
Every bank should take note of Swish, the killer mobile payments app created in 2012 by six of Sweden’s largest banks and some smaller savings banks. The app is available across Android, iOS, and Windows operating systems and enables realtime payments to a mobile number.

No stranger to podcasts and a fan of many, CEO of CYBG, David Duffy came on to the Fintech Insider podcast to talk with Simon Taylor about banking in the age of fintech.

You want brand recognition and recall. You have a marketing and advertising spend but continue to use the same tactics and rely on metrics built primarily in an analogue media world to track many of your results.

Banking has been transforming for over a decade now. Some have done it well, others leave a lot to be desired.

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski returns to one of her favourite topics: the Australian fintech and challenger bank market.

Whilst trust in financial services has increased by 8% in the last 10 years globally, trust in the technology industry has dropped by 6% in the last year alone. Hence, with the pandemic further necessitating the use of technology, it’s more important than ever for digital financial services to develop and maintain trust from their users.

I am hungover. Last night at the British Banking Awards, presented by Smart Money People, was epic.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week the terrible false choice - for love or money?

There’s something super-interesting about hacking everyday spend. It’s that recurring everyday excuse to nudge customers towards a better future.

This was originally published as a New Insights article on 12th January 2024 exclusively for 11:FS Pulse users on the Pulse platform. Given this week's news that NatWest has made its banking app available on Apple Vision Pro, we thought it would only be right to make it available for everyone.

Did I click-bait you into reading this? Relax, we are not shuttering 11:FS, just a small part of it.

Each week, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week her attention turns, once again, to women in financial services.

How cool would it be if you could subscribe to getting more wealth?

You know they say you shouldn’t start a diet and give up smoking at the same time? Or get married and start a new job? Or whatever?

Seven years ago, the first new retail bank in the UK in almost a century got its licence to open, as Chris Skinner noted in a recent blog post. Now, there are nearly 50 banks in the pipeline: app-only startup banks, foreign exchange payment cards, personal financial management apps, business accounts, and more. How are they all going to make money? And how will they differentiate themselves enough to win the hearts of customers? In episode 228 of FinTech Insider, we discuss with guests from FinTech challenger banks Fidor, Starling Bank, and Loot.

In this episode Antony Jenkins, former CEO of Barclays, has spent 35 years working in large financial services institutions. He says […]

In this episode We’ve brought together some of our favourite folks from the world of FinTech challenger banks. In this episode, we […]

In this episode On this episode of FinTech Insider we cover all sorts of intrigue, from money laundering, to tantric blockchain, […]

In this episode Technology is failing banking. Bankers know what a great customer experience should look like, but they’re often prevented from delivering on that due to ancient […]

In this episode Taking the bull by the horns. We absolutely loved the statue that Wall Street fund manager State Street installed as part […]

In this episode Is PSD2 an opportunity or a headache for banks? FinTech Insider News guest Ben Robinson says we’re still […]

In this episode Blythe Masters spent 27 years at JP Morgan in a variety of roles, including running the global commodities business, working […]

In this episode When it comes to innovation, can big, established banks compete with agile startups? Culture is the major barrier […]

In this episode Bill Gates wants a robot tax to compensate for job losses; Liverpool launches its own local currency; […]

Our mantra is digital banking is only 1% finished, and people usually react in two ways to this. Either they […]

In this episode Amazon is looking to buy Capital One, or so goes the rumour. It’s been predicted for a long […]

In this episode Innovation isn’t having an app – it’s having a new business model. Yet for banks, business models are one […]

In this episode Is FinTech failing? We discuss this clickbait-y headline which made the rounds recently. We also talk to Lawrence Wintermeyer, CEO […]

In this episode Serial tech entrepreneur Steve Kirsch (@stkirsch) has founded seven companies and earned a name for himself as the […]

In this episode Liz Lumley, Managing Director of Thought Leadership at Rainmaking, says a woman approached her at one of their events recently and said, “I’m […]

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

