Global

Article
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Culture

Community forum conversations

News of Starling Bank closing its community forum was a surprise to the industry and forum members, but it raises the questions of what exactly is a bank’s community? And what’s the upper limit to its value?

5min read
Article
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Culture

Leda Writes for Fintech Futures: Banking and Millennials

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to believing in fairy tales and the power of human will to change the world.

5min read
Article
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Culture

Banking: Participation is no longer mandatory

‘Digital’ is not technology, it is not an app. It is the human experience re-imagined in a way that removes entire steps of the value chain.

5min read
Article
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Culture

Student Finance: My ideal product

As we are approaching a new academic year, at the forefront of returning students’ minds (aside from pulling themselves out of bed to attend 9am lectures), is how on earth to sort out household bills. Organising multiple bills is a nightmare, even more so when there are many people living together.

5min read
Article
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Design

Introducing the new 11:FS Pulse ratings system

We’re thrilled to announce the latest enhancements to 11:FS Pulse - our sparkling new Brand Page. The complete redesign and new feature set brings you extensive insights and data from hundreds of FS brands worldwide, streamlining product research and app performance analysis.

5min read
Article
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Culture

How to keep first-mover advantage in SMB banking

Risk and compliance activities are essential at the best of times. So how can companies keep up that best practices during a global pandemic?

5min read
Article
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Design

Why are there so many bad user experiences?

One thing we hear a lot about here at 11:FS is how frustrating bad user experiences can be. Especially when trying to complete finance-based tasks – it’s not ideal considering the impact that these tasks can have on our everyday lives.

5min read
Article
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challenger banks

First-mover advantage in SMB banking

Content marketing. Feels like ages we’ve been throwing this term around, doesn’t it? The term was first coined in 1996 (25 years ago!), and sometimes it feels like many brands are still using the same content marketing playbook from five if not ten years back.

5min read
Article
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Culture

Student Finance: Five useful products

With over one million students studying away from home during the 17/18 academic year, managing budgets and expenses is an ever-increasing need.

5min read
Article
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Culture

How many customers do fintechs really have?

Messaging has redefined the way we interact with one another. Now, it could do the same with the ways we engage with banks...

5min read
Article
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Culture

For the love of money, why didn’t I do that?

I was once told by a very senior guy at a global bank that my attempts to create impact were ‘a bit socialist’. This statement represents an inter-generational misalignment on the expected role of financial services in society. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Podcast

Creating and defining relationships in fintech

A few weeks ago I wrote about how banks and fintechs need to work together. Evidently some are taking notice and learning from each other.

5min read
Article
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Culture

Billions Spent: Where Has It Gone?

Every senior executive knows they need digital, every bank is spending billions on digital projects. So, why has so little digital transformation actually occurred?

5min read
Article
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Culture

Student Finance: Sorting Out Household Bills

Despite global economic headwinds, rising prices and over half of consumers now precisely tracking their subscription spend, 89% of businesses are optimistic about recurring revenue growth for the year ahead. They predict changing customer demand is the top factor that will impact profitability.

5min read
Article
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digital transformation

False Certainty: The Monolith Made Me Do It

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. It’s been a week so that means we’re back to doing a deep dive on a slightly different story from the news show. I think this one’s a little more exciting than the bigger stories if truth be told. For analysis straight from industry experts subscribe to our podcast Fintech Insider CEO David M. Brear and Sarah Kocianski sit down with Monty Munford and CEO of Onfido Husayn Kassai to discuss all things fintech news, and this week we’re giving you a closer look at the FCA’s regulatory sandbox.

5min read
647
podcast
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Fintech Insider

647. Insights: How is rising inflation impacting financial services?

Kate Moody is joined by some great guests, from Chetwood Financial, Innovate Finance, and Minna Technologies, to ask how will inflation impact financial services going forward.

44min listen
645
podcast
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Fintech Insider

645. Insights: Dan McCrum on bringing down payment giant Wirecard's house of cards

David M. Brear is joined by investigative reporter and author, Dan McCrum, to dive into his new book about uncovering the truth about payments company Wirecard.

42min listen
644
podcast
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Fintech Insider

644. News: Should Open Banking become a legal requirement for credit assessment?

Benjamin Ensor and Deepa Anikhindi are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Agricultural bank Oxbury raises £20m in a funding round, Payl8r calls for open banking to be legally required for credit assessing, and the world's first fintech sitcom!

52min listen
643
podcast
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Fintech Insider

643. Insights: How do you put together the perfect mortgage offering?

David M. Brear is joined by some great guests, from Bunq, Maxwell and Molo Finance, to help put together the perfect mortgage offering taking aspects from across the world.

48min listen
165
podcast
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Blockchain Insider

165. Insights: How do you know it's web3?

We. Are. Here. Today we bring you: an episode focused on ownership. Ownership is web3’s ability to prove that digital assets are owned by users. But how exactly does it work? How is it different from the world of web2? And what changes can we expect to see in the world now that assets are on-chain? All this and much more on today's Blockchain Insider!

48min listen
642
podcast
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Fintech Insider

642. News: Kroo lands coveted banking license, while Credit Suisse found guilty of money laundering

David M. Brear and Kate Moody are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Kroo lands full banking licence, Credit Suisse bank found guilty over money laundering charges, and we answer questions from the Fintech Insider mailbag!

1h03 listen
641
podcast
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Fintech Insider

641. Insights: What does 'financial inclusion' actually mean?

Gwera Kiwana is joined by some great guests, from Spiralem, Observer Research Foundation and Jipay, to discuss the merits and challenges of financial inclusion.

46min listen
120
podcast
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Insurtech Insider

120. Insights: How can we build a transformative and inclusive future for insurance?

Nigel Walsh and John Bean are joined by a panel of guests from Innovate Finance and FinPro to talk through culture in insurance. All this and much, much more on today's Insurtech Insider!

57min listen
639
podcast
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Fintech Insider

639. How do we make financial services more LGBTQ-inclusive?

Benjamin Ensor is joined by some great guests, from 11:FS, Queer Money Podcast, Emerald Life, and Euphoria, to discuss the issues faced by the LGBTQ community when it comes to financial services.

47min listen
164
podcast
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Blockchain Insider

164. News: Crypto regulation gets real and Jay-Z launches a Bitcoin academy

EL. EF. GEE. Today we bring you: Key US senators introduce crypto bill outlining sweeping plan for future rules, the crypto community says the UK's FCA is finally starting to listen, and Jay-Z and Jack Dorsey launch 'Bitcoin Academy' at rapper's childhood home in Brooklyn. All this and much more on today's Blockchain Insider!

54min listen
638
podcast
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Fintech Insider

638. News: Allica bank raises for SMEs and Backbase raises to transform the back end of banking

Benjamin Ensor and Gwera Kiwana are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: SME lender Allica Bank secures £55m in equity and debt round, Backbase earns a €2.5bn valuation, and Deadmau5 is launching his own online bank

58min listen
637
podcast
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Fintech Insider

637. Insights: What can crypto learn from TradFi?

David M. Bear is joined by some great guests, from Fintech Business Weekly and Railsr to ask what can the crypto industry learn from traditional finance?

53min listen
635
podcast
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Fintech Insider

635. Insights: How can payments companies compete?

David M. Brear is joined by some great guests, from Truelayer, Binance and Banking Circle, live from Money 20/20 to discuss how payments companies are adding more to their offerings to stay ahead of the competition!

44min listen
163
podcast
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Blockchain Insider

163. Insights: Getting familiar with real world use cases

We. Are. Here. Today we bring you: a deep dive into real world use cases. We'll take a look at what real life use cases really means, cover some fantastic case studies and discuss what the role of wallets is within all of this. All this and much more on today's Blockchain Insider!

47min listen
634
podcast
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Fintech Insider

634. News: Alloy and Nova Credit partner to help migrants and green fintech initiative launched

Gwera Kiwana and Sim Rai are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Nova Credit Teams with Alloy on inclusive business lending, world's first green fintech taxonomy launched, and Sex Pistols launch God Save the Queen coin and NFT collection.

52min listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen