Global

Article
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SMBs

Jobs to be Done: How to help US SMBs keep their personal assets separate from their business finances

Jobs To Be Done (JTBD) is a theory. Its main aim is to explain why customers start - and stop - using different products and services in the market. Stripped down to the essentials, it’s a fairly straightforward concept first introduced by Harvard professor Clayton Christensen that can be adapted into a useful tool for product development.

5min read
Article
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Town hall 27th July 2020: Business update from David

Good working culture is impossible without motivation. Therefore, it is essential to follow a model of organisation design that supports the conditions in which motivation can be maximised.

5min read
Article
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Banking

Leda Writes for Fintech Futures: the stress of being stressed

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to planning for the future, accountability and caring about everything.

5min read
Article
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Engineering

An introduction to engineering in 11:FS Consulting

At 11:FS, we build digital financial services, primarily banks. ‘Bank’ is a very broad term, of course, and our focus on client needs and ‘Jobs To Be Done’ approach (“People don’t want a mortgage, they want to buy a house”), means that we rarely set out to build a pure bank.

5min read
Article
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Banking

Leda Writes for Fintech Futures: the pretence of invincibility

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she ponders the difference between stress, and pressure - and the importance of acknowledging that stress without indulging it.

5min read
Article
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User experience

Designing experiences and inspiring the makers. Clouston Mahon

Despite the astronomical price-tag and highly breakable look of early foldable phones, we can confidently predict a future of interesting new design challenges thanks to flexible screens.

5min read
Article
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Culture

Leda Writes for Fintech Futures: living in a passive voice world

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she examines innovation, with a side order of Shakespeare.

5min read
Article
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Culture

Leda Writes for Fintech Futures: storytelling for introverts

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she delves into her wardrobe to talk about t-shirts as a metaphor for life, love and work.

5min read
Article
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Banking

Leda Writes for Fintech Futures: friends in low places

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she has the topic of innovation in her crosshairs.

5min read
Article
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Banking

Leda Writes for Fintech Futures: tell it cos it's a good story

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week it's the big sleep - not a Raymond Chandler book review, rather a look at payments innovation.

5min read
Article
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Banking

Leda Writes for Fintech Futures: on getting a job, but finding love. Every bloody time.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, she tells us why giving the people building your future a reason to believe in you and your right for a future is the corporate version of making your bed each morning.

5min read
Article
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11:FS

My productivity hack: self-reflection and setting priorities

The research on retail payments that I have done over the past couple of months had me thinking about my own payments journey and left me wondering how my own behaviour has evolved and what drove me to make such payments?

5min read
Article
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Banking

Leda Writes for Fintech Futures: another trip around the sun

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she recounts tales of bad bosses and the lessons learned.

5min read
Article
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COVID-19

How digital customer support can help banks during COVID-19 and beyond

At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.

5min read
Article
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Banking

Leda Writes for Fintech Futures: unsolicited advice on unsolicited advice

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.

5min read
246
podcast
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246. Finding Blockchain’s Feet

In this episode Simon and David sit down with Richard and Maya to discuss the state of the Blockchain. We […]

55min listen
245
podcast
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245. Mandatory Listening

In this episode Our last news show at Level39, Aden Davies is on point for the first time, as we […]

1h16 listen
244
podcast
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244. Jeremy Burge, Chief Emoji Officer of Emojipedia

In this episode Jeremy Burge joins us to discuss the wonderful world of Emoji. David and Jeremy discuss how emoji […]

23min listen
243
podcast
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243. Ethical Hacking with Jamie Woodruff and Sergey Pavlovich

In this episode We dive into the interesting world of ethical hacking. Our first guest Jamie Woodruff takes us through […]

31min listen
242
podcast
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242. Money and Mental Health

In this episode We attend the Money and Mental Health Tech Sprint. With the help of new Fintech Insider host Dr Harriet Bedell-Pearce […]

36min listen
241
podcast
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241. Gerhard Coetzee, Lead Financial Sector Specialist at CGAP

In this episode Gerhard Coetzee is making a real difference in the world of financial inclusion. As Lead Financial Sector […]

18min listen
240
podcast
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240. Innovate Finance – THE Global Summit of FinTech

In this episode We’re at the 2017 Innovate Finance Global Summit, one of the most prestigious conferences for the financial […]

55min listen
239
podcast
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239. Alessandro Hatami, Managing Partner at The Pacemakers

In this episode Alessandro Hatami started with road building in Africa as an engineer, on to direction setting at Lloyds […]

33min listen
237
podcast
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237. Barclays Takeover!

In this episode Barclays takeover! Over the years, Barclays have pioneered tech in financial services, from the first UK bank […]

47min listen
236
podcast
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236. Hangover Deep

In this episode The day after the 11:FS birthday bash, we get hangover deep on FinTech Insider News – misquoting […]

1h listen
235
podcast
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235. Alipay’s Rita Liu on Consumer Pain Points Driving Global Expansion

In this episode Alipay dominates financial news. On FinTech Insider, we joke about creating a jingle for ‘Alipay does a […]

14min listen
234
podcast
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234. RegTech Chaos Monkey

In this episode RegTech is sexy. No, really, it is! RegTech goes beyond developing new technology to meet regulatory requirements […]

53min listen
233
podcast
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233. Article 50: Signing the Divorce Papers

In this episode Article 50. Well, we went through with it and signed the divorce papers. Does the triggering of Article 50 […]

1h20 listen
230
podcast
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230. A Proper FinTech Geek Moment

In this episode We’re very excited about the launch of Clear Bank, the first clearing bank to be authorized in […]

1h16 listen
229
podcast
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229. 10x CEO Antony Jenkins on Startup Life and the Future of Banking

In this episode Antony Jenkins, former CEO of Barclays, has spent 35 years working in large financial services institutions. He says […]

19min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen