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How digital customer support can help banks during COVID-19 and beyond
At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.
Designing digital services for US SMBs using Jobs to be Done
Sharing our stories, our challenges, and the things that truly matter to us. Today we talk to Clouston Mahon who is a UX lead in the 11:FS Pulse team to discuss what makes a great user experience, who is doing it well and looking outside of financial services for inspiration.
How to maintain Risk and Legal ways of working while remote
Mental health isn’t just a concern on National Sickie Day or Time to Talk Day. So why aren’t we taking the conversation further?
Is the COVID-19 crisis creating fintech M&A opportunities?
How can community banks remain competitive as large financial institutions gobble up more and more of the market?
Can digital lenders help more SMEs gain access to COVID-19 relief loans?
How successful have government loan schemes in the UK and US been so far and what’s next?
Leading a bank through a pandemic
Guest author Richard Davies gives his thoughts on the importance of scaling agile to all functions of an organisation, and some key factors on how to get there.
Second Annual 11:FS Pulse Awards: How our methodology has evolved
The One to Watch award is given to the company with the firmest foundations onto which it can build truly digital services in the next 12 months.
11 Things Your CIO Needs to Know About Blockchain Today
Blockchain and DLT are in the labs of most large banks and have been useful from a PR perspective. But what next? What the hell should we actually be doing with this technology? Here are 11 things your CIO needs to know about blockchain / DLT so your organisation doesn’t get left behind.
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814. Insights: Our 2024 fintech predictions
Happy New Year Fin-techers! To celebrate, hosts David M. Brear, Ross Gallagher and Kate Moody make some bold fintech predictions for 2024, and look back on how right (or wrong) they were last year!
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203. Insights: Our crypto predictions for 2024
L. F. G. And Happy New Year! Mauricio and Catherine bring you our 2024 predictions. Alongside special guest Balaji Srinivasan, we revisit our 2023 predictions, see where we went right or wrong and look ahead to the key trends to look out for in 2024. All this and much more on today's Blockchain Insider!
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200. Insights: The future of bitcoin
L.F.G. Today we bring you our 200th episode!! For this very special landmark we will be taking a look at the future of bitcoin; the developments on the Lightning Network; and the impact building on the bitcoin infrastructure will have for the future of cryptocurrency and how we interact with it. All this and much more on today's Blockchain Insider!
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796. Focus: How to bridge the gap between banks and creators with Eric Wei and Will Kim, Co-CEOs of Karat Financial
In this second episode on our deep dive into the creator economy in the US, David Barton-Grimley and is joined by not one, but two fantastic guests, the Co-CEOs of Karat Financial to discuss how financial services can better understand creators and how financial education is the key.
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794. Insights: Managing the wealth of the future
Ross Gallagher is joined by some great guests to talk about how fintech and financial services are meeting the needs of Gens Alpha and Beta, and how they are adapting to the needs of tomorrow's wealth makers.
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769. Insights: How to build a US mobile bank
David M. Brear and Jason Bates are joined by some great guests, from Milli, to bring you this deep-dive into setting up a new banking proposition in the USA!
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754. Insights: How do we get to the holy grail of cross border payments?
David M. Brear is joined by some great guests, from Citi and JP Morgan, to delve into the developments, friction, and potential future of cross-border payments.
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737. Insights: Is the future of KYC truly digital?
Benjamin Ensor is joined by some great guests, from 11:FS, CAF, and Hummingbird, to talk about the latest developments in Know Your Customer and Know Your Business.
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732. Insights: Is the future of SME banking specialisation?
Benjamin Ensor is joined by some great guests, from Branch, Iwoca, and Treyd, to look at the opportunities and challenges of opportunities of specialised offerings for small and medium-sized businesses.
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729. Insights: How do community banks stay relevant in 2023?
Benjamin Ensor and Kate Moody are joined by some great guests, Bridge built by Citi and Seattle Bank, to look at the challenges and opportunities for community banks in America.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
