
Jobs To Be Done (JTBD) is a theory. Its main aim is to explain why customers start - and stop - using different products and services in the market. Stripped down to the essentials, it’s a fairly straightforward concept first introduced by Harvard professor Clayton Christensen that can be adapted into a useful tool for product development.

Good working culture is impossible without motivation. Therefore, it is essential to follow a model of organisation design that supports the conditions in which motivation can be maximised.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to planning for the future, accountability and caring about everything.

At 11:FS, we build digital financial services, primarily banks. ‘Bank’ is a very broad term, of course, and our focus on client needs and ‘Jobs To Be Done’ approach (“People don’t want a mortgage, they want to buy a house”), means that we rarely set out to build a pure bank.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she ponders the difference between stress, and pressure - and the importance of acknowledging that stress without indulging it.

Despite the astronomical price-tag and highly breakable look of early foldable phones, we can confidently predict a future of interesting new design challenges thanks to flexible screens.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she examines innovation, with a side order of Shakespeare.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she delves into her wardrobe to talk about t-shirts as a metaphor for life, love and work.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she has the topic of innovation in her crosshairs.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week it's the big sleep - not a Raymond Chandler book review, rather a look at payments innovation.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, she tells us why giving the people building your future a reason to believe in you and your right for a future is the corporate version of making your bed each morning.

The research on retail payments that I have done over the past couple of months had me thinking about my own payments journey and left me wondering how my own behaviour has evolved and what drove me to make such payments?

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she recounts tales of bad bosses and the lessons learned.

At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.

In this episode Simon and David sit down with Richard and Maya to discuss the state of the Blockchain. We […]

In this episode Our last news show at Level39, Aden Davies is on point for the first time, as we […]

In this episode Jeremy Burge joins us to discuss the wonderful world of Emoji. David and Jeremy discuss how emoji […]

In this episode We dive into the interesting world of ethical hacking. Our first guest Jamie Woodruff takes us through […]

In this episode We attend the Money and Mental Health Tech Sprint. With the help of new Fintech Insider host Dr Harriet Bedell-Pearce […]

In this episode Gerhard Coetzee is making a real difference in the world of financial inclusion. As Lead Financial Sector […]

In this episode We’re at the 2017 Innovate Finance Global Summit, one of the most prestigious conferences for the financial […]

In this episode Alessandro Hatami started with road building in Africa as an engineer, on to direction setting at Lloyds […]

In this episode Barclays takeover! Over the years, Barclays have pioneered tech in financial services, from the first UK bank […]

In this episode The day after the 11:FS birthday bash, we get hangover deep on FinTech Insider News – misquoting […]

In this episode Alipay dominates financial news. On FinTech Insider, we joke about creating a jingle for ‘Alipay does a […]

In this episode RegTech is sexy. No, really, it is! RegTech goes beyond developing new technology to meet regulatory requirements […]

In this episode Article 50. Well, we went through with it and signed the divorce papers. Does the triggering of Article 50 […]

In this episode We’re very excited about the launch of Clear Bank, the first clearing bank to be authorized in […]

In this episode Antony Jenkins, former CEO of Barclays, has spent 35 years working in large financial services institutions. He says […]

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

