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How to manage financial products in Europe, NA, Asia, and beyond.
The rise of the NeoTrust: making dying less expensive
In a landscape where it’s so easy for people to switch between digital products and services, brands are having to work harder to get into the customer’s mind, and more importantly - to stay there. Standing out from the crowd is as important as ever. So why do fintechs look increasingly similar?
Stop obsessing over your competitors and get back to your customers
There is risk in everything. There is risk in getting out of bed in the morning. There is risk in not getting out of bed in the morning. There’s risk in leaving the house these days, particularly with C19 (which, if you’re a Londoner, might be confused with a particularly treacherous cycle route).
Do you really want to offer alternative payment methods?
I’m often asked what I spend most of my time thinking about at 11:FS. Honestly, most of the time it's something to do with how to scale 11:FS in a way that places culture at the forefront of everything we do and keeps it there.
Innovation terror: 3 things big banks can do to stop stagnation of innovation
Money 20/20 Europe 2019 is almost upon us and this year I’m looking forward to hearing from some of the sharpest minds in the industry, and also having a good argument ;).
The one thing user-centred design often forgets
"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.
Banks, mergers, and missed opportunities
In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.
How to fix the homebuying nightmare
Blockchain is a growing space that everyone wants to get into, and not just companies, potential employees too. So how do you get a job in blockchain? Simon Taylor interviewed specialist recruiter for the blockchain and cryptocurrency space, Zeth Couceiro for Blockchain Insider Episode 6.
Can neobanks reach the underbanked in Eastern Europe?
I wrote about the underbanked phenomenon in Eastern Europe a few weeks ago. Mainly I talked about which basic services are used, not used, and why.
Chase UK could massacre the competition this year
With the new year picking up a head of steam, it’s time to turn our attention to the trends and themes set to shape financial services in 2023. Here at 11:FS, we’re more convinced than ever that UK banks are running out of time to address their core banking issues.
What are our crypto predictions for 2023?
Happy 2023, fintech fans!
Why is Eastern Europe so underbanked?
While chatting with my grandma on my annual trip to Romania this year, I had an epiphany. She is underbanked! So is my mom, uncle, cousin, and neighbour - you get the gist.
What are our fintech predictions for 2023?
I recently sat down with Rhian Lewis, co-founder of Count My Crypto and Sara Walker from IG to discuss which cryptocurrencies could come close to bitcoin. Take a look at some of the points we covered below, or head over to IG to watch the full interview.
The future is now: how AI will completely disrupt the customer experience
The AI revolution is reshaping financial services with the force of a category-five hurricane. The seismic shifts it’s creating are palpable, with generative AI standing at the forefront of this transformation.
4 fintechs and their winning social features
Once upon a time, social media and finance apps might’ve seemed like strange bedfellows.
Why is it so hard for FS companies to get tech right?
Getting tech right in banks is hard. We get this because our experts have worked in some of the biggest financial services institutions and experienced how things can be done differently. In this article, we’ll share some of the insights that we’ve learnt along the way.
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434. Insights: transforming financial services infrastructure post COVID-19
Sarah Kocianski is joined by some great guests from Equinix, Mastercard and RTGS to discuss the long-term business transformation and the need for agile infrastructure in financial services organisations in response to the COVID-19 crisis.
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432. Insights: How could open finance shape the future of financial services?
Adam Davis and Sarah Kocianski are joined by some great guests to discuss open finance - what it is, how is could work and what learnings it could take from open banking, with an expert panel of guests from Plaid, RBS and the OBIE.
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67. News: Drones for the NHS, and new fund raises despite COVID-19
Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through the latest news in the insurtech and insurance world including drones for the NHS and some big funding rounds despite COVID-19!
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431. News: Shopify’s stratospheric rise and foray into fintech
Sam Maule and David Brear are joined by some great guests to talk about some of the most interesting US news stories of the last 7 days, including: Shopify’s many new announcements and move into fintech; Bank of America leak exposes business details of PPP relief applicants as applications across the board decline; and Animal Crossing offers new ways for people to make money in lockdown.
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429. News: Is it tough to be a challenger bank right now?
David Brear and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: The challenges facing challenger banks in the current climate, Freetrade’s record-breaking raise and PayPal sees a rise in 'silver tech' as older generations test digital payments for the first time. All this and much more on today's episode!
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427. News: Mobile Wallet Wars? SoFi and Samsung Pay team up
Sarah Kocianski and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: A round up of the pandemic and financial aid stories on both sides of the pond; Sofi and Samsung Pay team up for a debit card; and Mastercard's massive new pledge for financial inclusion.
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426. Insights: How to design digital financials services for US SMBs
Sam Maule is joined by some great guests to talk about US SMBs - not specifically about their fight for funding in the wake of Covid-19 this time - but their options when it comes to banking more broadly, and how to design digital financial services that work for them.
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425. News: RBS close Bó - Why is building a new bank so hard?
Simon Taylor and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS closes Bó, big banks book $50bn against bad loans in the wake of corona, and a round-up of the more international stories of the week.
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424. Plaid: customer driven innovation, data access and US open banking
Sam Maule is joined by John Pitts, Policy Lead, and Niko Karvounis Product Lead at Plaid to talk all things data, customer driven innovation, their European expansion and much more.
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424. Interviews: Plaid on customer driven innovation, data access and US open banking
Sam Maule is joined by John Pitts, Policy Lead, and Niko Karvounis Product Lead at Plaid to talk all things data, customer driven innovation, their European expansion and much more.
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65. News: Covid-19 - Worse than 9/11 and Katrina for the insurance industry
Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through the latest and greatest news in the insurance space which are heavily focussed on Covid-19 and the insurance industry this week!
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423. News: Global bank profits tumble as US deposits grow
Simon Taylor and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: 100% backed business loans; big banks results are in and corona is hitting their profit margins hard and even Animal Crossing's Bank of Nook is slashing its interest rates in an unwelcome reflection of the real world.
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422. Insights: the impact of coronavirus on US SMB Financing
Sam Maule is joined by some great guests in the US SMB space, to discuss the impact of the coronavirus crisis on US small businesses - at the time in which all the stimulus funding had already been given out.
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420. Insights: How the COVID-19 pandemic will accelerate digital financial services
11:FS's David Brear, Simon Taylor, Sarah Kocianski and Benjamin Ensor come together to talk about the impact of the COVID-19 pandemic on the financial services industry.
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414. Interviews: Nova Credit - scoring, covid crisis and celebrity funding
Sam Maule is joined by Nova Credit co-founder and COO, Nicky Goulimis, to talk about underbanked immigrant communities, the changes that come with a global health crisis and the future of credit.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
Jeff Keltner from Upstart on what the future of lending will look like | Spotlight
What does the future hold for lending? Live from Lendit USA 2022.
What is UX and what makes UX good? 11:FS Explores
Will banks exist in 100 years?
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
