What is UX and what makes UX good? 11:FS Explores

UX expert Lindsey Kistler, Product Director at 11:FS Pulse, breaks down what UX is and why it's so important for creating successful products and services.

She also highlights several financial services companies doing UX well, such as Monzo, Cuvva, Chip and Dave.

If you want to learn more about UX in financial services, check out 11:FS Pulse