Global

Article
-
UX

Design drill down #1

In the second of this monthly design series, we look at a rebrand done right, an app that bids to be the future of car management, and one firm designing a better relationship between finance and the environment.

5min read
Article
-
Trust

Four fundamentals for building trust in digital

Nobody sets out to block innovation in their organisation. It just happens.

10min read
Article
-
No items found.

5 Insights from Under The Hood

The last episode of Under The Hood, the podcast series with 11:FS that took a deep dive into the banking infrastructure that is disrupting traditional banking models and shaking up the system, has been released. And looking back, I realise how many great conversations we’ve had.

5min read
Article
-
No items found.

Moving your marketing from startup to scaleup

Customer-centric, focused on financial inclusion, helping the underserved and unbanked. Have we rediscovered the principles of the first banks and building societies?

8min read
Article
-
Insurtech

Embedded insurance: “We’ve only scratched the surface of what can be achieved”

This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
-
Digital

If you call yourself digital, you're not digital

Many marketers have a story of a boss or board that wanted all the benefits of a strong brand, without the investment, hassle or commitment of having to build one. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
-
Technology

Senior people need to understand technology

So. Let’s talk about DAO, baby.

5min read
Article
-
Tech debt

Tech debt in banking, how did we get here?

Simon interviewed the husband and wife team Arthur and Kathleen Brietman, the co-founders of Tezos, about their recent token sale for the very first episode of Blockchain Insider.

5min read
Article
-
compliance

Do you have enough technology understanding in your Compliance team?

In today's globalized business environment, the discussion around offering alternative payment methods (APMs) to end users continues to grow. APMs can provide businesses with improved cost efficiency, better user experience, broader access to various user segments, and thus increased conversion rates. However, it is essential to carefully consider the challenges and potential drawbacks that come with adopting APMs before fully embracing them.

10min read
Article
-
Banking

Pace of change is a power law

Dutch directness, failing fast and innovating endlessly are the three common themes in the interview Simon did with Benoit Legrand, CIO of ING. And they’re what drives his approach to delivering success at ING.

10min read
Article
-
Unfiltered

My 11 lessons after 5 years as 11:FS CEO

With remote working now the norm for most of us, the need to prioritise is more important than ever.

6min read
Article
-
Open finance

Summary: The FCA’s feedback on the Open Finance CFI

I’ll be honest when I joined 11:FS I didn’t really expect to end up in West Africa. But on reflection, that was pretty short-sighted. We create truly digital ventures for the good of people everywhere, and we mean everywhere.

10min read
Article
-
Unfiltered

If your marketing is better than your product, you’re doing it wrong

We went to the IFGS to meet some of the biggest and newest names in Fintech. We’re bringing you some fantastic insights from our first five interviewees on the fintech landscape for 2018. Ross Gallagher and Simon Taylor spoke to: Benedetta Arese Lucini, Co-founder, Oval Money Charles d’Haussy, Head of Fintech, InvestHK Thomas Eyre, CEO and Co-founder LOQBOX Li Wang, Head of EMEA, Alipay James Mackonochie, COO and Co-founder, Pia Listen to all the interviews in full on Fintech Insider here or stream them below.

5min read
Article
-
Unfiltered

Could femtech be better at solving banking problems than fintech?

“Money is a matter of functions four: a medium, a measure, a standard, a store.”But, money is also a form of communication. Money has the power to communicate success, shame, inadequacy, desire, isolation, disdain, greed, support, addiction and resentment. Talking money is also one of society’s greatest taboos. Femtech has had to tackle its own set of taboo topics, so in the spirit of International Women’s Day I’m looking at a thing or two fintech could learn from femtech. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

6min read
Article
-
jobs to be done,

3 ways to create a culture that fights the customers’ corner

Customer-centricity is a phrase that’s been used and abused over the last decade. But what does it mean in practice and how can Jobs to be Done make it happen?

4min read
228
podcast
-

228. Challenger Banks: The Battle Begins

In this episode We’ve brought together some of our favourite folks from the world of FinTech challenger banks. In this episode, we […]

35min listen
227
podcast
-

227. Tantric Blockchain and Other FinTech Fun

In this episode On this episode of FinTech Insider we cover all sorts of intrigue, from money laundering, to tantric blockchain, […]

1h08 listen
225
podcast
-

225. Rotten to the Core Banking

In this episode Technology is failing banking. Bankers know what a great customer experience should look like, but they’re often prevented from delivering on that due to ancient […]

40min listen
224
podcast
-

224. Taking the Bull by the Horns

In this episode Taking the bull by the horns. We absolutely loved the statue that Wall Street fund manager State Street installed as part […]

1h04 listen
221
podcast
-

221. Orange is the New Bank

In this episode Is PSD2 an opportunity or a headache for banks? FinTech Insider News guest Ben Robinson says we’re still […]

1h06 listen
220
podcast
-

220. Blythe Masters on Blockchain’s Once in a Generation Opportunity

In this episode Blythe Masters spent 27 years at JP Morgan in a variety of roles, including running the global commodities business, working […]

25min listen
219
podcast
-

219. CIO Special: How to Change Your Culture

In this episode When it comes to innovation, can big, established banks compete with agile startups? Culture is the major barrier […]

44min listen
218
podcast
-

218. Robots Have Feelings, Too

In this episode Bill Gates wants a robot tax to compensate for job losses; Liverpool launches its own local currency; […]

57min listen
216
podcast
-

216. The First 5 Steps to Transform Your Bank

Our mantra is digital banking is only 1% finished, and people usually react in two ways to this. Either they […]

29min listen
215
podcast
-

215. Cookies, Funny Money & What if Amazon Buys Capital One?

In this episode Amazon is looking to buy Capital One, or so goes the rumour. It’s been predicted for a long […]

1h09 listen
213
podcast
-

213. Bank Business Models: The Last Bastion of Innovation

In this episode Innovation isn’t having an app – it’s having a new business model. Yet for banks, business models are one […]

54min listen
212
podcast
-

212. News: Is FinTech Failing? Dodd-Frank. And Everything Goes Back to Cannabis.

In this episode Is FinTech failing? We discuss this clickbait-y headline which made the rounds recently. We also talk to Lawrence Wintermeyer, CEO […]

43min listen
211
podcast
-

211. Token CEO Steve Kirsch

In this episode Serial tech entrepreneur Steve Kirsch (@stkirsch) has founded seven companies and earned a name for himself as the […]

24min listen
210
podcast
-

210. Rainmaking Summit: Show Me How to Innovate

In this episode Liz Lumley, Managing Director of Thought Leadership at Rainmaking, says a woman approached her at one of their events recently and said, “I’m […]

56min listen
207
podcast
-

207. PFM: Don’t Call it a Comeback

In this episode Is PFM dead? Invisible? Or has Personal Financial Management evolved from data-driven piecharts to something more useful? […]

57min listen
Video
-
11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
-
11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
-
Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
-
Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
-
Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
-
Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
-
Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
-
Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
-
Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
-
No items found.

11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen