Learn about the latest innovation happening in financial services.

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Unfiltered

ESG investing is broken. This is how fintechs can help fix it.

When I see headlines about “hipster” banks and “trendy” cards, it strikes me that the narrative is missing a huge shift about the consumer. Ethical is the new luxury. Private is the new showy. Transparent is the new trusted.

4min read
Article
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11:FS Pulse

Why is competitor research so important?

I think I speak for a lot of people when I say - homework is crap. Evenings after school are for watching Takeshi’s Castle, not studying Pythagoras’ theorem.

3min read
Article
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BNPL

Has fintech made us more resilient or vulnerable to economic shocks?

As part of the editorial process for Fintech Insider we review a lot of stories and see how media outlets report on challenger banks. Some recent pieces had the distinct feel of unhappy incumbent bankers lobbying hard to change the narrative.

4min read
Article
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Unfiltered

Why are banks so scared of changing their tech?

Banks are having a midlife crisis. Their tech is at that stage where it’s old enough to gather regrets. Lots of them. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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How loyalty broke and why web3 can fix it

Fintechs regularly provide updates on how many customers they have. Motivations for doing so are varied — garnering headlines, proving naysayers wrong, or right, keeping investors happy and so on. More interestingly, they also have a variety of definitions of “customer” that are not always clear.

5min read
Article
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Crypto

What does the future hold for crypto regulation?

Everyone’s got a bike these days, right? How many bikes would you admit to owning? Is your ‘multi-bike’ strategy paying off? Now ask yourself the same questions about your use of cloud.

4min read
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Unfiltered

Ignoring composability? Everyone’s paying the price

Brexit, GDPR, robo-regulation, fintech bridges, and envoys. Those were the big topics at the Treasury’s International Fintech Conference (IFTC) this year, held at Tobacco Dock.

4min read
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Mortgages

Banks: Fix your mortgage process by becoming truly digital

This article was originally published in February 2021. In light of a looming cost-of-living crisis, soaring inflation and spiralling interest rates, we feel it’s more relevant now than ever. So, after a bit of tinkering, we’ve republished it. Enjoy.

4min read
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CBDCs

Is the CBDC hype legit?

2020 has seen plenty of fintech M&A - LendingClub buying Radius Bank, Intuit acquiring Credit Karma and of course with Visa buying Plaid. You might think the current crisis would reduce activity but it could create more opportunities.

3min read
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Lending

Embedded lending is the future of lending in emerging markets

11:FS Pulse has brought competitor insights to life. Now we’re going further, involving the entire community to redefine and continually advance what the ‘best’ means in digital financial services.

3min read
Article
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Neobank

What's hot in Southeast Asian digital banking?

The digital banking scene in Southeast Asia is hot right now. Over the past two years, it’s experienced some rapid changes. Changing regulations have triggered a mass of new players entering the market.

4min read
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DeFi

Wrapped DeFi is taking financial innovation to new heights

There’s quite a lot of technical lingo in this Unfiltered. We know that’s not really our style, but we’re talking about some big ideas here. If you’re into crypto and keen to see what else we know, get in touch. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
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Product

With good product design, impatience is a virtue

Working with agencies can sometimes feel like you spend weeks or even months covering ground that you already know before you start seeing value.

3min read
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Insurance

How have insurance products changed in the last few years?

If you’re building a fintech or adding financial services to an existing platform, there’s no doubt that the concept of embedded finance with white-label solutions has passed you by.

3min read
1043
podcast
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Fintech Insider

1043. Insights: Inside HSBC Innovation Banking UK’s future with CEO Emily Turner

In this episode of Fintech Insider, David M. Brear sits down with Emily Turner, the newly appointed CEO of HSBC Innovation Banking UK, for a conversation about leadership, innovation, and the future of fintech in the UK.

43min listen
1039
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Fintech Insider

1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank

In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.

40min listen
1037
podcast
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Fintech Insider

1037. Insights: Shaping safe AI innovation - Live from the FCA’s Supercharged Sandbox Showcase

In this special live edition of Fintech Insider Insights, recorded at the FCA’s Supercharged Sandbox Showcase, David M. Brear is joined by leaders from the regulator, industry and the technology ecosystem to unpack the UK’s first AI-focused regulatory sandbox.

53min listen
1035
podcast
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Fintech Insider

1035: Insights: Six predictions that will reshape customer experience in financial services

What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.

55min listen
1033
podcast
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Fintech Insider

1033: Insights: How modern finance teams can win the next 10 years

On this week’s episode, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom, Co-Founder and CEO of Pleo; Søren Westh Lonning, CFO at Pleo; and Megan Cooper, CEO of Caywood, to explore how the role of finance has evolved over the past decade - and what it will take for finance teams to win the next 10 years.

49min listen
1031
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Fintech Insider

1031: Insights: How OpenAI is changing the future of financial services

On this week’s episode, host David Barton-Grimley is joined by Matt Weaver, Head of Solutions for EMEA at OpenAI, to explore the impact OpenAI is having on the financial services industry - and the meaningful collaborations taking place between the sector and the AI innovation giant.

48min listen
1029
podcast
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Fintech Insider

1029. Insights: How AI is reshaping consumer-focused banking

On this week's episode, David M. Brear is joined by some great guests to tack a question on every bank and fintech leader’s mind: is AI redefining consumer-focused banking in 2026?

50min listen
1020
podcast
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Fintech Insider

1020: Insights: How ready are you for stablecoin regulation?

With the US GENIUS Act reshaping digital-asset oversight, the EU’s MiCA rules setting a unified standard, and the UK opening the door for stablecoins as an official form of payment, one thing is clear: stablecoins are going mainstream, fast.

45min listen
1017
podcast
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Fintech Insider

1017: News -After Dark: Long live the high street bank! Revolut checks in with Booking.com, and Visa trials stablecoin payouts

Our expert host, David M. Brear, and co-host, Kate Moody, present Fintech Insider News live from Village Underground in London, joined by some fantastic guests to discuss the biggest fintech and financial services stories of the week.

58min listen
1016
podcast
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Fintech Insider

1016: Is agentic commerce the future of payments? Live from Paris with J.P. Morgan

Live from Paris, David M. Brear steps into the heart of payments transformation - a shift that’s unfolding far beyond the checkout screen and deep within the financial stack.

53min listen
1015
podcast
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Fintech Insider

1015: News: PayPal launches BNPL in Canada, Coinbase expands into current accounts - and financial education hits the classroom

Host Laura Watkins, Director of Media and Marketing, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week.

72min listen
1008
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen