Global

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Partnerships

Top 6 things to think about when reimagining your partnership strategy

In this guest blog Bailey Kusar, co-founder and CEO of Toucan, examines how open banking can be used to deliver services that better support people with mental health conditions to manage their finances.

4min read
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Financial services

Financial services needs to start speaking to the female customer

There’s a lot of positivity, creativity and excitement within game developer communities. People are flocking to games for entertainment and there have never been more tools to create them.

3min read
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Product

With good product design, impatience is a virtue

Working with agencies can sometimes feel like you spend weeks or even months covering ground that you already know before you start seeing value.

3min read
Article
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Insurance

How have insurance products changed in the last few years?

If you’re building a fintech or adding financial services to an existing platform, there’s no doubt that the concept of embedded finance with white-label solutions has passed you by.

3min read
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Design

Our top 3 tips for designing winning propositions in 2022

Everything that made senior bankers successful is what makes them less able to thrive in the digital economy.

2min read
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Banking

Most people in FS don't understand how it all fits together

James Safford is a name you might not be familiar with from the 11:FS team. He’s starred in a couple of our shows with brilliant insights on what’s going on in the fintech space. James is a Market Research Analyst working on the 11:FS Pulse platform delivering insights into customer journeys globally. I took a moment to sit down with James and talk to him about how things differ working in fintech compared to publishing, and why he moved into the space after deciding against a lifelong dream.

3min read
Article
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Crypto

Why did a crypto exchange pay $700m to have their name on a building?

This past weekend an estimated 177m people tuned in as Matthew Stafford’s (strong surname BTW) LA Rams defeated the Cincinnati Bengals at Super Bowl LVII.

4min read
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Diversity and inclusion

A snapshot of diversity and inclusion at 11:FS in 2021

Continuous improvement is a huge focus at 11:FS. We’re always looking for the 1% improvements and 10x ideas (and everything in between) that will drive us forwards.

4min read
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Design

Designers are not the centre of the universe

The 11:FS research team recently finalised the first part of a major piece of work examining the services available to US Small to Medium-sized businesses. Here’s some of what we discovered.

4min read
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UX

The 5 biggest UX challenges for fintechs in 2022

Providing the best service to have the largest market share. That’s what banks want to be and want to have. And for a very long time they did.

4min read
Article
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Social Media

Why a social media platform will win the digital wallet war

The killer digital wallet will not come from a fintech company - it will come from a social media platform. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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Insurtech

What’s making headlines in insurtech?

2022 is well underway and if you’re still wishing people a Happy New Year, it’s time to stop living in the past.

3min read
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Design

The 2022 design trends that will make a mark on financial services

As we begin 2022, we’re looking forward to seeing some innovative solutions in the fintech space, but there will be roadblocks along the way.

3min read
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Creator economy

The state of financial services in the creator economy

I had the pleasure of interviewing Rob Frohwein, the CEO and co-founder of Kabbage, for the 11:FS Connection Interrupted podcast. Rob has plenty of stories to fall back on when discussing how his co-founders and he were able to start a company in the midst of the 2008 financial crash (great timing by the way Rob). They were able to successfully implement their concept of providing funding to small businesses and consumers online. As of the beginning of 2018 Kabbage has served 125k customers and made over $3.5 billion in loans.

4min read
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Tech debt

Defining your tech debt is the first step to escaping it

In this special guest blog, Deniz Güven, CEO and Executive Director, Virtual Bank by Standard Chartered, discusses innovation in Hong Kong and the development of a Brave New Bank.

3min read
206
podcast
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206. Trump’s New Deal for Britain, Ant Financial Goes Global

In this episode News, glorious news! We’ve switched up the format of the show in season 2. Every Monday, we’ll bring […]

1h15 listen
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202. APIs: Plug into Banking

In this episode What are APIs? We break it down in today’s episode with some great guests. But a little […]

1h14 listen
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201. Benoit Legrand, Global Head of FinTech at ING

In this episode Today we’re speaking to Benoit Legrand, Global Head of FinTech at ING. Benoit has more than 20 […]

18min listen
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200. Transaction Banking: From Zero to Hero

In this episode Transaction banking has been defined as “the plumbing of international business. It ensures that salaries get paid, money […]

1h21 listen
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136. Leda Glyptis, Banking & FinTech Legend

Leda Glyptis (@LedaGlyptis) should be first on your list for any dinner party. Full of wit and wisdom, this banking and […]

1h07 listen
135
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135. Digital Banking is Only 1 Percent Finished

Happy New Year from FinTech Insider! Wow, 2016 was an incredibly busy year for us. In addition to doing this […]

1h05 listen
134
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134. FinTech Predictions for 2017

Time to make fintech predictions for 2017! Will PSD II be the biggest disappoint of the year? How big will the challenger […]

13min listen
133
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133. 2016 FinTech Review – What a Crazy Ass Year Part 2

And now for part 2 of our 2016 FinTech Review — What a Crazy Ass Hear This Has Been. We discuss Pokémon […]

45min listen
132
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132. 2016 FinTech Review – What a Crazy Ass Year Part 1

You’ve had your holiday meals, now it’s time to digest 2016. What a crazy ass year this has been. Brexit. President Trump. […]

54min listen
129
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129. Xero: Giving 800,000 Business Owners Their Lives Back

In this episode Gary Turner is Co-Founder and Managing Director of Xero, which provides small- to medium sized businesses (SMBs […]

20min listen
128
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128. How FinTech is Revolutionising SMEs

In this episode Business banking sucks, but it doesn’t have to, say this week’s stellar guests. The CEO of Tide and Co-Founders of […]

59min listen
127
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127. Giving Banks FinTech Access Through One API

In this episode Onboarding a FinTech into a bank is expensive, due to acquisition and compliance costs, and the risks that […]

30min listen
125
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125. Blockchain’s Godfather & Wealth’s Superhero

In this episode Hello, FinTech Insiders! This week we chat with two awesome guests leading innovation in different areas: blockchain […]

48min listen
124
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124. Wealth: Robo-Advisors or Master of Puppets?

In this episode Wealth Management isn’t just for the super rich anymore. It’s opened up to everyone. But the reality is, most […]

1h06 listen
123
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123. FinTech Under the Influence

In this episode Guests Sam Maule and Chris Gledhill are among the 100 most influential fintech leaders in 2016. Fun fact: Chris used to […]

50min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen