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Being Human: Identifying Jobs to be Done in Fintech
Jobs to be done (JTBD). It’s an interesting phrase. Pithy, agile-sounding, and adaptive. It’s about bringing humanity to an industry that sometimes forgets about it.I spoke to Ryan Garner, Innovation and Insight lead at 11:FS about what it means to introduce jobs to be done to the fintech space. And how being human is core to delivering a meaningful product. Ryan knows the only way for fintech to succeed is to understand people.
Innovation Lab Theater: No Room For Thought
I think we’re all agreed that innovation is crucial to the continuing success of any organisation. But what does innovation really mean?
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426. Insights: How to design digital financials services for US SMBs
Sam Maule is joined by some great guests to talk about US SMBs - not specifically about their fight for funding in the wake of Covid-19 this time - but their options when it comes to banking more broadly, and how to design digital financial services that work for them.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
