Global

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11:FS Pulse

Why is competitor research so important?

I think I speak for a lot of people when I say - homework is crap. Evenings after school are for watching Takeshi’s Castle, not studying Pythagoras’ theorem.

3min read
Article
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BNPL

Has fintech made us more resilient or vulnerable to economic shocks?

As part of the editorial process for Fintech Insider we review a lot of stories and see how media outlets report on challenger banks. Some recent pieces had the distinct feel of unhappy incumbent bankers lobbying hard to change the narrative.

4min read
Article
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Design

Making inclusive design more inclusive

You may have heard of Marcus, it’s been kind of a big deal. But why and how? We recently sat down with Boe Hartman, CTO at Marcus by Goldman Sachs, to get the inside story.

3min read
Article
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Unfiltered

Why are banks so scared of changing their tech?

Banks are having a midlife crisis. Their tech is at that stage where it’s old enough to gather regrets. Lots of them. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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How loyalty broke and why web3 can fix it

Fintechs regularly provide updates on how many customers they have. Motivations for doing so are varied — garnering headlines, proving naysayers wrong, or right, keeping investors happy and so on. More interestingly, they also have a variety of definitions of “customer” that are not always clear.

5min read
Article
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Design

5 tips for designing purpose-first propositions in 2022

I think we can all accept that clear customer insight, the right business drivers, market opportunities, etc. should inform great proposition design.

3min read
Article
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Unfiltered

Fintech VCs must do more to help the LGBTQ+ community

If there’s one region that’s been bookmarked by every 2024 predictions list in terms of innovation and investment, it’s the Middle East. And as the region emerges as a fintech hotspot, its unique commitment to Islamic finance is drawing attention.

4min read
Article
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Crypto

What does the future hold for crypto regulation?

Everyone’s got a bike these days, right? How many bikes would you admit to owning? Is your ‘multi-bike’ strategy paying off? Now ask yourself the same questions about your use of cloud.

4min read
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11:FS 3.0

3min read
Article
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BNPL

How the Buy Now Pay Later landscape is shifting

As financial services continues to ride the digital transformation wave, there is a big problem emerging: recruiting the tech talent required to achieve the scale of change needed.

3min read
Article
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Unfiltered

Ignoring composability? Everyone’s paying the price

Brexit, GDPR, robo-regulation, fintech bridges, and envoys. Those were the big topics at the Treasury’s International Fintech Conference (IFTC) this year, held at Tobacco Dock.

4min read
Article
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Mortgages

Banks: Fix your mortgage process by becoming truly digital

This article was originally published in February 2021. In light of a looming cost-of-living crisis, soaring inflation and spiralling interest rates, we feel it’s more relevant now than ever. So, after a bit of tinkering, we’ve republished it. Enjoy.

4min read
Article
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Stocks

The fintech crash isn’t over…and that’s a good thing

Markets, from the UK through to Hong Kong and the US, have become highly competitive. With more choice than ever before, how do you make your proposition stand out?

5min read
Article
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CBDCs

Is the CBDC hype legit?

2020 has seen plenty of fintech M&A - LendingClub buying Radius Bank, Intuit acquiring Credit Karma and of course with Visa buying Plaid. You might think the current crisis would reduce activity but it could create more opportunities.

3min read
Article
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Product marketing

Most people don’t know what product marketing is

One of the dirty secrets of the fintech and banking community is that everyone thinks that everyone else understands how it all works and that they’re the only one who doesn’t really get it.

4min read
147
podcast
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147. State of the Union 2

Sam Maule hosts a very special episode of Fintech Insider from a flat in Toronto! Sam's joined by Mike Sigal from 500 Fintechs (part of 500 Startups), Dion Lisle from CapGemini, Jo Lang from IBM, and April Rudin from The Rudin Group.

53min listen
146
podcast
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146. What's the price of getting 5H1T done?

This week Jason, David and Simon are joined by Sharon O'Dea, consultant, advisor, and blogger, and Kadhim Shubber, Tech 100 #68 and FT Alphaville journalist to discuss the week's top news.

1h listen
17
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Blockchain Insider

17. Bitcoin price explodes, ICOs implode and CEO of Ripple Interview

This week Simon and Colin talk through the Bitcoin good news story as well as Tezos, R3, and much more. Plus, we hear Sam Maule talk to Brad Garlinghouse, CEO of Ripple.

54min listen
144
podcast
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144. Live from Xerocon: part 1

This week, we cover David's time at Xerocon, where he hosted a panel on Frictionless Finance featuring Niall Cameron, Global Head of Digital at HSBC, Caroline Plumb OBE, CEO at Fluidly, Colin Goldstein, Head of Partnerships at iwoca, Stewart Roberts, Executive VP at iZettle, and Shachar Bialick, CEO at Curve.

1h listen
143
podcast
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143. News: O Canada!

This week Sam is joined by Kris Hansen, CTO at Koho, Dan Eberhard, founder of Koho, Barb MacLean, Director at Celero Solutions and Zac Cohen, General Manager at Trulioo in a special news show brought to you from Toronto, Canada.

1h02 listen
4
podcast
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4: InsureTech Connect, Las Vegas

In this week’s jam-packed show Nigel visits InsureTech Connect in Las Vegas and talks to Darin Reffitt, Vice President of Marketing at Splice Software; Quentin Colmant, co-Founder of Qover; Tim Hardcastle, CEO of Instanda; Chris Cheatham, CEO of Risk Genius; and Caribou Honig himself, co-founder of InsureTech Connect.

1h23 listen
4
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Insurtech Insider

4: InsureTech Connect, Las Vegas

In this week’s jam-packed show Nigel visits InsureTech Connect in Las Vegas and talks to Darin Reffitt, Vice President of Marketing at Splice Software; Quentin Colmant, co-Founder of Qover; Tim Hardcastle, CEO of Instanda; Chris Cheatham, CEO of Risk Genius; and Caribou Honig himself, co-founder of InsureTech Connect.

1h23 listen
16
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Blockchain Insider

16. Eth and Bitcoin forks, Bitcoin all-time high and Ripple vs R3

This week Simon Taylor and Colin G Platt delve into the week's top blockchain and crypto news, and we hear from Brian Behlendorf, Executive Director at the Hyperledger Project within the Linux Foundation, and from Paul Worrall, founder of Zonafide.

1h05 listen
142
podcast
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142. Insights: PSD2 Round Table

Jason Bates talks to Gavin Littlejohn, Mike Kelly, Anita Kimber and Matt Cox about PSD2 - what is it and what does it mean for the industry?

1h08 listen
141
podcast
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141. The future will be tokenised

Meaghan Johnson is joined by the 11:FS Pulse team's Benedict Shegog, as well as Fintech Insider favourites Liz Lumley, Sarah Kocianski and Charlie Wood.

54min listen
140
podcast
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140. Interview: Niall Cameron, HSBC

This week David Brear talks to Niall Cameron, Global Head of Institutional and Digital at HSBC about strategy, growth and fintech.

24min listen
15
podcast
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15. What the hell is Segwit2x, enterprise Blockchain and more regulators weigh in

Simon and Colin explore the week's news, plus special interviews with Scott Nelson, CEO and Chairman of Sweetbridge, and Abasa Phillips, founder of Zilla.

1h05 listen
15
podcast
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Blockchain Insider

15. What the hell is Segwit2x, enterprise Blockchain and more regulators weigh in

Simon and Colin explore the week's news, plus special interviews with Scott Nelson, CEO and Chairman of Sweetbridge, and Abasa Phillips, founder of Zilla.

1h05 listen
139
podcast
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139. Interview: Ron Herman, Sionic Mobile & Michael Crawford, Fifth Third

On this week's episode, Sam talks to Ron Herman, founder and CEO at Sionic Mobile, and Michael Crawford, Vice President at Fifth Third.

41min listen
138
podcast
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138. News: The Brexit Blame Game

This week David is joined by Bianca Lopes, Sarah Kocianski and Jamie Campbell.

56min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen