
What is anticipatory design? In 2015, Aaron Shapiro the CEO of Huge coined the phrase ‘Anticipatory Design’ to describe how the next big evolution in design and technology will be the creation of predictive, pro-active multi-channel user experiences. It is the perfect marriage of design, data and technology to simplify complex decisions and in some instances, even eliminate some tasks and decisions from our lives entirely. The word anticipatory comes from the Latin anticipare, which means “taking care of ahead of time”. Think of it as personalisation 2.0 – a system which interprets users’ past behaviours and choices, in order to automatically make informed decisions on the user’s behalf, by utilising machine learning algorithms.

The 11:FS Pulse analysts spend all their time immersed in the world of fintech. Over the past year, we’ve seen hundreds of different products, features, and brands pass through our screens. With the fintech space moving so fast, there’s been a lot to love (and hate). For anyone working in the space that doesn’t currently have a Pulse license, we wanted to share the 2017 roundup we hashed out over a couple of beers in the Aldgate WeWork. Without further ado, here are the 11 brands that deserve recognition for 2017…

TL;DR 2017 was the year that Bitcoin entered mainstream consciousness, from prime time news slots to wall to wall coverage on business networks. Bitcoin was the story in financial services and fintech this year. 2018 will be the year crypto has to grow up; it’s make-or-break time. Are you positioned to take advantage if it continues to grow?

TL;DR The rollercoaster won’t stop anytime soon, we’re going to focus much more on cryptography and far less on the “currency” part (for now…).

As 2017 draws to a close we take a look back at our most popular blog posts from the last year written by our team or guest authors. Maybe we should have done 11…

This week’s Fintech Insider News show was a departure from tradition. Instead of recording in our WeWork offices we took the team on tour, specifically on a pub crawl round London Bridge and Bermondsey and recorded the news show as we went! Listen to the episode in full here, stream it below or read on for the highlights.

Jason Bates interviewed Ritu Liu, Head of EMEA at Alipay at Money20/20 Europe. They spoke about Alipay’s European expansion and her view of Chinese advancements in fintech that are influencing the rest of the world.

While at Money 20/20 in Las Vegas, Sam Maule, our Managing Partner of 11FS North America caught up with Amber Baldet, an Executive Director at JP Morgan, and the Programme Lead for Blockchain Centre of Excellence.

When building and growing any new business, our thought process is challenged consistently to ensure the proposed course of action delivers a positive impact. While applicable to all parts of a business, these conversations between teams developing new products are a daily occurrence. And no, they’re not always easy.

David Brear and Jason Bates were put through their paces when they met Gary Vaynerchuk who gave them one of his famous $100,000 sessions.

Behavioural Economics has been having a good few years. It’s a topic that’s won multiple Nobel prizes, saved the UK taxpayer hundreds of millions of pounds, and is rapidly becoming one of the tools used by the best product and policy designers around the world.

This week’s news show marks Fintech Insider’s 150th episode – and what an episode! Recorded live at our offices in London’s WeWork Aldgate, episode 150 was Fintech Insider: After Dark 2 – a news show with a difference.

At 11:FS we’re always looking to get young people into fintech. We want to recruit the new wave of young people coming in to the market who want to get ahead. Part of that is our internship programme. But we also take on young people looking for work experience, whether it’s to get a taste of the industry they love or to try something new.Lucy was at 11:FS recently for two days, working in our marketing department and getting to grips with what fintech really means. We asked her a few questions to see what she got out of the experience.

Sam Maule interviewed Brad Garlinghouse, the CEO of Ripple at Ripple’s own event, Swell, in Toronto, for Blockchain Insider.

We recently had the pleasure of welcoming a (fin)tech OG, Nick Ogden, to our offices to talk founding firms, online commerce and building ClearBank.

What is the best metric for measuring the success for fintech? In this rewind show from the archives, Benjamin Ensor is discussing the answer to that question, joined by some great guests, from Allica Bank, Anthemis, and This Week In Fintech.

David Brear is joined by a panel of experts from Cleo, Feedzai and Starling Bank to look at how financial services need to adapt to the changes brought by AI, where it can have the most influence and where the human touch is still needed.

L.F.G. Today we bring you: a super interesting discussion on the current status of stablecoins in the US and beyond and with the launch of PYUSD from PayPal what might the wider impact be? Are stablecoins going mainstream? All this and much more on today's Blockchain Insider!

JP Morgan increases its investment in Brazilian neobank C6, as Goldman Sachs sells its PFM unit, African fintech investment surpasses $2 billion, as M-Pesa enter Ethiopia for the first time. Benjamin Ensor and David Barton-Grimley are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including Sarah Kocianski and Samee Zahid from Chipper Cash.

Ramp raises $300M (and that's a down round!), Goldman Sachs plans sale to concentrate on the ultra-wealthy and Monzo is named best bank - Kate Moody and Benjamin Ensor are joined by some great guests from CCG and Lightyear to talk about the most interesting stories in financial services over the last 7 days.

David Brear is joined by some great guests from Fireblocks, DigitalX and Moniflo to talk about how financial services are actually using blockchain technology and how they choose an option that works best for them.

L.F.G. Today we bring you: a super interesting discussion on the impact AI software and AI generated content can have on the world of social media, and where the overlaps with the crypto space live, and how to make this safe for consumers. All this and much more on today's Blockchain Insider!

Mastercard takes minority stake in MTN, rental platform Fronted closes down, and Bank Of Ireland customers go crazy for ATM glitch – Benjamin Ensor is joined by some great guests, from Anthemis, Cornerstone Advisors, and Ebanx, to talk about the most interesting stories in financial services over the last 7 days.

Kate Moody is joined by some great guests, from 11:FS, ClearEstate, and PensionBee, to look at the financial services aimed at customers over 60.

PayPal launches stablecoin, Apple announces $10 billion in deposits, and Drake launches Shopify mansion – Kate Moody and Ross Gallagher are joined by some great guests, from Fiat Republic and Knot API, to talk about the most interesting stories in financial services over the last 7 days.

EL. EF. GEE. Today we bring you: a recap of our 2023 predictions for the crypto space. what did we predict correctly? What did we get completely wrong? What still has potential to materialise in the next few months leading up to 2024? All this and much more on today's Blockchain Insider!

Shopify launches credit card, HSBC and Tradeshift launch joint embedded finance venture, and Snoop gets acquired – Ross Gallagher and David Barton-Grimley are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

David M. Brear is joined by Standard Chartered CEO, Bill Winters, in this interview deep-diving into innovation in the banking space!

Fed launches long-awaited instant payments service, NatWest boss Alison Rose resigns, and McDonalds launches McNuggets Land in the metaverse – Kate Moody and Benjamin Ensor are joined by some great guests, from Founders Factory and Chamber of Progress, to talk about the most interesting stories in financial services over the last 7 days.

EL. EF. GEE. Today we bring you: a case study on all things smart tokens. What are they? How do they work? What do they mean for web3? All this and much more on today's Blockchain Insider!
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

Fintech Marketing Podcast Season 2: Coming soon

After Dark - Open Finance: fact or fantasy?

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

