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Learn about the latest FS trends and news, from industry experts.
5 Insights from Under The Hood
The last episode of Under The Hood, the podcast series with 11:FS that took a deep dive into the banking infrastructure that is disrupting traditional banking models and shaking up the system, has been released. And looking back, I realise how many great conversations we’ve had.
Lending in Africa: The Good, the Bad and the Ugly
There’s a lot going on right now on personal, business and industry levels. But as I sit here in my home office over the last month talking to senior people in financial services, fintech founders and project teams all over the world, one thing keeps returning to me: “See, we didn’t need more strategy”.
Moving your marketing from startup to scaleup
Customer-centric, focused on financial inclusion, helping the underserved and unbanked. Have we rediscovered the principles of the first banks and building societies?
Embedded insurance: “We’ve only scratched the surface of what can be achieved”
This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
If you call yourself digital, you're not digital
Many marketers have a story of a boss or board that wanted all the benefits of a strong brand, without the investment, hassle or commitment of having to build one. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
Senior people need to understand technology
So. Let’s talk about DAO, baby.
Tech debt in banking, how did we get here?
Simon interviewed the husband and wife team Arthur and Kathleen Brietman, the co-founders of Tezos, about their recent token sale for the very first episode of Blockchain Insider.
AML is the world's most ineffective policy experiment...
AML is the world’s most ineffective policy experiment. Imagine if you have a car that didn’t work 99.9% of the time. That would be annoying right? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
After a bumper year, what's next in the savings and investment market?
Over the course of the pandemic the UK's financial habits have changed, which is no surprise when you see how people's circumstances have been impacted:
Pace of change is a power law
Dutch directness, failing fast and innovating endlessly are the three common themes in the interview Simon did with Benoit Legrand, CIO of ING. And they’re what drives his approach to delivering success at ING.
My 11 lessons after 5 years as 11:FS CEO
With remote working now the norm for most of us, the need to prioritise is more important than ever.
Summary: The FCA’s feedback on the Open Finance CFI
I’ll be honest when I joined 11:FS I didn’t really expect to end up in West Africa. But on reflection, that was pretty short-sighted. We create truly digital ventures for the good of people everywhere, and we mean everywhere.
Open Finance: Fact or Fantasy
Since the dawn of the crypto asset space with Bitcoin, the mainstream reaction has been somewhat wary and distrusting of many of the innovations we're seeing. Yet the growth of crypto assets has reached a tipping point, in my view, where it can no longer be ignored. If you consider the diamond industry is $250Bn, the crypto asset industry is at $170Bn and growing, this is something we can no longer ignore. Against this backdrop of uncertainty and potential for fraud, money laundering and consumers losing out – it would be helpful to see the development of best practice and codes of conducts. Regulators and governments could look for these practices to help a nascent industry self regulate.
If your marketing is better than your product, you’re doing it wrong
We went to the IFGS to meet some of the biggest and newest names in Fintech. We’re bringing you some fantastic insights from our first five interviewees on the fintech landscape for 2018. Ross Gallagher and Simon Taylor spoke to: Benedetta Arese Lucini, Co-founder, Oval Money Charles d’Haussy, Head of Fintech, InvestHK Thomas Eyre, CEO and Co-founder LOQBOX Li Wang, Head of EMEA, Alipay James Mackonochie, COO and Co-founder, Pia Listen to all the interviews in full on Fintech Insider here or stream them below.
US fintechs: Helping consumers avoid the debt spiral
Payment ecosystems in the USA aren’t working. They barely exist and are far behind other countries in terms of just going from A to B, but that’s set to change.
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1046. News: Revolut is a bank, Lloyds wants to be a fintech - we're just as confused as you
Host Benjamin Ensor - Director of Research and Strategy at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1045. Insights: Has the banking battlefield evolved - and is Revolut built for it?
For years, banking has been framed as a battlefield: incumbents defending their turf while fintech challengers attack with better tech and customer experience. But in 2026, that picture may have changed.
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1044. News: International Women’s Day: Why the future of wealth is female - and how fraud disproportionately affects women
Host Laura Watkins (Director of Media and Marketing at 11:FS) is joined by a brilliant panel to unpack these topics before diving into some of the biggest fintech stories of the week.
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1043. Insights: Inside HSBC Innovation Banking UK’s future with CEO Emily Turner
In this episode of Fintech Insider, David M. Brear sits down with Emily Turner, the newly appointed CEO of HSBC Innovation Banking UK, for a conversation about leadership, innovation, and the future of fintech in the UK.
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1041. Insights: How to build a high-performing product team
In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team?
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1040. News: Is this a once in a generation opportunity to change up the UK payments system?
Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank
In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.
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1038. News: What happens when the world's biggest YouTuber buys a fintech?
Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1037. Insights: Shaping safe AI innovation - Live from the FCA’s Supercharged Sandbox Showcase
In this special live edition of Fintech Insider Insights, recorded at the FCA’s Supercharged Sandbox Showcase, David M. Brear is joined by leaders from the regulator, industry and the technology ecosystem to unpack the UK’s first AI-focused regulatory sandbox.
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1036: News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US
Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1035: Insights: Six predictions that will reshape customer experience in financial services
What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.
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1032. News: Revolut heads to Peru, Stream raises $90m, and… are you dead?
Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1031: Insights: How OpenAI is changing the future of financial services
On this week’s episode, host David Barton-Grimley is joined by Matt Weaver, Head of Solutions for EMEA at OpenAI, to explore the impact OpenAI is having on the financial services industry - and the meaningful collaborations taking place between the sector and the AI innovation giant.
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1030. News: Nala and Noah partner on cross-border stablecoins – is a 10% US credit card interest cap coming?
Host Laura Watkins, Director of Media & Marketing at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1029. Insights: How AI is reshaping consumer-focused banking
On this week's episode, David M. Brear is joined by some great guests to tack a question on every bank and fintech leader’s mind: is AI redefining consumer-focused banking in 2026?
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
