Fintech Insider

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Fintech Insider

Innovation, challengers and winning customers

Guest author Sanat Rao shares his thoughts on banking business model innovation following our recent report Developing innovative digital banking business models in association with Infosys Finacle. Most CEOs I speak to these days have a common concern - staying relevant in a banking world that’s going through change like never before.

5min read
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Podcast

Creating and defining relationships in fintech

A few weeks ago I wrote about how banks and fintechs need to work together. Evidently some are taking notice and learning from each other.

5min read
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challenger banks

Who cares that they're called challenger banks?

What is a challenger bank? Who are they actually challenging and does the name even make sense?

5min read
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Podcast

Global Fintech Innovation Network: Beyond the Sandbox

The first adopters in the digital banking world are beginning to use native iOS features to enhance the customer experience. With Touch ID now a hygiene feature, we are seeing banks introduce and improve upon their Force Touch capabilities. And in the past few months, a handful of brands have taken things to the next level by offering Siri and Messages payments (albeit with a few kinks in the journey). In this article we explore how banks are going native.

5min read
Article
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Banking

Banks and fintechs working together

Fintechs and the major financial services have been competing against each other for a while now. But that’s not likely to be the best course of action for either of them and now they’re working together.

5min read
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Podcast

After Dark VI: A sneak peek at what happened

Fintech Insider: After Dark is back, if you hadn’t been paying any attention to the slew of promo material we’ve been putting out then you missed your chance to attend the live recording, drink free beer, have a slice of pizza, and attend the most fun event in the fintech calendar. But it’s okay, I’ve got you covered with a quick roundup of what happened at the show, and you can hear the recording of both shows on today’s podcast at 4pm. I’ll bring you a few behind the scenes snippets of what happened at After Dark VI and let you know all about the very special live-show only pieces we do for our fans.

5min read
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Podcast

Zimbabwe suffers EcoCash Crash

You can catch the full Fintech Insider discussion on the news today at 4pm on the podcast here (go subscribe now). This week we had a great show: Simon Taylor and Sarah Kocianski sit down with our guests Editor in Chief of Computer Weekly, Bryan Glick, Business Development at Bud, Nina Mohanty, and 11:FS Pulse Analyst, James Safford to discuss all things fintech.For our deep dive this week, we’re taking a closer look at what happened in Zimbabwe after EcoCash suffered a two-day crash; effectively stopping all payments for the nation.

5min read
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Podcast

One Fintech Nation: Bringing the Nation Together - The Network Effect

It’s week 3 of our One Fintech Nation series in association with Tech Nation. Here’s a quick review of our latest incredible podcast episode looking at how Fintech is a force for good. As you’ve seen in recent posts on fintech inclusion it’s an issue close to our hearts here at 11:FS. You can/should/need/have to listen to it now.

5min read
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Podcast

Amazon teams up with American Express for SMBs

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. Sticking to our Monday news blog format, we’re going to take a close look at one of the most interesting stories of the week’s show. For analysis straight from industry experts subscribe to our podcast! Fintech Insider host and 11:FS co-founder Simon Taylor sits down with Freddy Kelly, Veronique Barbosa, Tanya Andreasyan, and Philip Clarke to discuss the news, including Amazon teaming up with American Express for SMBs.

5min read
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Design

Starling Announces Joint Accounts: Monzo's Chasing After Them

From an idea to a live show in a few days. We’re looking to bring the financial services, fintech and wider community together while we’re all so far apart.

5min read
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Podcast

One fintech Nation: The UK as a fintech hotspot

Today marks the first of our brand new mini-series in collaboration with Tech Nation. We’re launching One Fintech Nation, a series looking beyond London and uniting the fintech kingdom. For too long the UK fintech scene has been viewed (perhaps unfairly) as very London-specific, when it extends beyond London’s borders and to all the countries that make up the United Kingdom.In our podcast we pop the London fintech bubble and show you the groundbreaking work being done across the nation. You can/should/need/have to listen to it here.

5min read
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Podcast

One Fintech Nation: Uniting the Fintech Kingdom

Open Banking turned one on Sunday, but why has no-one made a big deal about it despite all the potential?

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Podcast

Money20/20 Europe Round Up: Podcasts and Interviews

Until the wider acceptance of Bill James ‘Sabremetrics’, immortalised in ‘Moneyball’ by Michael Lewis in his book from 2003, the rating of Major League Baseball (‘MLB’) players was determined by subjective talent scouts and a few basic statistics. James first defined Sabremetrics as ‘the search for objective knowledge about baseball’ in 1980. But it took over 20 years for Sabremetrics to be accepted as a powerful tool in rating players and understanding their impact on the financial side of baseball. What in the world does this have to do with understanding investing? Like baseball and Sabremetrics, technology has enabled a new breed of asset manager to connect in a more meaningful way with the end investor.

5min read
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APIs

World's first smart bank? Monzo release IFTTT integration.

Monzo have become the world’s first smart bank as they have integrated If This, Then That (IFTTT) into their banking technology, which launches today. IFTTT has nearly all internet based services linked into it, from social media to slack bots and smart home devices to Google calendars, but up until now, no financial services.

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Podcast

Santander Stands Alone: A New Brand For Digital

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication requirements and asks if consumers and their bank are prepared.

5min read
Bonus
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Fintech Insider

Bonus: Inside Project Nemo’s mission to make banking work for everyone

Millions of people need support managing their money, but financial services aren't always designed to make that easy, safe or accessible. So what needs to change?

60min listen
1106
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Fintech Insider

1106. News: ASOS hit by cyberattack, UK finance eyes tokenisation, and can open banking help tackle credit exclusion

Host Ross Gallagher- Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

64min listen
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Fintech Insider

1105. Insights: Who owns the banking relationship in the AI era?

As AI becomes another interface between customers and their money, could banks lose their place at the centre of the financial relationship?

46min listen
1104
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Fintech Insider

1104. News: Nubank rules out Monzo takeover, Checkout.com opens the books, and Ramp hits Broadway

Welcome to this week’s Fintech Insider News podcast, where host Benjamin Ensor is joined by expert guests to unpack the biggest fintech and financial services stories of the week - and, for this week only, a little bit of theatre, darlings.

56min listen
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Fintech Insider

1103. Insights: Who’s winning the US digital banking race?

About this episode: US banking customers have more choice than ever. But does more choice mean better banking? Host Benjamin Ensor is joined by Joe Colchester, Head of Product at 11:FS Pulse, and Oliwia Wasik, Product Manager and Benchmar

45min listen
1102
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Fintech Insider

1102. News: Amazon blocks Meta’s AI agent, Ryft raises £20m, and Sprive bags $10m

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Sadra Hossein

56min listen
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Fintech Insider

1101. Insights: Why does your financial life reset when you move countries? With Paymentology

About this episode: Moving countries has never been easier. But what happens when your financial identity doesn’t move with you? Host Benjamin Ensor is joined by Merusha Naidu, Global Head of Partnerships at Paymentology, Ibrahim Oladele

49min listen
1100
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Fintech Insider

1100. News- After Dark: Nubank takes on the US, Monzo Aura launches, and can you trust AI with your money?

Our expert host David M. Brear, CEO at 11, and co-host Kate Moody, Customer Strategy Director at 11, present a very special edition of Fintech Insider News live from Village Underground in London.

61min listen
1099
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Fintech Insider

1099. Insights: Subscription banking - Can banks turn customers into subscribers?

Subscription banking is growing – but what makes customers willing to pay for something they’ve traditionally expected for free?

51min listen
1098
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Fintech Insider

1098. News: Chime buys Stride Bank, Molten raises £175m, UBS puts AI on the job spec

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

65min listen
1097
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Fintech Insider

1097. Insights: When money moves 24/7, can treasury keep up? With J.P. Morgan

In this episode of Fintech Insider, in partnership with J.P. Morgan, host Benjamin Ensor is joined by Amy Eckhoff and Ross Webster from J.P. Morgan, alongside Nium’s Heather O'Gorman, to explore what liquidity management looks like in an increasingly real-time financial system.

50min listen
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Fintech Insider

1096. News: Singapore puts $173m behind fintechs, Plum picks Upvest, and US regulators tighten the rules

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

55min listen
1095
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Fintech Insider

1095. Insights: Is financial services failing Gen Z?

Gen Z is often told it needs to get better with money. But with younger people facing a very different economic reality, does Gen Z really have a financial literacy problem — or does financial services have a Gen Z problem?

50min listen
1094
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Fintech Insider

1094. News: UK fintech funding hits a decade low, NatWest backs accessible banking, and Pay.com.au takes on America

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1093
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Fintech Insider

1093. Insights: What it’s really like to start a fintech in 2026

Starting a fintech has never been easier but has building a successful one ever been harder? Host David M. Brear is joined by Fatbardha Rino, CEO of Jet Bank, and Herbie Wildwood, Founder of Legacy, to explore what it really takes to build

42min listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen