SMB Banking

Sharing our stories, our challenges, and the things that truly matter to us. Today we talk to Clouston Mahon who is a UX lead in the 11:FS Pulse team to discuss what makes a great user experience, who is doing it well and looking outside of financial services for inspiration.

Returned funds, missed targets and plenty of outrage in the media. How have things gone so wrong for the BCR?

It’s that time again – with a new year on the horizon, we’re doing something a little different for 2019 and reviewing our best and most popular podcast episodes.

No stranger to podcasts and a fan of many, CEO of CYBG, David Duffy came on to the Fintech Insider podcast to talk with Simon Taylor about banking in the age of fintech.

Seven years ago, the first new retail bank in the UK in almost a century got its licence to open, as Chris Skinner noted in a recent blog post. Now, there are nearly 50 banks in the pipeline: app-only startup banks, foreign exchange payment cards, personal financial management apps, business accounts, and more. How are they all going to make money? And how will they differentiate themselves enough to win the hearts of customers? In episode 228 of FinTech Insider, we discuss with guests from FinTech challenger banks Fidor, Starling Bank, and Loot.

China’s currently the second biggest hub for fintech in the world. In 2018 the nation managed to secure $15.1BN in funding for fintechs. A great deal of that reputation for success is down to the power and growth of Ant Financial.

Risk and compliance activities are essential at the best of times. So how can companies keep up that best practices during a global pandemic?

Content marketing. Feels like ages we’ve been throwing this term around, doesn’t it? The term was first coined in 1996 (25 years ago!), and sometimes it feels like many brands are still using the same content marketing playbook from five if not ten years back.

The creator economy is defined by SignalFire as the class of business built by independent content creators, curators and community builders, as well as the software and finance tools designed to help them with growth and monetisation.

While the concept of embedded insurance is not new, Hiscox’s Alex Wheal says changes to data sharing mean the opportunities could be boundless.

You can catch the full Fintech Insider discussion on the news today at 4pm on the podcast here (go subscribe now, why are you waiting? You know you need to know this stuff asap).This week we had a great show as per usual with some really fun discussions on a lot of key stories in the fintech space. Our CEO David M. Brear and Principal Consultant Ross Gallagher sit down with our guests Eric Fulwiler, Executive Director of VaynerMedia and Teana Baker-Taylor, Chief Marketing Officer of Coinfloor.For our deeper dive this week I’m taking a closer look at a fintech issue at home that’s been upsetting many in the fintech space for quite some time. Delays to the RBS funding scheme persist, this time due to senior hires.

China has long been on the radar of those with ambitions of marrying technological innovation with a payments-savvy population of big spenders. Traditionally, though, China’s economy had been centrally-planned, driven by investment and built around large state-owned enterprises (SOE). Banks had focused mainly on providing services for these SOEs, under-serving SME and retail consumers. So, naturally, with Alibaba and Tencent so successfully serving other areas – e-commerce and social media respectively – it should come as no surprise that they’ve found themselves filling this vacuum.

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. Sticking to our Monday news blog format, we’re going to take a close look at one of the most interesting stories of the week’s show. For analysis straight from industry experts subscribe to our podcast! Fintech Insider host and 11:FS co-founder Simon Taylor sits down with Freddy Kelly, Veronique Barbosa, Tanya Andreasyan, and Philip Clarke to discuss the news, including Amazon teaming up with American Express for SMBs.

For Fintech Insider’s news show Simon and Jason are joined by 11:FS NED Chris Skinner, Tanya Andreasyan, Editor at Banking Technology; Kristian Luoma – Head of OP Lab, in town from Helsinki for one night only and Cliff Evans, Head of Digital Banking at Capgemini, to take on the week’s top stories. This week they look at the monumental shifts in both global stock exchanges and crypto markets; the US take on Open Banking, and exciting developments in the SME space both here and abroad. Listen in full here, stream below or read on for highlights!

In this guest blog, Vadim Toader, CEO and co-founder of Proportunity, examines how predictive technology and lending innovation can prevent home buying from becoming a fantasy.