
You want brand recognition and recall. You have a marketing and advertising spend but continue to use the same tactics and rely on metrics built primarily in an analogue media world to track many of your results.

Banking has been transforming for over a decade now. Some have done it well, others leave a lot to be desired.

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski returns to one of her favourite topics: the Australian fintech and challenger bank market.

Whilst trust in financial services has increased by 8% in the last 10 years globally, trust in the technology industry has dropped by 6% in the last year alone. Hence, with the pandemic further necessitating the use of technology, it’s more important than ever for digital financial services to develop and maintain trust from their users.

I am hungover. Last night at the British Banking Awards, presented by Smart Money People, was epic.

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week the terrible false choice - for love or money?

There’s something super-interesting about hacking everyday spend. It’s that recurring everyday excuse to nudge customers towards a better future.

This was originally published as a New Insights article on 12th January 2024 exclusively for 11:FS Pulse users on the Pulse platform. Given this week's news that NatWest has made its banking app available on Apple Vision Pro, we thought it would only be right to make it available for everyone.

Did I click-bait you into reading this? Relax, we are not shuttering 11:FS, just a small part of it.

Each week, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week her attention turns, once again, to women in financial services.

How cool would it be if you could subscribe to getting more wealth?

You know they say you shouldn’t start a diet and give up smoking at the same time? Or get married and start a new job? Or whatever?

Seven years ago, the first new retail bank in the UK in almost a century got its licence to open, as Chris Skinner noted in a recent blog post. Now, there are nearly 50 banks in the pipeline: app-only startup banks, foreign exchange payment cards, personal financial management apps, business accounts, and more. How are they all going to make money? And how will they differentiate themselves enough to win the hearts of customers? In episode 228 of FinTech Insider, we discuss with guests from FinTech challenger banks Fidor, Starling Bank, and Loot.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to innovation in big banks and why partners, vendors and many more should take caution when talking to innovation.

Core banking might not be the sexiest of subjects, but if you don’t get it right, your bank will suffer financially and lose its edge to the truly digital competitors coming your way. But how do you strengthen your core when you’re stuck with a Frankenstein legacy system? In episode 225 of FinTech Insider Insights, we break down what you need to do.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

