Learn about the latest FS trends and news, from industry experts.

Article
-
Unfiltered

The rise of the NeoTrust: making dying less expensive

In a landscape where it’s so easy for people to switch between digital products and services, brands are having to work harder to get into the customer’s mind, and more importantly - to stay there. Standing out from the crowd is as important as ever. So why do fintechs look increasingly similar?

4min read
Article
-
Unfiltered

Where's the retail banking revolution?

We were promised that fintech disruptors were going to revolutionise banking and sweep away the legacy players forever. So, what happened?

4min read
Article
-
Unfiltered

Do you really want to offer alternative payment methods?

I’m often asked what I spend most of my time thinking about at 11:FS. Honestly, most of the time it's something to do with how to scale 11:FS in a way that places culture at the forefront of everything we do and keeps it there.

3min read
Article
-
Banking

Innovation terror: 3 things big banks can do to stop stagnation of innovation

Money 20/20 Europe 2019 is almost upon us and this year I’m looking forward to hearing from some of the sharpest minds in the industry, and also having a good argument ;).

3min read
Article
-
Unfiltered

The metaverse will power a new era of industrial efficiency

Digital-only banks have been all the rage for some time now. Who hasn't heard of Monzo and Starling or, if your gaze is stateside, Chime? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
-
11:FS Pulse

The one thing user-centred design often forgets

"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.

4min read
Article
-
UBS

Banks, mergers, and missed opportunities

In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.

4min read
Article
-
AI

ChatGPT can revolutionise customer support and financial literacy across the globe

ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?

3min read
Article
-
No items found.

The best fintech marketing teams let fires burn

A banker keen to stay under the radar has written us another insider’s perspective on where problems and their solutions are found in incumbent banks. The Stigcumbent, who you’ll remember from their insight on TSB and Open Banking APIs, has returned. Read on to discover just where the problems and solutions in every bank live…

3min read
Article
-
No items found.

11:FS business update

3min read
Article
-
Blockchain

The future of crypto? On-chain and independently verified

If you change how money moves, you change the world. Money touches everything. Want to build a school? You need money. Want to prevent unsustainable business models? Want to prevent human trafficking? Manage the money flow.

2min read
Article
-
Fintech Insider

Why the world needs to know more about local fintech

Every day on our podcasts, our social forums, videos, and events, we have the privilege of talking to the founders, the builders, the passionate people shaping the future of financial services.

2min read
Article
-
Underbanked

Can neobanks reach the underbanked in Eastern Europe?

I wrote about the underbanked phenomenon in Eastern Europe a few weeks ago. Mainly I talked about which basic services are used, not used, and why.

4min read
Article
-
Blockchain Insider

What are our crypto predictions for 2023?

Happy 2023, fintech fans!

3min read
Article
-
Underbanked

Why is Eastern Europe so underbanked?

While chatting with my grandma on my annual trip to Romania this year, I had an epiphany. She is underbanked! So is my mom, uncle, cousin, and neighbour - you get the gist.

4min read
1078
podcast
-
Fintech Insider

1078. News: FCA unveils crypto rules, Airwallex hits $11bn valuation, and Jet Bank launches Albania's first digital bank

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

61min listen
1077
podcast
-
Fintech Insider

1077. Insights: What does it take to build the bank of the future? With Engine by Starling

In this episode, we're exploring what it takes to build modern banking technology from the ground up. Host Ross Gallagher - Head of Consulting at 11:FS - joined by Sam Everington, CEO of Engine by Starling, and Jody Bhagat, President of North America at Engine by Starling.

40min listen
1076
podcast
-
Fintech Insider

1076. News: US and UK push stablecoins, Flutterwave lands $3.2bn, and Green-Got makes Crowdcube history

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

53min listen
105
podcast
-
Fintech Insider

1075. Insights: What are the new rules of fintech marketing?

In this episode, we're diving into one of the biggest challenges facing fintech growth right now: standing out. From brand building and customer acquisition to AI-powered marketing and community-led growth, we unpack how fintechs are finding, engaging and retaining customers in an increasingly crowded market. Laura Watkins - Director of Media and Marketing at 11:FS joined by marketing experts of the sector. In this episode, we're diving into one of the biggest challenges facing fintech growth right now: standing out. From brand building and customer acquisition to AI-powered marketing and community-led growth, we unpack

55min listen
1074
podcast
-
Fintech Insider

1074. News: Nuvei splashes the cash on Payoneer, Current raises $80M to improve Americans' financial health

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1073
podcast
-
Fintech Insider

1073. Insights: From stablecoins to AI agents - how Stripe is changing the internet economy

In this special episode of Fintech Insider Insights, recorded live at Stripe Tour London, we're joined by two Stripe leaders to explore how the internet economy is evolving - and the infrastructure powering its next chapter.

33min listen
1072
podcast
-
Fintech Insider

1072. News: All about partnerships: Barclays x CommonAI, Monzo x Fair4All Finance, Stripe x Lloyds

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1071
podcast
-
Fintech Insider

1071. Insights: Fintech's coming home - The growing relationship between fintech and football

What do Arsenal, Manchester United, Nottingham Forest and the Home Nations football teams have in common? They're all partnering with fintech brands.

47min listen
1070
podcast
-
Fintech Insider

1070. News: Enfuce report calls for more payment choice, Acquired backs UKPI, and TransferMate embraces stablecoins - Live from Money20/20 Europe

Host Ross Gallagher - Head of Ventures at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

60min listen
1069
podcast
-
Fintech Insider

1069. Insights: Can stablecoins escape the fintech bubble? - Live from Money 20/20 Europe

Are stablecoins actually breaking into the mainstream financial system - or are they still largely trapped inside the fintech bubble?

47min listen
1068
podcast
-
Fintech Insider

1068. News: Monzo drops millions on growth, Mastercard and QNB expand into Syria, and Legacy rethinks charitable giving

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1067
podcast
-
Fintech Insider

1067. Insights: Can regulation become fintech’s biggest enabler?

Is regulation really the thing slowing innovation down — or is the bigger challenge how firms respond to it?

53min listen
1066
podcast
-
Fintech Insider

1066. News: OpenAI enters finance, Revolut pushes into wealth, and Primer raises $100m

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

60min listen
1065
podcast
-
Fintech Insider

1065: Insights: Is agentic AI the future of investing?

As AI moves from supporting investment decisions to making them, what happens to trust, accountability, and control?

51min listen
1064
podcast
-
Fintech Insider

1064. News: Paymentology raises $175m, Alipay hands shopping to AI, and the FCA probes digital wallets

Host Laura Watkins - Director of Media and Marketing at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

54min listen
Video
-
11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
-
Inclusive design

What is inclusive design? 11:FS Explores

6min watch
Video
-
Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
-
Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
-
Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
-
Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
-
Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
-
Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
-
Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen