Learn about the latest FS trends and news, from industry experts.

Article
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Product marketing

Most people don’t know what product marketing is

One of the dirty secrets of the fintech and banking community is that everyone thinks that everyone else understands how it all works and that they’re the only one who doesn’t really get it.

4min read
Article
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Lending

Embedded lending is the future of lending in emerging markets

11:FS Pulse has brought competitor insights to life. Now we’re going further, involving the entire community to redefine and continually advance what the ‘best’ means in digital financial services.

3min read
Article
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Neobank

What's hot in Southeast Asian digital banking?

The digital banking scene in Southeast Asia is hot right now. Over the past two years, it’s experienced some rapid changes. Changing regulations have triggered a mass of new players entering the market.

4min read
Article
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DeFi

Wrapped DeFi is taking financial innovation to new heights

There’s quite a lot of technical lingo in this Unfiltered. We know that’s not really our style, but we’re talking about some big ideas here. If you’re into crypto and keen to see what else we know, get in touch. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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Insurance

How have insurance products changed in the last few years?

If you’re building a fintech or adding financial services to an existing platform, there’s no doubt that the concept of embedded finance with white-label solutions has passed you by.

3min read
Article
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Unfiltered

Why insurers need to embrace life after price walking

Price walking [common in the insurance industry] a form of price discrimination whereby existing customers, especially long-standing customers, incur a loyalty penalty over new customers. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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Design

Our top 3 tips for designing winning propositions in 2022

Everything that made senior bankers successful is what makes them less able to thrive in the digital economy.

2min read
Article
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Banking

Most people in FS don't understand how it all fits together

James Safford is a name you might not be familiar with from the 11:FS team. He’s starred in a couple of our shows with brilliant insights on what’s going on in the fintech space. James is a Market Research Analyst working on the 11:FS Pulse platform delivering insights into customer journeys globally. I took a moment to sit down with James and talk to him about how things differ working in fintech compared to publishing, and why he moved into the space after deciding against a lifelong dream.

3min read
Article
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Crypto

Why did a crypto exchange pay $700m to have their name on a building?

This past weekend an estimated 177m people tuned in as Matthew Stafford’s (strong surname BTW) LA Rams defeated the Cincinnati Bengals at Super Bowl LVII.

4min read
Article
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Diversity and inclusion

A snapshot of diversity and inclusion at 11:FS in 2021

Continuous improvement is a huge focus at 11:FS. We’re always looking for the 1% improvements and 10x ideas (and everything in between) that will drive us forwards.

4min read
Article
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UX

The 5 biggest UX challenges for fintechs in 2022

Providing the best service to have the largest market share. That’s what banks want to be and want to have. And for a very long time they did.

4min read
Article
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Financial education

4 fintechs teaching the UK about money

We’ll say it till we’re blue in the face - FS companies need to do more to improve their users’ financial literacy. And that goes for kids too.

3min read
Article
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Social Media

Why a social media platform will win the digital wallet war

The killer digital wallet will not come from a fintech company - it will come from a social media platform. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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Insurtech

What’s making headlines in insurtech?

2022 is well underway and if you’re still wishing people a Happy New Year, it’s time to stop living in the past.

3min read
Article
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USA

Who has the better fintech market - the US or Europe?

The US fintech scene is moving like a bat out of hell. But experts have pointed out it was pretty late to the party.

3min read
10
podcast
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Insurtech Insider

InsurTech Insider Episode 10: Connected Homes

On today's episode we were joined by a plethora of insurance wizards to discuss Connected homes. Zurich head of market management Arslan Hannani, Cocoon co-founder Colin Richardson, PolicyCastle co-founder Kristian Feldborg and Fing head of business development Patrizia Cozzoli. How are IOT and data going to change a fragmented retail market with regards to insurance?

58min listen
9
podcast
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Insurtech Insider

InsurTech Insider Episode 9: Insurance on a Blockchain - the Blockchain Insider Takeover!

In this very special show, we let our sister podcast Blockchain Insider takeover the mics, as Simon Taylor leads a roundtable focusing on blockchain and insurance and the different opportunities and ways of thinking that can be tapped into using smart contracts and DLT, while co-host Colin G Platt interviews Stephan Karpischek, Co-founder of Etherisc, who are building decentralized insurance applications.

1h01 listen
8
podcast
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Insurtech Insider

InsurTech Insider Episode 8: The Sharing Economy and changing insurance models

In this week's episode we focus on the Sharing and Gig Economies and changing insurance models as a result. We also chat to co-founders Mike Rudoy & Luke Cohler from New York based start-up, Jetty.

1h04 listen
7
podcast
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Insurtech Insider

7: Are Autonomous Vehicles Driving the Future of Insurance?

Today our wonderful guest host Sarah Kocianski leads us into a great discussion all about autonomous vehicles and changing insurance models.

42min listen
6
podcast
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6: Aviva Takeover

In this episode, host David Brear and co-hosts Nigel Walsh and Sarah Kocianski visit Aviva's Digital Garage for InsurTech Insider's very first takeover show!

43min listen
5
podcast
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5: Insurance as a platform

This week David is joined by longtime friend of 11:FS, Sarah Kocianski, and James York, Founder of Worry+Peace, to discuss insurance as a platform, and we also speak to Sascha Wischek, CEO of Fjuul.

56min listen
4
podcast
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4: InsureTech Connect, Las Vegas

In this week’s jam-packed show Nigel visits InsureTech Connect in Las Vegas and talks to Darin Reffitt, Vice President of Marketing at Splice Software; Quentin Colmant, co-Founder of Qover; Tim Hardcastle, CEO of Instanda; Chris Cheatham, CEO of Risk Genius; and Caribou Honig himself, co-founder of InsureTech Connect.

1h23 listen
4
podcast
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Insurtech Insider

4: InsureTech Connect, Las Vegas

In this week’s jam-packed show Nigel visits InsureTech Connect in Las Vegas and talks to Darin Reffitt, Vice President of Marketing at Splice Software; Quentin Colmant, co-Founder of Qover; Tim Hardcastle, CEO of Instanda; Chris Cheatham, CEO of Risk Genius; and Caribou Honig himself, co-founder of InsureTech Connect.

1h23 listen
3
podcast
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Insurtech Insider

3. The data economy and new business models

David and Nigel run an informal roundtable all about how the data economy disrupting the insurance sector and creating new product/business models, with some very special guests -followed by the top news stories from the industry.

47min listen
3
podcast
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3. The data economy and new business models

David and Nigel run an informal roundtable all about how the data economy disrupting the insurance sector and creating new product/business models, with some very special guests -followed by the top news stories from the industry.

47min listen
2
podcast
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2 Serial disruption

David and Nigel are back for episode two! They discuss the latest news and trends in insurtech, and also speak to Phoebe Hugh, CEO of Brolly.

29min listen
2
podcast
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Insurtech Insider

2 Serial disruption

David and Nigel are back for episode two! They discuss the latest news and trends in insurtech, and also speak to Phoebe Hugh, CEO of Brolly.

29min listen
podcast
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InsurTech Insider 1. – InsurTech 101

InsurTech Insider is a new show in the 11Media network, hosted by David Brear and co-host Nigel Walsh, of Deloitte, dedicated […]

48min listen
1
podcast
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Insurtech Insider

1. – InsurTech 101

InsurTech Insider is a new show in the 11Media network, hosted by David Brear and co-host Nigel Walsh, of Deloitte, dedicated […]

48min listen
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Inclusive design

What is inclusive design? 11:FS Explores

6min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen