
Fintech is constantly evolving and creating new ways to deliver a positive customer experience. But if they can do it, surely everyone else can too?

Moving into a new field, from study or another sector, is always a daunting task. Especially when it’s something as new and undefined as fintech can be. Luckily, we did a show at the Cass Finance Conference dedicated to breaking into fintech. Examining the dos and don’ts of entering the field are: Jeff Tijssen, 11:FS Head of Consulting, Sophie Winwood, Head of Partnerships at Innovate Finance, and Valentina Kristensen Head of PR and Marketing at Oak North. Our three veterans of the field speak with Fintech Insider host Ross Gallagher. Covering the skills you need to make it in the fintech world. You can download the podcast here or click play below. Alternatively, read on for a summary and highlights. Read on anyway, it’s interesting stuff.

There was a moment during the pandemic where we collectively dreamt of a better world.

11:FS turns two this week! As we hit the terrible twos but before we dig into our birthday cake, we’re feeling all reflective and so we thought it was a good time to look back over our last year and see how far we’ve come from year 1 to 2.

Guest author Alan Tsen lends his thoughts on the killer use cases for Open Banking in Australia. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

Picking apart the week on the Fintech Insider News show alongside hosts Simon Taylor and Ross Gallagher are Carrie Osman, CEO and founder of Cruxy, Ali Paterson, Editor of Fintech Finance, Amelie Arras, Marketing Director of Adastra Marketing, and Veronique Constans, Programme Manager at 11:FS. Listen here for the episode in full, stream it below or read on for extra insights.

“Digital is a small team sport” is a phrase we often use at 11:FS: you’ll hear us say it in keynotes, in pitches and on the podcast. But what do we really mean?

Following hot on the heels of International Women’s Day yesterday, we have some fantastic insights from some leading women in UK fintech. I spoke to Rachel Kent – Head of Global Financial Institutions Sector, Hogan Lovells; Wendy Jephson – Co-founder & Chief Behavioural Specialist, Nasdaq Sybenetix; Sophie Bialaszewski – Head of Innovation, Lloyds Banking Group, Adizah Tejani, Marketing Director at Token, Inc; and Min Teo – VP of Operations, Yoyo Wallet. Listen to the interviews in full on Fintech Insider here or stream them below.

In this Q&A with Jimmy Williams, CEO and co-founder of Urban Jungle we discuss using technology to enhance transparency in home and contents insurance.

The modern day Delivery Lead has evolved in recent years and now the position has a whole host of new challenges to deal with. 11:FS Head of Delivery Adam Davis explores what that really means.

A few weeks ago, we wrote an article about migrant workers in the Middle East and their access to financial services. We can’t continue the conversation about regional financial exclusion without talking about the gender gap.

For Fintech Insider’s news show Simon and Jason are joined by 11:FS NED Chris Skinner, Tanya Andreasyan, Editor at Banking Technology; Kristian Luoma – Head of OP Lab, in town from Helsinki for one night only and Cliff Evans, Head of Digital Banking at Capgemini, to take on the week’s top stories. This week they look at the monumental shifts in both global stock exchanges and crypto markets; the US take on Open Banking, and exciting developments in the SME space both here and abroad. Listen in full here, stream below or read on for highlights!

About two months ago I wrote a job ad for a “Programme Delivery Lead” to come and join us at 11:FS to create a digital financial services product and take it to market. But things didn’t quite go as expected.

Note – I use female loosely here to include all those who identify with feminine traits, partially, wholly or barely. The idea is not to be gender normative or exclusionary, so please excuse AND educate me if that is happening here. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

When most banks are bribing people to join with £100 or a Rihanna CD, Monzo is doing the opposite: building a bank customers love, involving them in its development, and being so amazing the network blows up like Facebook. Monzo, the bank that broke Crowdcube, now has more than 100,000 customers. Next milestone: 1 million. Here’s how they’ll do it. (subscribe to FinTech Insider to hear the whole story)

In this episode Antony Jenkins, former CEO of Barclays, has spent 35 years working in large financial services institutions. He says […]

In this episode We’ve brought together some of our favourite folks from the world of FinTech challenger banks. In this episode, we […]

In this episode On this episode of FinTech Insider we cover all sorts of intrigue, from money laundering, to tantric blockchain, […]

In this episode Technology is failing banking. Bankers know what a great customer experience should look like, but they’re often prevented from delivering on that due to ancient […]

In this episode Taking the bull by the horns. We absolutely loved the statue that Wall Street fund manager State Street installed as part […]

In this episode Is PSD2 an opportunity or a headache for banks? FinTech Insider News guest Ben Robinson says we’re still […]

In this episode Blythe Masters spent 27 years at JP Morgan in a variety of roles, including running the global commodities business, working […]

In this episode When it comes to innovation, can big, established banks compete with agile startups? Culture is the major barrier […]

In this episode Bill Gates wants a robot tax to compensate for job losses; Liverpool launches its own local currency; […]

Our mantra is digital banking is only 1% finished, and people usually react in two ways to this. Either they […]

In this episode Amazon is looking to buy Capital One, or so goes the rumour. It’s been predicted for a long […]

In this episode Innovation isn’t having an app – it’s having a new business model. Yet for banks, business models are one […]

In this episode Is FinTech failing? We discuss this clickbait-y headline which made the rounds recently. We also talk to Lawrence Wintermeyer, CEO […]

In this episode Serial tech entrepreneur Steve Kirsch (@stkirsch) has founded seven companies and earned a name for himself as the […]

In this episode Liz Lumley, Managing Director of Thought Leadership at Rainmaking, says a woman approached her at one of their events recently and said, “I’m […]

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

