How to manage financial products in Europe, NA, Asia, and beyond.

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Unfiltered

What use is fintech if you can't get online?

A couple of weeks ago I went into an overpriced London salad shop for lunch. Before I could part with my hard-earned money for some wilted spinach and avocado, the connection on the iPad I was ordering on went down.

4min read
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Intelligent Services

Stop mistaking clever features for intelligent services

When launching a new product or improving an existing one, it's tempting for product teams to look at competitors as a starting point. But if the goal is to launch a proposition that truly solves your customers' problems, do you even need to look at your competitors in the first place?

4min read
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ESG

Can circular economies do what ESG couldn’t?

This is the second article in a three-part series on how fintech for good (FFG) is helping people and the planet. The first touched on consumer behaviour. If you missed it, check it out here.

4min read
Article
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Unfiltered

Product managers have the tools to fix ESG investing

As the saying goes, “success breeds success”. And one of the things that’s interesting in our industry is the alumni of fintechs going on to do great things. It’s no coincidence - there’s a bit of a pattern emerging: The founders of some of the most successful startups of today cut their teeth at the biggest fintechs of yesterday.

4min read
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Crypto

Universal crypto adoption will come down to education and design

It’s happening. After months of ‘will they, won’t they’, Monzo is heading Stateside.

4min read
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UAE

Reaching unbanked migrant workers in the Middle East

In a recent report EY point out that the big advantage the UK has in “Fintech” is it’s progressive policy from Government and Regulators. This post examines the latest policy the regulatory sandbox; to understand how it might work, what companies entering it need to know, and how other jurisdictions could repeat the trick. Can it help financial services be a bit more awesome?

4min read
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Wealth management

Private banking: get truly digital or get left behind

Recently, Nick Miller, Senior Ventures Strategist at 11:FS, published an article on why ESG investing is broken. If you haven't already, go and give it a read before you dive into this one.

3min read
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Payments

Why is instant access to money still a myth?

They say time is money, right? Well, what about time to money – how long it takes for money to be available for you to use.

3min read
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ESG

Fintech's climate fight starts with changing consumer behaviour

This week on Fintech Insider News David, Jason and Simon were joined by Innovate Finance’s Sophie Winwood and making his Fintech Insider debut, Banking Editior at The Economist, Patrick Lane, to tackle the latest news from the last week. Listen to the episode in full here or play and read below

3min read
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11:FS Pulse

Why is competitor research so important?

I think I speak for a lot of people when I say - homework is crap. Evenings after school are for watching Takeshi’s Castle, not studying Pythagoras’ theorem.

3min read
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BNPL

Has fintech made us more resilient or vulnerable to economic shocks?

As part of the editorial process for Fintech Insider we review a lot of stories and see how media outlets report on challenger banks. Some recent pieces had the distinct feel of unhappy incumbent bankers lobbying hard to change the narrative.

4min read
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Design

Making inclusive design more inclusive

You may have heard of Marcus, it’s been kind of a big deal. But why and how? We recently sat down with Boe Hartman, CTO at Marcus by Goldman Sachs, to get the inside story.

3min read
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Unfiltered

Why are banks so scared of changing their tech?

Banks are having a midlife crisis. Their tech is at that stage where it’s old enough to gather regrets. Lots of them. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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How loyalty broke and why web3 can fix it

Fintechs regularly provide updates on how many customers they have. Motivations for doing so are varied — garnering headlines, proving naysayers wrong, or right, keeping investors happy and so on. More interestingly, they also have a variety of definitions of “customer” that are not always clear.

5min read
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Crypto

What does the future hold for crypto regulation?

Everyone’s got a bike these days, right? How many bikes would you admit to owning? Is your ‘multi-bike’ strategy paying off? Now ask yourself the same questions about your use of cloud.

4min read
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podcast
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Fintech Insider

663. Insights: How have tech accelerators shaped fintech?

Benjamin Ensor is joined by some great guests, from Tech Nation, F10 and OakNorth, to explore the impact of tech accelerators on the fintech space.

47min listen
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Insurtech Insider

124. Insights: Building for trust and transparency in insurance

Nigel Walsh and John Bean are joined by a panel of guests from 11:FS and Maptycs to talk through the process of building trust and transparency in insurance. All this and much, much more on today's Insurtech Insider!

50min listen
655
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Fintech Insider

655. Insights: What does good crypto design look like?

David M. Brear is joined by some great guests, from Floor NFTs, Nestcoin and The Cryptocurrency Revolution, to discuss the design of crypto products for traditional finance audiences.

46min listen
653
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Fintech Insider

653. Insights: Making financial services accessible for people with disabilities

Ross Gallagher is joined by some great guests, from 11:FS, Sibstar, and Purple, to talk about you design financial services for people with disabilities.

40min listen
77
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Insurtech Insider

77. News: Lloyd's post-pandemic product review & Cover Genius' raise

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through the most interesting news from the insurance and insurtech sphere!

46min listen
469
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Fintech Insider

469. News: Who isn't launching a checking account?

Simon Taylor and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Crowdcube and Seedrs' merge, the FCA’s new sandbox dedicated to overcoming coronavirus challenges, and Venmo launches a credit card, as Credit Karma launches a checking account.

1h listen
467
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Fintech Insider

467. News: Open Banking is working - but what comes next?

Sarah Kocianski and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Open Banking doubles its user base in 2020, Amazon's new payment method in the palm of your hand, and can Ping An rescue HSBC?

1h06 listen
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Insurtech Insider

Bonus: Interview: Louise Smith, Chief Digital Officer at Lloyd's of London

David Brear is joined by Lotanna Ezeike, Co-Founder and CEO at XPO, in this bonus episode to bust some myths about social media influencers, and challenge David's opinions from a few episodes back. Tune in to find out more!

29min listen
465
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Fintech Insider

465. News: FinCEN Files leak and NatWest carbon footprint tracker

Simon Taylor and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: The FinCEN file leak, Tink continues path to European domination, and NationWide claps back again racism.

1h08 listen
463
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Fintech Insider

463. News: Can Alibaba Grab the SE Asian market?

Jason Bates and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Alibaba invest 3 BILLION in Grab, Klarna reaches an $11Bn valuation, and Microsoft dig up a data centre they buried underwater off the coast of Scotland 2 years ago.

1h03 listen
462
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Fintech Insider

462. Insights: How can public cloud drive business transformation?

David Brear is joined by some fantastic experts from IBM to discuss the opportunities that public cloud offer for business transformation in financial services.

43min listen
461
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Fintech Insider

461. News: Banks tackle deepfraud and RTGS collaborates with Microsoft

Sam Maule and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RTGS Global rolls out stage 1 of liquidity visibility network in collab with Microsoft, banks work with fintechs to counter ‘deepfake’ fraud, and Paypal terminates accounts linked to a Russian influence operation.

1h11 listen
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Insurtech Insider

74. Digital transformation - Managing the hybrid

Sarah Kocianski and Nigel Walsh are joined by some amazing guests to talk through digital transformation in the insurance industry.

50min listen
458
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Fintech Insider

458. Insights: BaaS in the US - user experience is the basis of competition

Simon Taylor is joined by some great guests to talk about the growth and impact of banking as a service on financial services in the US. This week we're joined by Railsbank, Marqueta and Synapse.

47min listen
457
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Fintech Insider

457. News: Can JPMorgan disrupt the UK challenger bank market?

Sarah Kocianski and Jason Bates are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Railsbank in talks to buy Wirecard UK, JPMorgan to [possibly] launch a UK digital challenger bank by 2021 and the UK's 800% surge of open banking payments during lockdown. All this and much more on today's show.

59min listen
Video
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Inclusive design

What is inclusive design? 11:FS Explores

6min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

Jeff Keltner from Upstart on what the future of lending will look like | Spotlight

What does the future hold for lending? Live from Lendit USA 2022.

24min watch
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UX

What is UX and what makes UX good? 11:FS Explores

Will banks exist in 100 years?

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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen