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For the love of money, why didn’t I do that?
I was once told by a very senior guy at a global bank that my attempts to create impact were ‘a bit socialist’. This statement represents an inter-generational misalignment on the expected role of financial services in society. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
Creating and defining relationships in fintech
A few weeks ago I wrote about how banks and fintechs need to work together. Evidently some are taking notice and learning from each other.
Billions Spent: Where Has It Gone?
Every senior executive knows they need digital, every bank is spending billions on digital projects. So, why has so little digital transformation actually occurred?
Student Finance: Sorting Out Household Bills
Despite global economic headwinds, rising prices and over half of consumers now precisely tracking their subscription spend, 89% of businesses are optimistic about recurring revenue growth for the year ahead. They predict changing customer demand is the top factor that will impact profitability.
False Certainty: The Monolith Made Me Do It
You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. It’s been a week so that means we’re back to doing a deep dive on a slightly different story from the news show. I think this one’s a little more exciting than the bigger stories if truth be told. For analysis straight from industry experts subscribe to our podcast Fintech Insider CEO David M. Brear and Sarah Kocianski sit down with Monty Munford and CEO of Onfido Husayn Kassai to discuss all things fintech news, and this week we’re giving you a closer look at the FCA’s regulatory sandbox.
What are the challenges facing the modern Delivery Lead?
Are consumers experiencing the downside of a booming consumer lending industry?
Who cares that they're called challenger banks?
What is a challenger bank? Who are they actually challenging and does the name even make sense?
The Solution to SMB Finance Woes?
The creator economy is defined by SignalFire as the class of business built by independent content creators, curators and community builders, as well as the software and finance tools designed to help them with growth and monetisation.
Global Fintech Innovation Network: Beyond the Sandbox
The first adopters in the digital banking world are beginning to use native iOS features to enhance the customer experience. With Touch ID now a hygiene feature, we are seeing banks introduce and improve upon their Force Touch capabilities. And in the past few months, a handful of brands have taken things to the next level by offering Siri and Messages payments (albeit with a few kinks in the journey). In this article we explore how banks are going native.
Digital is a small team sport
A three-part series by 11:FS Non-Executive Director, Lisa Gansky Part 1 – The 3 steps of Digital Transformation
Banks need to be smarter not move faster
Banks are plagued by a litany of archaic processes and outmoded design. That was just about bearable before the digital age, but is there any room for it today?
Why Fintechs Need to Focus on Financial Education for Customers
Financial education is vital to the success of many new fintechs. After all, if customers don’t know what they need then how are they going to know if a product is useful for them?
Banks and fintechs working together
Fintechs and the major financial services have been competing against each other for a while now. But that’s not likely to be the best course of action for either of them and now they’re working together.
The world turns to Open Banking
There’s a lot going on in the world right now, and the reaction from all of us is almost a war effort to ensure society still functions through one of its biggest ever shifts.
11 Best social posts from After Dark VI
We had a great time at After Dark VI, the episode went out last week, and had a massive turn out in both Atlanta and London. And we know you did too! Fintech fans were out on Twitter in force to shout out how much they loved it (especially the emoji wall and rant bucket). Our social media marketing interns gathered together the best ones they could find to share the After Dark VI love.
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1044. News: International Women’s Day: Why the future of wealth is female - and how fraud disproportionately affects women
Host Laura Watkins (Director of Media and Marketing at 11:FS) is joined by a brilliant panel to unpack these topics before diving into some of the biggest fintech stories of the week.
1042. News: Is Klarna a reality check for fintech IPO hopes?
Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1041. Insights: How to build a high-performing product team
In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team?
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1040. News: Is this a once in a generation opportunity to change up the UK payments system?
Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank
In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.
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1038. News: What happens when the world's biggest YouTuber buys a fintech?
Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1036: News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US
Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1035: Insights: Six predictions that will reshape customer experience in financial services
What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.
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1034. News: Was Brex a bargain buy for Capital One?
Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1033: Insights: How modern finance teams can win the next 10 years
On this week’s episode, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom, Co-Founder and CEO of Pleo; Søren Westh Lonning, CFO at Pleo; and Megan Cooper, CEO of Caywood, to explore how the role of finance has evolved over the past decade - and what it will take for finance teams to win the next 10 years.
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1032. News: Revolut heads to Peru, Stream raises $90m, and… are you dead?
Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1031: Insights: How OpenAI is changing the future of financial services
On this week’s episode, host David Barton-Grimley is joined by Matt Weaver, Head of Solutions for EMEA at OpenAI, to explore the impact OpenAI is having on the financial services industry - and the meaningful collaborations taking place between the sector and the AI innovation giant.
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1030. News: Nala and Noah partner on cross-border stablecoins – is a 10% US credit card interest cap coming?
Host Laura Watkins, Director of Media & Marketing at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1029. Insights: How AI is reshaping consumer-focused banking
On this week's episode, David M. Brear is joined by some great guests to tack a question on every bank and fintech leader’s mind: is AI redefining consumer-focused banking in 2026?
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1028: News: Flutterwave buys Mono, PicPay files for a US IPO, and Jamie Dimon is ready to share JPMorgan’s ‘secret sauce’
In a fresh wave of fintech consolidation and strategic moves, Flutterwave has acquired Mono. JPMorgan has launched its Special Advisory Services initiative to give key clients access to consulting services drawn from the bank’s own practices. PicPay has filed for a U.S. IPO, and Mercury has applied to the OCC for a national bank charter.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
11:FS Explores: Legacy banking systems ft. David M. Brear
David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
