
Increasingly, investment journeys are appearing at the point of need – alongside spending, saving and budgeting – and within platforms that already play a meaningful role in customers’ lives.
This shift matters. For customers, it means more accessible and relevant investment experiences from brands they know and trust – addressing the UK’s long-standing investing gap by helping more people to invest, and invest well. For brands, meanwhile, it opens up new ways to deepen relationships and support customers over the long term.
And with the UK underperforming other G7 countries in retail investing with over £280 billion sitting idle in cash, the opportunity is enormous.
There is a substantial opportunity to mobilise idle cash into investment products with 3 in 5 UK savers avoiding investing because it feels too risky.
Firms can use embedded investing to address the historically underserved needs of UK investors, and tap into the 42% of investors who are aged between 18-35.
Monzo, Sidekick Money, Emma, and more are examples of brands bringing simpler, guided investment solutions to consumers in digital-first environments.
Intelligent, digital services are built on top of IaaS core infrastructure to enhance customer experience and deliver value through the entire stack.
Embedding investing successfully is not simply a product decision. It requires trust, regulatory clarity and tightly orchestrated partnerships.
Still in its infancy, embedded investing will expand across sectors with hyper-personalisation and access to more asset classes. Here, we cover our predictions for the next 3-5 years.
AI is everywhere-your newsfeed, your boardroom, your LinkedIn inbox. But when it comes to real, customer-facing use cases in finance… there’s not much to see. Why isn’t AI transforming the customer experience yet? What’s working behind the scenes, and what’s just hype?
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