramatic progress has been made. Between 2011 and 2014 an astonishing 700 million people gained bank accounts (twice the population of the US). In the latest World Bank Findex report, it was stated that a further 8% of the world opened an account.

5min read
9
podcast
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Insurtech Insider

InsurTech Insider Episode 9: Insurance on a Blockchain - the Blockchain Insider Takeover!

In this very special show, we let our sister podcast Blockchain Insider takeover the mics, as Simon Taylor leads a roundtable focusing on blockchain and insurance and the different opportunities and ways of thinking that can be tapped into using smart contracts and DLT, while co-host Colin G Platt interviews Stephan Karpischek, Co-founder of Etherisc, who are building decentralized insurance applications.

1h01 listen
184
podcast
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Fintech Insider

184. Fintech Insider After IV - The Valentine's Day Edition

In this episode, we bring you our fourth After Dark special, recorded in front of a live audience as Jason and Simon are joined by Niall Cameron, Ross Gallagher, Sarah Kocianski and Valentina Kristensen to discuss the week's biggest and silliest stories.

44min listen
33
podcast
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Blockchain Insider

33. Blythe Masters Interview, hacks, non-hacks & Europe's crypto crackdown

In this episode Simon is joined by Sara Feenan in place of Colin this week to cover the week's top stories and we have a fantastic interview from Blythe Masters, CEO of Digital Asset.

1h06 listen
181
podcast
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Fintech Insider

181. News: [The SME sector is] So Hot Right Now

In this episode, Simon and Jason are joined by Chris Skinner, Tanya Andreasyan, Kristian Luoma and Cliff Evans, to take on the week’s top stories.

1h04 listen
32
podcast
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Blockchain Insider

32. Jameson Lopp, the Market be down but Enterprise is up

In this episode, Simon, Colin and guest Sara Feenan dissect the week's news and we have a fantastic interview from Jameson Lopp!

1h25 listen
8
podcast
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Insurtech Insider

InsurTech Insider Episode 8: The Sharing Economy and changing insurance models

In this week's episode we focus on the Sharing and Gig Economies and changing insurance models as a result. We also chat to co-founders Mike Rudoy & Luke Cohler from New York based start-up, Jetty.

1h04 listen
179
podcast
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Fintech Insider

179. Interview: Scott O'Malia, CEO, ISDA

In this episode, Simon Taylor speaks to Scott O'Malia, CEO of ISDA, the International Swaps and Derivatives Association

27min listen
178
podcast
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Fintech Insider

178. News: Always look on the bright side...

In this week's episode, Jason, Simon and David are joined by 11:FS Research team's Ross Gallagher, Capco's Charlie Wood and Fluidly CEO Caroline Plumb.

57min listen
177
podcast
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Fintech Insider

177. Insights: Financial Services & Mental Health

Yesterday (1st February) was Time to Talk Day, a day dedicated to mental health awareness, and opening up the conversation around it in the aim of removing the stigma. In conjunction with this, Simon Taylor chaired a panel discussing Financial Services and Mental Health with James Routledge form Mental Health foundation Sanctus, and finance experts, Jo Ann Barefoot, Nick Cook and Ghela Boskovitch.

33min listen
176
podcast
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Fintech Insider

176. State of the Union 5

Sam Maule is joined by Kabbage co-founder Kathryn Petralia, payments guru Ginger Schmeltzer and Worldplay's VC of innovation Joe Kleinwaechter to discuss Atlanta's Fintech scene and payments!

58min listen
175
podcast
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Fintech Insider

175. News: The War For Talent

Simon Taylor, David M. Brear and Jason Bates are joined by The Economist banking editor Patrick Lane & Innovate Finance's very own Sophie Winwood to discuss the war for talent between the Fintech and Banking worlds.

59min listen
174
podcast
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Fintech Insider

174. Interview. Derek Corcoran - Chief Experience Officer, Avoka

Founded 15 years ago, Avoka offer banks and financial companies customer-centric digital transformation through various acquisition products. Derek talks us through the business, his unique job title and how Avoka are working with legacy core banking systems to transform customer experience.

29min listen
30
podcast
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Blockchain Insider

30. Bitcoin Falls, Whales Rise and an Interview With bitFlyer CEO

After the fallout from the crypto bloodbath last week, Simon and Colin discuss how regulators continue to monitor these monumental price spikes and subsequent dumps. We also bring you interviews with bitFlyer's CEO and founder Yuzo Kano and COO Andy Bryant

1h03 listen
173
podcast
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Fintech Insider

173. Investing's Future - a Platform for Your Future Wealth?

Simon Taylor was joined by a superstar panel including 11:FS Asset Management lead Pete Townsend, Scalable Capital CEO Adam French, Nutmeg CIO Shaun Port and Calastone CCO Jon Willis as they discussed investment for future generations.

1h07 listen
7
podcast
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Insurtech Insider

7: Are Autonomous Vehicles Driving the Future of Insurance?

Today our wonderful guest host Sarah Kocianski leads us into a great discussion all about autonomous vehicles and changing insurance models.

42min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen