Global

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11:FS Pulse

Why is competitor research so important?

I think I speak for a lot of people when I say - homework is crap. Evenings after school are for watching Takeshi’s Castle, not studying Pythagoras’ theorem.

3min read
Article
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BNPL

Has fintech made us more resilient or vulnerable to economic shocks?

As part of the editorial process for Fintech Insider we review a lot of stories and see how media outlets report on challenger banks. Some recent pieces had the distinct feel of unhappy incumbent bankers lobbying hard to change the narrative.

4min read
Article
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Design

Making inclusive design more inclusive

You may have heard of Marcus, it’s been kind of a big deal. But why and how? We recently sat down with Boe Hartman, CTO at Marcus by Goldman Sachs, to get the inside story.

3min read
Article
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Unfiltered

Why are banks so scared of changing their tech?

Banks are having a midlife crisis. Their tech is at that stage where it’s old enough to gather regrets. Lots of them. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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How loyalty broke and why web3 can fix it

Fintechs regularly provide updates on how many customers they have. Motivations for doing so are varied — garnering headlines, proving naysayers wrong, or right, keeping investors happy and so on. More interestingly, they also have a variety of definitions of “customer” that are not always clear.

5min read
Article
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Design

5 tips for designing purpose-first propositions in 2022

I think we can all accept that clear customer insight, the right business drivers, market opportunities, etc. should inform great proposition design.

3min read
Article
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Unfiltered

Fintech VCs must do more to help the LGBTQ+ community

If there’s one region that’s been bookmarked by every 2024 predictions list in terms of innovation and investment, it’s the Middle East. And as the region emerges as a fintech hotspot, its unique commitment to Islamic finance is drawing attention.

4min read
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Crypto

What does the future hold for crypto regulation?

Everyone’s got a bike these days, right? How many bikes would you admit to owning? Is your ‘multi-bike’ strategy paying off? Now ask yourself the same questions about your use of cloud.

4min read
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11:FS 3.0

3min read
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BNPL

How the Buy Now Pay Later landscape is shifting

As financial services continues to ride the digital transformation wave, there is a big problem emerging: recruiting the tech talent required to achieve the scale of change needed.

3min read
Article
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Unfiltered

Ignoring composability? Everyone’s paying the price

Brexit, GDPR, robo-regulation, fintech bridges, and envoys. Those were the big topics at the Treasury’s International Fintech Conference (IFTC) this year, held at Tobacco Dock.

4min read
Article
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Mortgages

Banks: Fix your mortgage process by becoming truly digital

This article was originally published in February 2021. In light of a looming cost-of-living crisis, soaring inflation and spiralling interest rates, we feel it’s more relevant now than ever. So, after a bit of tinkering, we’ve republished it. Enjoy.

4min read
Article
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Stocks

The fintech crash isn’t over…and that’s a good thing

Markets, from the UK through to Hong Kong and the US, have become highly competitive. With more choice than ever before, how do you make your proposition stand out?

5min read
Article
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CBDCs

Is the CBDC hype legit?

2020 has seen plenty of fintech M&A - LendingClub buying Radius Bank, Intuit acquiring Credit Karma and of course with Visa buying Plaid. You might think the current crisis would reduce activity but it could create more opportunities.

3min read
Article
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Product marketing

Most people don’t know what product marketing is

One of the dirty secrets of the fintech and banking community is that everyone thinks that everyone else understands how it all works and that they’re the only one who doesn’t really get it.

4min read
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Blockchain Insider

23. Bitcoin goes stratospheric, Ethereum Cryptokitties and R3 CEO interview

Coling G Platt is actually in the building this week to join Simon Taylor for the week's top news and a very special interview with R3's David Rutter.

1h11 listen
5
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5: Insurance as a platform

This week David is joined by longtime friend of 11:FS, Sarah Kocianski, and James York, Founder of Worry+Peace, to discuss insurance as a platform, and we also speak to Sascha Wischek, CEO of Fjuul.

56min listen
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Blockchain Insider

22. Can Bitcoin really hit $100,000?

Simon and Colin discuss Bitcoin highs, Ether bonds, rogue ICOs, and much more. Plus, a special interview with Commissioner Brian Quintenz from the CFTC and a discussion on ICOs recorded live from RegTech Rising.

1h02 listen
156
podcast
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156. News: Growing through pain

David, Jason and Simon are joined by Ali Paterson, Valentina Kristensen & Tanya Andreasyan for a look back over the week's news.

1h02 listen
155
podcast
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155. Insights: New ways of working

In this Insights episode, David recorded live from the Tavern Stand at Lords Cricket Ground to explore new ways of working, with Andy Ellis and Peter Ryan-Bell from RBS, and Tunde Olanrewaju from McKinsey.

37min listen
154
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154. News: Winefield

This week very special friend of the show Sarah Kocianski is in the hosting seat as neither David, Jason and Simon were available this week. She is joined by guests including Anna Bennett, Nina Mohanty, Liz Lumley and Sophie Winwood.

49min listen
20
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Blockchain Insider

20. The greatest (bitcoin) story ever told!

Simon Taylor and the birthday boy Colin G Platt (still enjoying the beach in sunny Australia) cover the best of the week's news, including the death of SegWit2x, the surge in Bitcoin Cash and the latest on the parity hack. Plus interviews with Michael Casey, advisor, author, speaker and commentator, and Daniel Cotti and David Sutter from TradeIX.

1h09 listen
153
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153. Insights: The future of banking and disruption

This week we bring you a very special Insights show, recorded live at BBVA's Global Summit in Madrid, where Simon Taylor hosts a panel to discuss the future of banking and disruption with Marko Wenthin, Leanne Kemp, and Elena Alfaro.

36min listen
152
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152. News: High Rate of Return

David, Jason, and Simon are joined by Fluidly Founder, CEO and OBE Caroline Plumb, and CEO and Founder of Norio Ventures, Pete Townsend for this week's news!

1h05 listen
151
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151. Interview: Amber Baldet

This week, Sam Maule talks to the wonderful Amber Baldet, Executive Director and Blockchain Programme Lead at J.P. Morgan.

16min listen
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Blockchain Insider

19. The prequel to the greatest (bitcoin) story ever told

Simon and Colin bring you another packed show covering the week's topsy turvy news, including SegWit2x, more on Bitcoin prices, Colin's long thing and some fantastic guests talking e-sports.

57min listen
150
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150. Fintech Insider: After Dark II

This week is an extremely special Halloween episode: After Dark II recorded in front of a live studio audience from our home at WeWork in Aldgate, London, and we're celebrating an important milestone; it's episode number 150!

1h listen
149
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149. Interview: Liesbeth Rigter, MoneYou & Eric Mouilleron, Bankable

In a special interview this week, David speaks to Liesbeth Rigter, CEO at MoneYou and Eric Mouilleron, CEO at Bankable, about their partnership and their plans for the future.

28min listen
148
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148. Live from Xerocon: part 2

David introduces the second installment from our trip to Xerocon 2017, featuring Edward Berks, Director of Sales, Banking and Fintech at Xero, Ian Christie, CEO at Boma Technologies, Margaret Laidlaw, Partner at Mazars, Mark Sykes, Partner at BDO and Anna Curzon, Chief Partner Officer at Xero.

28min listen
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Blockchain Insider

18. Bitcoin soaring, plus ICOs, hipsters and Tezos

This week, Simon and Colin catch up and the weeks news and talk to Stephen Palley, Software Development Lawyer, and Jeff Bandman, Principal at Bandman Advisors and former CFTC Fintech Advisor.

1h01 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen