Web3

Months after the UK entered a coronavirus-induced lockdown and financial services firms are struggling to service their customers. Building a digital first approach now can alleviate immediate issues and set firms up for sustained customer success.

Digital-only banks have been all the rage for some time now. Who hasn't heard of Monzo and Starling or, if your gaze is stateside, Chime? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

Happy 2023, fintech fans!

One of the phrases you often encounter when reading things about mental health is "It's OK to not be OK." Whilst I get the sentiment, as someone who has been there, it really isn't OK. It sucks.

It’s happening. After months of ‘will they, won’t they’, Monzo is heading Stateside.

At this point we can all agree that the financial market as a whole has gone through a period of lows. Paired with increased inflation (even in developed countries), and the US confirming a recession, things seem to have really taken a turn for the worse - the so-called bear market.

When I see headlines about “hipster” banks and “trendy” cards, it strikes me that the narrative is missing a huge shift about the consumer. Ethical is the new luxury. Private is the new showy. Transparent is the new trusted.

Everyone’s got a bike these days, right? How many bikes would you admit to owning? Is your ‘multi-bike’ strategy paying off? Now ask yourself the same questions about your use of cloud.

2020 has seen plenty of fintech M&A - LendingClub buying Radius Bank, Intuit acquiring Credit Karma and of course with Visa buying Plaid. You might think the current crisis would reduce activity but it could create more opportunities.

There’s quite a lot of technical lingo in this Unfiltered. We know that’s not really our style, but we’re talking about some big ideas here. If you’re into crypto and keen to see what else we know, get in touch. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

Providing the best service to have the largest market share. That’s what banks want to be and want to have. And for a very long time they did.