Global

Article
-
Unfiltered

Want to build better customer solutions? Ask better questions

With 11:FS Pulse you can.

3min read
Article
-
performance marketing

What does effective growth marketing look like for B2B in the 2020s?

We’re now a week on from one of the most exciting events of the year for us; the 11:FS Awards. It’s the one (and only) time we get dressed up snazzy and come together to celebrate some of the most impactful businesses and people who are changing the fabric of financial services.

4min read
Article
-
Design

Design drill down #2

In our third design drill down, we’re looking at how new approaches to insurance can bring innovative uses of technology, turn claim making into an enjoyable experience and bring a fresh perspective to big life decisions.

3min read
Article
-
Product

Are you producing prototypes too early?

There is a popular belief that you have to 'make it real' as quickly as possible – “come on, just f*****g build the thing - it's the only way to learn!”. In many scenarios this belief is a dangerous myth, and here's why...

4min read
Article
-
Cloud

What FS companies are getting wrong with their cloud based solutions

After a busy year in crypto, 11:FS co-founder Simon Taylor checks in on his 2019 predictions to see what he got right and what he missed.

3min read
Article
-
Diversity

Diversity and inclusion at 11:FS

GDPR, MiFID II, Solvency II, SCA, PSD2, Brexit… The past decade has been pretty hard on Compliance teams if not only for all the acronyms they need to remember.

4min read
Article
-
Unfiltered

Privacy and security are not optional in MVPs

Over the past few months, 11:FS Ventures has seen a spike in interest from clients in private banking and wealth management.

3min read
Article
-
No items found.

Courageous conversations with Ren Binden

“...we need accomplices, abolitionists, and activists to bring about systemic change and right injustices, at every level.” This Pride month, we’re focusing on troublemakers. Definition: troublemaker (noun); someone who causes problems by making others argue or not obey people in authority.

6min read
Article
-
Product

Stop using risk as an excuse for taking the safe route

We’re all busier than ever. Not even the most efficient human can cope with the trials we all face and the tasks we all have to do on a daily basis. There just aren’t enough hours in the day. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
-
QA

The value of quality in tech

Do you remember when you first saw a newspaper app on an iPad? It was as though a physical newspaper had been trapped under the black glass. There was even a page turning animation that you probably showed your friends. It was magical. It was digitised news. Ditto for buying albums on iTunes and ordering a traditional taxi; amazing experiences, but we just took what had come before and translated it directly to the new medium.

3min read
Article
-
Social Media

Social media is not the answer to building your community

I wish I could write as well as Leda Glyptis. I wish I had her command of the English language which I’m sure is one of several she speaks. I wish I could articulate her banking experiences in prose such as she does. But I can’t… So today I’m gonna talk about Spanx. I’m going to discuss what this incredible product has in common with the digitization of financial services. Leda, please don’t judge me.

7min read
Article
-
UX

Pulse design process: Optimising for content discoverability

In this week’s news show we had representation from both sides of the Atlantic as Nina Mohanty, Doug Bobenhouse and Valentina Kristensen joined new host Ross Gallagher in his first rodeo in the hosting seat, and Simon Taylor to discuss the week’s biggest stories. Listen here for the episode in full, stream it below or read on for additional insights.

3min read
Article
-
Content marketing

Five ways to upgrade your content marketing for the 2020s

David M. Brear interviewed Matty Cusden-Ross and Veronique Barbosa, two of the three founders of digital receipting start up, Flux, for Fintech Insider, all about their new proposition, and Megan Cawood on Starling’s Marketplace and their partnership with Flux.

4min read
Article
-
UX

Gamification isn’t always the easy path to engaging products

When our friends at Garanti asked us to take a look at their app, we could see pretty quickly that they were doing things a little differently. A traditional Turkish bank that broke away from the pack, Garanti is integrating next-generation services into their mobile app. Let’s look at our top 5 features.

5min read
Article
-
UX

Design drill down #1

In the second of this monthly design series, we look at a rebrand done right, an app that bids to be the future of car management, and one firm designing a better relationship between finance and the environment.

5min read
12
podcast
-
Blockchain Insider

12. Beyond Bitcoin - Blockchain Live and EOS Interview

We bring you key interviews from Block One (EOS) and MEP Eva Kaili from Blockchain Live - and - Simon dissects the week's top stories.

34min listen
132
podcast
-

132 News: iPhone Ex

In another packed episode David and Simon are joined by Kadhim Shubber, Sophie Guibaud and Pete Townsend to discuss the week's news - and we have an exclusive interview with receipting startup Flux as they debut on Starling's brand new Marketplace.

1h08 listen
131
podcast
-

131. Interview: Stephen Barclay, MP

Jason Bates interviews Stephen Barclay, MP, Economic Secretary to the Treasury, at the Treasury.

15min listen
11
podcast
-
Blockchain Insider

11. Bitcoin is dead. Long live Bitcoin

Simon and Colin take another whirlwind trip into the week's news, and we also have an interview with Matt Spoke of the Aion Network.

46min listen
130
podcast
-

130. News: How big is the Shadow Economy?

David, Jason and Simon are joined by Dave Birch and Richard Davies for this week's news.

1h03 listen
3
podcast
-
Insurtech Insider

3. The data economy and new business models

David and Nigel run an informal roundtable all about how the data economy disrupting the insurance sector and creating new product/business models, with some very special guests -followed by the top news stories from the industry.

47min listen
3
podcast
-

3. The data economy and new business models

David and Nigel run an informal roundtable all about how the data economy disrupting the insurance sector and creating new product/business models, with some very special guests -followed by the top news stories from the industry.

47min listen
129
podcast
-

129. News: Double Ether and Cheese

Monty Munford and Sarah Kocianski join the guys for an adventure into this weeks news.

1h listen
128
podcast
-
Fintech Insider

128. Interviews - Start up Spotlight

Meaghan Johnson interviews Caroline Plumb, Jonathan Lister and Jasper Martens of Fluidity and PensionBee.

33min listen
9
podcast
-
Blockchain Insider

9. Will regulators kill ICOs and Tokens?

Simon and Colin are joined by the FT's Kadhim Shubber and Richard Burton, founder of BalanceM.Money, for the news, followed by two very special interviews.

1h13 listen
127
podcast
-

127. News: Mauled

Sam Maule takes the reins for his first time in the Fintech Insider hosting seat for this week's news show.

52min listen
126
podcast
-

126 Interview - Beth Knickerbocker, CIO, OCC

Simon Taylor interviews Beth Knickerbocker, CIO at the Office of the Comptroller of the Currency (OCC), based in Washington D.C.

19min listen
8
podcast
-
Blockchain Insider

8 Bitcoin Cash, Bitcoin Bonds and Insurance on Blockchains

Simon and Colin are joined by PwC's Steve Webb, Hadi Kabalan MD of Otonomos, for the news, followed by two very special interviews.

1h07 listen
125
podcast
-

125. News: Are you bad when you're big?

David, Jason and Simon are joined by Liz Lumley, Ali Paterson and Charlie Wood for the news!

1h04 listen
124
podcast
-

124 Insights - Starling Bank Takeover

Fintech Insider takes over Starling Bank's offices to bring you this week's Insights Show!

45min listen
Video
-
11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
-
11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
-
Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
-
Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
-
Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
-
Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
-
Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
-
Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
-
Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
-
No items found.

11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen