Learn about the latest FS trends and news, from industry experts.

Article
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Unfiltered

PSD3 is an innovation red herring

Take a peek behind the scenes of 11:FS Pulse. Keep reading to learn about the process 11:FS designers use to keep the Pulse product relevant, user friendly and ahead of the curve with a run through of the latest application of our design process.

3min read
Article
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Product

Your product is only 20% unique (but that’s where you win)

I'm going to start with an unpopular opinion that we proposition design purists like to convince ourselves isn't true: sometimes it's ok to launch a clone.

3min read
Article
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Unfiltered

It’s time to make year-end reviews more human

Hot on the heels of Revolut’s mega funding round and newly minted unicorn status two weeks ago comes another piece of good news for the European fintech industry — Swedish commerce platform iZettle is set to IPO.

4min read
Article
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Unfiltered

What does legacy really mean?

One notable group of firms are missing from the initial Libra founding members: banks. So what could Libra mean for them?

4min read
Article
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Talent

How the financial services sector can win the war for tech talent

So you’re looking to scale agile Agile has become the status quo for most organisations delivering digital services. In recent years, conversation in the enterprise agile community has shifted to scaling agile.

4min read
Article
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Unfiltered

Your community has to be at the heart of everything you do

I don’t know if I think about the Roman Empire every day, but awards submissions? I can’t seem to escape them.

4min read
Article
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Why every business should care about FedNow

The Federal Reserve hasn’t changed its payment system in more than 50 years. And while it’s operated with relative stability for that duration, the needs of businesses and their customers have evolved.

3min read
Article
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Unfiltered

The rise of the NeoTrust: making dying less expensive

In a landscape where it’s so easy for people to switch between digital products and services, brands are having to work harder to get into the customer’s mind, and more importantly - to stay there. Standing out from the crowd is as important as ever. So why do fintechs look increasingly similar?

4min read
Article
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Unfiltered

Where's the retail banking revolution?

We were promised that fintech disruptors were going to revolutionise banking and sweep away the legacy players forever. So, what happened?

4min read
Article
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Unfiltered

Do you really want to offer alternative payment methods?

I’m often asked what I spend most of my time thinking about at 11:FS. Honestly, most of the time it's something to do with how to scale 11:FS in a way that places culture at the forefront of everything we do and keeps it there.

3min read
Article
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Banking

Innovation terror: 3 things big banks can do to stop stagnation of innovation

Money 20/20 Europe 2019 is almost upon us and this year I’m looking forward to hearing from some of the sharpest minds in the industry, and also having a good argument ;).

3min read
Article
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Unfiltered

The metaverse will power a new era of industrial efficiency

Digital-only banks have been all the rage for some time now. Who hasn't heard of Monzo and Starling or, if your gaze is stateside, Chime? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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11:FS Pulse

The one thing user-centred design often forgets

"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.

4min read
Article
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UBS

Banks, mergers, and missed opportunities

In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.

4min read
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AI

ChatGPT can revolutionise customer support and financial literacy across the globe

ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?

3min read
1106
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Fintech Insider

1106. News: ASOS hit by cyberattack, UK finance eyes tokenisation, and can open banking help tackle credit exclusion

Host Ross Gallagher- Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

64min listen
105
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Fintech Insider

1105. Insights: Who owns the banking relationship in the AI era?

As AI becomes another interface between customers and their money, could banks lose their place at the centre of the financial relationship?

46min listen
1104
podcast
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Fintech Insider

1104. News: Nubank rules out Monzo takeover, Checkout.com opens the books, and Ramp hits Broadway

Welcome to this week’s Fintech Insider News podcast, where host Benjamin Ensor is joined by expert guests to unpack the biggest fintech and financial services stories of the week - and, for this week only, a little bit of theatre, darlings.

56min listen
1103
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Fintech Insider

1103. Insights: Who’s winning the US digital banking race?

About this episode: US banking customers have more choice than ever. But does more choice mean better banking? Host Benjamin Ensor is joined by Joe Colchester, Head of Product at 11:FS Pulse, and Oliwia Wasik, Product Manager and Benchmar

45min listen
1102
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Fintech Insider

1102. News: Amazon blocks Meta’s AI agent, Ryft raises £20m, and Sprive bags $10m

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Sadra Hossein

56min listen
1101
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Fintech Insider

1101. Insights: Why does your financial life reset when you move countries? With Paymentology

About this episode: Moving countries has never been easier. But what happens when your financial identity doesn’t move with you? Host Benjamin Ensor is joined by Merusha Naidu, Global Head of Partnerships at Paymentology, Ibrahim Oladele

49min listen
1100
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Fintech Insider

1100. News- After Dark: Nubank takes on the US, Monzo Aura launches, and can you trust AI with your money?

Our expert host David M. Brear, CEO at 11, and co-host Kate Moody, Customer Strategy Director at 11, present a very special edition of Fintech Insider News live from Village Underground in London.

61min listen
1099
podcast
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Fintech Insider

1099. Insights: Subscription banking - Can banks turn customers into subscribers?

Subscription banking is growing – but what makes customers willing to pay for something they’ve traditionally expected for free?

51min listen
1098
podcast
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Fintech Insider

1098. News: Chime buys Stride Bank, Molten raises £175m, UBS puts AI on the job spec

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

65min listen
1097
podcast
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Fintech Insider

1097. Insights: When money moves 24/7, can treasury keep up? With J.P. Morgan

In this episode of Fintech Insider, in partnership with J.P. Morgan, host Benjamin Ensor is joined by Amy Eckhoff and Ross Webster from J.P. Morgan, alongside Nium’s Heather O'Gorman, to explore what liquidity management looks like in an increasingly real-time financial system.

50min listen
1096
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Fintech Insider

1096. News: Singapore puts $173m behind fintechs, Plum picks Upvest, and US regulators tighten the rules

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

55min listen
1095
podcast
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Fintech Insider

1095. Insights: Is financial services failing Gen Z?

Gen Z is often told it needs to get better with money. But with younger people facing a very different economic reality, does Gen Z really have a financial literacy problem — or does financial services have a Gen Z problem?

50min listen
1094
podcast
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Fintech Insider

1094. News: UK fintech funding hits a decade low, NatWest backs accessible banking, and Pay.com.au takes on America

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1093
podcast
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Fintech Insider

1093. Insights: What it’s really like to start a fintech in 2026

Starting a fintech has never been easier but has building a successful one ever been harder? Host David M. Brear is joined by Fatbardha Rino, CEO of Jet Bank, and Herbie Wildwood, Founder of Legacy, to explore what it really takes to build

42min listen
1092
podcast
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Fintech Insider

1092. News: Finally, the robots take over: Starling gets smarter, Stripe buys OpenRouter, and Visa and Mastercard unite on agentic payments

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Minimum Lovable Brand | 11:FS Explores

5min watch
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Fintech Marketing Podcast Season 2 Preview

Fintech Marketing Podcast Season 2: Coming soon

4min watch
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Open finance

Fintech Insider Presents: After Dark - Open Finance: fact or fantasy?

After Dark - Open Finance: fact or fantasy?

90min watch
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Open finance

What is Open Finance?

Banks are facing a lot of challenges compared to their fintech rivals.

6min watch
Video
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Decoding

Decoding: Banking as a Service - Episode 5

Welcome to episode 5 of our new video series, Decoding: Banking as a Service!

11min watch
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11:FS Pulse

11:FS Explores: Digital R.I.C.H.E.S ft. David M. Brear

11:FS CEO David M. Brear takes to the lightboard to give us the full run-down, with examples of companies that are leading the way.

11min watch
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Decoding

Decoding: Banking as a Service - Episode 4

Welcome to episode 4 of our new video series, Decoding: Banking as a Service!

15min watch
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Decoding

Decoding: Banking as a Service - Episode 3

Welcome to episode 3 of our new video series, Decoding: Banking as a Service!

14min watch
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Decoding

Decoding: Banking as a Service - Episode 2

Welcome to episode 2 of our new video series, Decoding: Banking as a Service!

15min watch
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Banking

Decoding: Banking as a Service - Episode 1

Welcome to episode 1 of our new video series, Decoding: Banking as a Service!

23min watch
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11:FS Spotlight: Nationwide Mission Leaders - Creating the most efficient teams

In this episode of Spotlight on LinkedIn Live, we're speaking to Paul Riseborough and Rachael Sinclair, Mission Leaders from Nationwide, about how they're switching up their business structure to ensure they are aligned to their customers and creating the most effective teams in the industry along the way.

48min watch
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It's not the technology - Why banking is broken ft. Ewan Silver

When people discuss 'banking being broken', they often refer to the technology itself. However, that isn't necessarily the case.

21min watch
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Microservices

Microservices architecture - Asynchronous systems ft. Vaughan Sharman

Minimum Lovable Brand | 11:FS Explores

10min watch
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How banks make money - UK retail banking ft. Sarah Kocianski

In this video, our Head of Research, Sarah Kocianski, unpacks exactly how banks make money - with the handy edition of a super cool lightboard!

5min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen