
What is anticipatory design? In 2015, Aaron Shapiro the CEO of Huge coined the phrase ‘Anticipatory Design’ to describe how the next big evolution in design and technology will be the creation of predictive, pro-active multi-channel user experiences. It is the perfect marriage of design, data and technology to simplify complex decisions and in some instances, even eliminate some tasks and decisions from our lives entirely. The word anticipatory comes from the Latin anticipare, which means “taking care of ahead of time”. Think of it as personalisation 2.0 – a system which interprets users’ past behaviours and choices, in order to automatically make informed decisions on the user’s behalf, by utilising machine learning algorithms.

The 11:FS Pulse analysts spend all their time immersed in the world of fintech. Over the past year, we’ve seen hundreds of different products, features, and brands pass through our screens. With the fintech space moving so fast, there’s been a lot to love (and hate). For anyone working in the space that doesn’t currently have a Pulse license, we wanted to share the 2017 roundup we hashed out over a couple of beers in the Aldgate WeWork. Without further ado, here are the 11 brands that deserve recognition for 2017…

TL;DR 2017 was the year that Bitcoin entered mainstream consciousness, from prime time news slots to wall to wall coverage on business networks. Bitcoin was the story in financial services and fintech this year. 2018 will be the year crypto has to grow up; it’s make-or-break time. Are you positioned to take advantage if it continues to grow?

TL;DR The rollercoaster won’t stop anytime soon, we’re going to focus much more on cryptography and far less on the “currency” part (for now…).

As 2017 draws to a close we take a look back at our most popular blog posts from the last year written by our team or guest authors. Maybe we should have done 11…

This week’s Fintech Insider News show was a departure from tradition. Instead of recording in our WeWork offices we took the team on tour, specifically on a pub crawl round London Bridge and Bermondsey and recorded the news show as we went! Listen to the episode in full here, stream it below or read on for the highlights.

Jason Bates interviewed Ritu Liu, Head of EMEA at Alipay at Money20/20 Europe. They spoke about Alipay’s European expansion and her view of Chinese advancements in fintech that are influencing the rest of the world.

While at Money 20/20 in Las Vegas, Sam Maule, our Managing Partner of 11FS North America caught up with Amber Baldet, an Executive Director at JP Morgan, and the Programme Lead for Blockchain Centre of Excellence.

When building and growing any new business, our thought process is challenged consistently to ensure the proposed course of action delivers a positive impact. While applicable to all parts of a business, these conversations between teams developing new products are a daily occurrence. And no, they’re not always easy.

David Brear and Jason Bates were put through their paces when they met Gary Vaynerchuk who gave them one of his famous $100,000 sessions.

Behavioural Economics has been having a good few years. It’s a topic that’s won multiple Nobel prizes, saved the UK taxpayer hundreds of millions of pounds, and is rapidly becoming one of the tools used by the best product and policy designers around the world.

This week’s news show marks Fintech Insider’s 150th episode – and what an episode! Recorded live at our offices in London’s WeWork Aldgate, episode 150 was Fintech Insider: After Dark 2 – a news show with a difference.

At 11:FS we’re always looking to get young people into fintech. We want to recruit the new wave of young people coming in to the market who want to get ahead. Part of that is our internship programme. But we also take on young people looking for work experience, whether it’s to get a taste of the industry they love or to try something new.Lucy was at 11:FS recently for two days, working in our marketing department and getting to grips with what fintech really means. We asked her a few questions to see what she got out of the experience.

Sam Maule interviewed Brad Garlinghouse, the CEO of Ripple at Ripple’s own event, Swell, in Toronto, for Blockchain Insider.

We recently had the pleasure of welcoming a (fin)tech OG, Nick Ogden, to our offices to talk founding firms, online commerce and building ClearBank.

As we wrap up another rollercoaster year in fintech, 11:FS CEO David M. Brear is joined by some a panel of colleagues to talk about the biggest, best, and most outrageous happenings of 2023.

Benjamin Ensor and Rachel Pandyan are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: CaixaBank investing in 100-person team to work exclusively on GenAI, TikTok acquire Tokopedia following new social media laws, and Canapi launch a $750m VC fund to support fintechs.

L.F.G. Mauricio and Catherine bring you a deep dive into tokenised deposits on the blockchain. What they are, how they work and how they differ from CBDCs and stablecoins and the different ways to utilise each one. All this and much more on today's Blockchain Insider!

David Barton-Grimley is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Robinhood are coming to the UK... no, seriously this time, and Wise partner with Allica Bank to make cross-border payments easier for SMEs. Plus, if you're looking for a new family board game this year, head to your local Natwest branch.

David M. Brear is joined by financial services veteran, Ashok Vaswani, to discuss how he draws on his experience going forward and why he continues to put learning first.

Kate Moody is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Chase announce the launch of new payroll tools, J.P. Morgan upgrade their licence in Abu Dhabi, and BNPL fuels a record-breaking Cyber Monday.

David M. Brear is joined by some great guests to take a closer look at that tricky balance between managing regulation without compromising innovation in financial services.

L.F.G. Today we bring you a deep dive into identity on the blockchain - how it differs in web3 from web2, the benefits and challenges and how you can own your own identity online. All this and much more on today's Blockchain Insider!

Ross Gallagher and Rachel Pandyan are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Alphabet could be investing in Monzo, Revolut open bond trading to millions of customers, and The Rock has launched a debit card.

David M. Brear joined by some great guests to talk about the one year anniversary of ChatGPT, how banks is utilising AI in its products and services, and how fintech can support the continued innovation of AI in finance.

David M. Brear and Rachel Pandyan, are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: HSBC pulls out of new markets in a bid to double down in Asia; Chip reach first monthly profit, and is Klarna taking on Shopify as it changes up its business model.

L.F.G. Today we bring you our 200th episode!! For this very special landmark we will be taking a look at the future of bitcoin; the developments on the Lightning Network; and the impact building on the bitcoin infrastructure will have for the future of cryptocurrency and how we interact with it. All this and much more on today's Blockchain Insider!

Ross Gallagher is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Crowdcube acquires Semper, Adyen and Plaid team up in the US, OakNorth move into business banking, and N26 pulls out of Brazil.

Kate Moody is joined by some great guests to talk about how climate change is impacting fintechs, and how fintechs are supporting other businesses to achieve their climate goals.

David Barton-Grimley and Kate Moody are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: A joint venture from the biggest US banks launch digital wallet Paze, Atom Bank raise £100m in equity funding, Railsr are making a comeback, and Deutsche are closing nearly half of their branches.
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

Fintech Marketing Podcast Season 2: Coming soon

After Dark - Open Finance: fact or fantasy?

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

