Global

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challenger banks

First-mover advantage in SMB banking

Content marketing. Feels like ages we’ve been throwing this term around, doesn’t it? The term was first coined in 1996 (25 years ago!), and sometimes it feels like many brands are still using the same content marketing playbook from five if not ten years back.

5min read
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Culture

Student Finance: Five useful products

With over one million students studying away from home during the 17/18 academic year, managing budgets and expenses is an ever-increasing need.

5min read
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Culture

How many customers do fintechs really have?

Messaging has redefined the way we interact with one another. Now, it could do the same with the ways we engage with banks...

5min read
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Culture

For the love of money, why didn’t I do that?

I was once told by a very senior guy at a global bank that my attempts to create impact were ‘a bit socialist’. This statement represents an inter-generational misalignment on the expected role of financial services in society. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
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Podcast

Creating and defining relationships in fintech

A few weeks ago I wrote about how banks and fintechs need to work together. Evidently some are taking notice and learning from each other.

5min read
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Culture

Billions Spent: Where Has It Gone?

Every senior executive knows they need digital, every bank is spending billions on digital projects. So, why has so little digital transformation actually occurred?

5min read
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Culture

Student Finance: Sorting Out Household Bills

Despite global economic headwinds, rising prices and over half of consumers now precisely tracking their subscription spend, 89% of businesses are optimistic about recurring revenue growth for the year ahead. They predict changing customer demand is the top factor that will impact profitability.

5min read
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digital transformation

False Certainty: The Monolith Made Me Do It

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. It’s been a week so that means we’re back to doing a deep dive on a slightly different story from the news show. I think this one’s a little more exciting than the bigger stories if truth be told. For analysis straight from industry experts subscribe to our podcast Fintech Insider CEO David M. Brear and Sarah Kocianski sit down with Monty Munford and CEO of Onfido Husayn Kassai to discuss all things fintech news, and this week we’re giving you a closer look at the FCA’s regulatory sandbox.

5min read
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11:FS

What are the challenges facing the modern Delivery Lead?

Are consumers experiencing the downside of a booming consumer lending industry?

5min read
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challenger banks

Who cares that they're called challenger banks?

What is a challenger bank? Who are they actually challenging and does the name even make sense?

5min read
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11:FS Pulse

The Solution to SMB Finance Woes?

The creator economy is defined by SignalFire as the class of business built by independent content creators, curators and community builders, as well as the software and finance tools designed to help them with growth and monetisation.

5min read
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Podcast

Global Fintech Innovation Network: Beyond the Sandbox

The first adopters in the digital banking world are beginning to use native iOS features to enhance the customer experience. With Touch ID now a hygiene feature, we are seeing banks introduce and improve upon their Force Touch capabilities. And in the past few months, a handful of brands have taken things to the next level by offering Siri and Messages payments (albeit with a few kinks in the journey). In this article we explore how banks are going native.

5min read
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Culture

Digital is a small team sport

A three-part series by 11:FS Non-Executive Director, Lisa Gansky Part 1 – The 3 steps of Digital Transformation

5min read
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Design

Banks need to be smarter not move faster

Banks are plagued by a litany of archaic processes and outmoded design. That was just about bearable before the digital age, but is there any room for it today?

5min read
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Financial inclusion

Why Fintechs Need to Focus on Financial Education for Customers

Financial education is vital to the success of many new fintechs. After all, if customers don’t know what they need then how are they going to know if a product is useful for them?

5min read
215
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215. Cookies, Funny Money & What if Amazon Buys Capital One?

In this episode Amazon is looking to buy Capital One, or so goes the rumour. It’s been predicted for a long […]

1h09 listen
213
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213. Bank Business Models: The Last Bastion of Innovation

In this episode Innovation isn’t having an app – it’s having a new business model. Yet for banks, business models are one […]

54min listen
212
podcast
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212. News: Is FinTech Failing? Dodd-Frank. And Everything Goes Back to Cannabis.

In this episode Is FinTech failing? We discuss this clickbait-y headline which made the rounds recently. We also talk to Lawrence Wintermeyer, CEO […]

43min listen
211
podcast
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211. Token CEO Steve Kirsch

In this episode Serial tech entrepreneur Steve Kirsch (@stkirsch) has founded seven companies and earned a name for himself as the […]

24min listen
210
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210. Rainmaking Summit: Show Me How to Innovate

In this episode Liz Lumley, Managing Director of Thought Leadership at Rainmaking, says a woman approached her at one of their events recently and said, “I’m […]

56min listen
207
podcast
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207. PFM: Don’t Call it a Comeback

In this episode Is PFM dead? Invisible? Or has Personal Financial Management evolved from data-driven piecharts to something more useful? […]

57min listen
206
podcast
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206. Trump’s New Deal for Britain, Ant Financial Goes Global

In this episode News, glorious news! We’ve switched up the format of the show in season 2. Every Monday, we’ll bring […]

1h15 listen
202
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202. APIs: Plug into Banking

In this episode What are APIs? We break it down in today’s episode with some great guests. But a little […]

1h14 listen
201
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201. Benoit Legrand, Global Head of FinTech at ING

In this episode Today we’re speaking to Benoit Legrand, Global Head of FinTech at ING. Benoit has more than 20 […]

18min listen
200
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200. Transaction Banking: From Zero to Hero

In this episode Transaction banking has been defined as “the plumbing of international business. It ensures that salaries get paid, money […]

1h21 listen
136
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136. Leda Glyptis, Banking & FinTech Legend

Leda Glyptis (@LedaGlyptis) should be first on your list for any dinner party. Full of wit and wisdom, this banking and […]

1h07 listen
135
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135. Digital Banking is Only 1 Percent Finished

Happy New Year from FinTech Insider! Wow, 2016 was an incredibly busy year for us. In addition to doing this […]

1h05 listen
134
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134. FinTech Predictions for 2017

Time to make fintech predictions for 2017! Will PSD II be the biggest disappoint of the year? How big will the challenger […]

13min listen
133
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133. 2016 FinTech Review – What a Crazy Ass Year Part 2

And now for part 2 of our 2016 FinTech Review — What a Crazy Ass Hear This Has Been. We discuss Pokémon […]

45min listen
132
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132. 2016 FinTech Review – What a Crazy Ass Year Part 1

You’ve had your holiday meals, now it’s time to digest 2016. What a crazy ass year this has been. Brexit. President Trump. […]

54min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen