
Jobs To Be Done (JTBD) is a theory. Its main aim is to explain why customers start - and stop - using different products and services in the market. Stripped down to the essentials, it’s a fairly straightforward concept first introduced by Harvard professor Clayton Christensen that can be adapted into a useful tool for product development.

Good working culture is impossible without motivation. Therefore, it is essential to follow a model of organisation design that supports the conditions in which motivation can be maximised.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to planning for the future, accountability and caring about everything.

At 11:FS, we build digital financial services, primarily banks. ‘Bank’ is a very broad term, of course, and our focus on client needs and ‘Jobs To Be Done’ approach (“People don’t want a mortgage, they want to buy a house”), means that we rarely set out to build a pure bank.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she ponders the difference between stress, and pressure - and the importance of acknowledging that stress without indulging it.

Despite the astronomical price-tag and highly breakable look of early foldable phones, we can confidently predict a future of interesting new design challenges thanks to flexible screens.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she examines innovation, with a side order of Shakespeare.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she delves into her wardrobe to talk about t-shirts as a metaphor for life, love and work.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she has the topic of innovation in her crosshairs.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week it's the big sleep - not a Raymond Chandler book review, rather a look at payments innovation.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, she tells us why giving the people building your future a reason to believe in you and your right for a future is the corporate version of making your bed each morning.

The research on retail payments that I have done over the past couple of months had me thinking about my own payments journey and left me wondering how my own behaviour has evolved and what drove me to make such payments?

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she recounts tales of bad bosses and the lessons learned.

At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.

We bring you key interviews from Block One (EOS) and MEP Eva Kaili from Blockchain Live - and - Simon dissects the week's top stories.

In another packed episode David and Simon are joined by Kadhim Shubber, Sophie Guibaud and Pete Townsend to discuss the week's news - and we have an exclusive interview with receipting startup Flux as they debut on Starling's brand new Marketplace.

Jason Bates interviews Stephen Barclay, MP, Economic Secretary to the Treasury, at the Treasury.

Simon and Colin take another whirlwind trip into the week's news, and we also have an interview with Matt Spoke of the Aion Network.

David, Jason and Simon are joined by Dave Birch and Richard Davies for this week's news.

David and Nigel run an informal roundtable all about how the data economy disrupting the insurance sector and creating new product/business models, with some very special guests -followed by the top news stories from the industry.

David and Nigel run an informal roundtable all about how the data economy disrupting the insurance sector and creating new product/business models, with some very special guests -followed by the top news stories from the industry.

Monty Munford and Sarah Kocianski join the guys for an adventure into this weeks news.

Meaghan Johnson interviews Caroline Plumb, Jonathan Lister and Jasper Martens of Fluidity and PensionBee.

Simon and Colin are joined by the FT's Kadhim Shubber and Richard Burton, founder of BalanceM.Money, for the news, followed by two very special interviews.

Sam Maule takes the reins for his first time in the Fintech Insider hosting seat for this week's news show.

Simon Taylor interviews Beth Knickerbocker, CIO at the Office of the Comptroller of the Currency (OCC), based in Washington D.C.

Simon and Colin are joined by PwC's Steve Webb, Hadi Kabalan MD of Otonomos, for the news, followed by two very special interviews.

David, Jason and Simon are joined by Liz Lumley, Ali Paterson and Charlie Wood for the news!

Fintech Insider takes over Starling Bank's offices to bring you this week's Insights Show!

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

