Culture

Risk and compliance activities are essential at the best of times. So how can companies keep up that best practices during a global pandemic?

Can financial services firms support gig economy workers and solve the major issues – income smoothing, insurance and pensions – they face?

With over one million students studying away from home during the 17/18 academic year, managing budgets and expenses is an ever-increasing need.

Messaging has redefined the way we interact with one another. Now, it could do the same with the ways we engage with banks...

I was once told by a very senior guy at a global bank that my attempts to create impact were ‘a bit socialist’. This statement represents an inter-generational misalignment on the expected role of financial services in society. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

Every senior executive knows they need digital, every bank is spending billions on digital projects. So, why has so little digital transformation actually occurred?

Chinese fintechs have flourished at home but are faltering abroad. Following on from my last post on building products in China, I take a look at how Chinese fintechs can expand past their borders.

Despite global economic headwinds, rising prices and over half of consumers now precisely tracking their subscription spend, 89% of businesses are optimistic about recurring revenue growth for the year ahead. They predict changing customer demand is the top factor that will impact profitability.

A three-part series by 11:FS Non-Executive Director, Lisa Gansky Part 1 – The 3 steps of Digital Transformation

Leveraging consumer trust is an important tool for all brands. Businesses are starting to take note and realising that in today’s all encompassing landscape, one product offering simply isn’t enough anymore.

Jeff Tijssen has spent his entire career in financial services and worked at many major banks before coming on board at 11:FS. He’s our Head of Consulting and you may have heard him on a few of our Fintech Insider podcasts or know him from working with us on one of our many secret projects. I took a moment to sit down with Jeff and talk to him about transforming big business, where the pain points are for the big businesses and why it matters.

There’s an old saying: The reason God was able to create the earth in 6 days and rest on the 7th is because they didn’t have millions of customers and legacy systems. That said, millions of customers and legacy systems can lead to some odd practices that never get questioned. I hear it a lot from people who work at big banks; change is hard, change takes time and getting something delivered no matter how small is a giant victory. This is what inspired our listicle last week. Many of us at 11:FS have been there one way or another, and we’re inspired by the fact that there’s so much to do in digital banking (It is still only 1% finished after all). So this blog post is a love letter, to those of you in the big organisations, trying to get shit done but feeling hamstrung.

Metro Bank, Starling and Clearbank in partnership with Tide were announced as the recipients of Pool A of the Remedies Fund this morning. They pipped the big banks which were looking, maybe even expecting, to get a piece of the action to the post.

In this weeks’ Fintech Insider we have an interview with author, CEO, blogger, and fintech insight extraordinaire, Chris Skinner! We grabbed Chris and took him to the pub for a drink and a quick conversation on his new book Digital Human. Listen to the interviews in full on Fintech Insider here, stream it below or read on for a few key insights.

In my entire career to-date, I never heard a vendor describe themselves as simply a vendor. We do a thing, you pay for the thing, we shake hands and go our separate ways.